Children's Hospital Boston

www.childrenshospital.org
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Children's Hospital Boston Reviews

Updated July 4, 2015
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Children's Hospital Boston President & CEO Sandra L. Fenwick
Sandra L. Fenwick
1 Rating

Pros
  • Good benefits and hospital is economically very healthy (in 11 reviews)

  • It is great place to work and learn (in 10 reviews)

Cons
  • pay is low and it's based on department (in 6 reviews)

  • big egos, no room for growth, "harvard" mentality (in 7 reviews)

More Pros and Cons

16 Employee Reviews

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  1. Helpful (1)

    HR is terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Approves of CEO

    I worked at Children's Hospital Boston (More than 5 years)

    Pros

    It's all about the Children. Dedicated staff and rewarding work.

    Cons

    HR doesn't return calls. I recommended a friend for a job, they interviewed, and never heard anything. He called HR to inquire about the status of the job, and they never gave him the courtesy of a call back. I was embarrassed to work for a company that was so thoughtless. What does that say to people??

    Advice to Management

    Need to follow up with candidates.


  2. Helpful (4)

    Beyond dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Children's Hospital Boston full-time (Less than a year)

    Pros

    The medical care children receive is amazing- there is no better place.

    Cons

    The business side is appalling- the hospital is at least 20 years behind in terms of technology- they seem not to have adopted any type of administrative technology. Policies and procedures are non-existent; pay is low compared to similar positions around town, benefits are OK but not great. Vacation/ sick/ holiday time is particularly poor.

    Advice to Management

    Invest in the technology needed to run a business. Get rid of dead weight.


  3. Helpful (3)

    Big egos at a world-class institution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Lead in Boston, MA
    Former Employee - Software Development Lead in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Children's Hospital Boston full-time (Less than a year)

    Pros

    * Great mission * Good location * Huge help with commuter services * Prestigious until you look under the hood.

    Cons

    * Huge egos - don't disagree with managers or you'll be in the dog house. * Very poor communication within and between departments. * Lots of politics. * Personal feelings get in the way of getting the job done.

    Advice to Management

    It's good that executive management understands the old way of command & control management is hurting them, but pulling this old institution into a 21st century mindset is going to be an uphill battle. Please communicate the "new way" to all levels of management, because the upper-level managers are not pushing the new values to mid-level managers. I had to leave because pointing out the problems that I saw and attempting to fix them was seen as a personal insult instead of a help to the organization.


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  5. Helpful (1)

    Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are too many politics and not enough training. Nobody cares about low level specialists. It is a good place for a resident.

    Cons

    Evil.There are too many politics and not enough training. Nobody cares about low level specialists


  6. Helpful (10)

    Abysmal environment for Marketing Department employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Boston, MA
    Former Employee - Marketing in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Children's Hospital Boston full-time (More than 3 years)

    Pros

    Great institutional mission Talented and caring medical staff

    Cons

    Senior departmental leadership that is as mean-spirited as it is ineffectual. Complete lack of strategy or long-term planning. Expectations that seem to shift by the minute with no tangible results, even years later. Sky's the limit attitude on spending when it comes to consultants and pet projects, while claiming there is no money in the budget to give hard-working staff full-time status with benefits. Constant foul-mouthed, nasty snipes from senior departmental leadership, including about other leaders in the hospital. Verbal and emotional abuse of a group of staff who really care about the hospital but are exploited and belittled at every turn. And perhaps worst of all, top hospital brass that either doesn't know or doesn't care how bad things are...despite an almost 100% staff turnover since present departmental leadership took over.

    Advice to Management

    IMO there is no advice that would improve things with the current departmental management. My advice to hospital leadership: take a real look under the surface. Talk to employees in private (not just through HR). And if you really want to preserve the institutional knowledge and commitment to the mission of this hospital that still exists in the department, replace senior leadership. Stat.


  7. Helpful (4)

    My experience in Marketing was perhaps the most difficult of my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Current Employee - Marketing in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Children's Hospital Boston full-time (More than 3 years)

    Pros

    Reputation, mission, salary and benefits. Also, very good people in department

    Cons

    Terrible management, as mentioned by other reviewers. Department turnover over 50% in last 2 years, since new management took over. They are disorganized, crisis junkies who might be effective as sole contributors, but do not understand leadership. Some have commented that it is like "mean girls". Not enough recognition of accomplishments, but plenty of blame. Extremely stressful and without reward.

    Advice to Management

    HR is well aware of situation. Change is needed ASAP in upper management. It seems only to get more difficult.


  8. Helpful (1)

    Horrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator of Admissions for Over 50 Doctors in Boston, MA
    Current Employee - Coordinator of Admissions for Over 50 Doctors in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Children's Hospital Boston full-time (More than 10 years)

    Pros

    Good hospital for children. Other than that, horrible place to work.

    Cons

    Mid-level department managers are uneducated, bullying, and lazy. One week vacation only even though earned time is over the limit! Was denied vacation 2 consecutive years because manager never trained a backup for my job. After 2 years, asked for 2 weeks and again was denied, put on probation because complaint was issued and finally given one week. Lousy place to work unless you are a doctor or nurse. Will be leaving in 3 months.

    Advice to Management

    Smarten up and hire people who care about their staff.


  9. Helpful (1)

    Poor and Cynical Leadership in Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Representative in Boston, MA
    Former Employee - Human Resources Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Children's Hospital Boston full-time (Less than a year)

    Pros

    Good Benefits Great Brand unfortunately being diminished by cynical management

    Cons

    Salary's below market Very Political culture based on a cynical management style particularly in Human Resources Issues with how minorities are being treated

    Advice to Management

    Do a confidential employee survey specifically for employees in Human Resources - Recruiters, Benefits and compensation


  10. Expected more from such a great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Specialist in Boston, MA
    Current Intern - Specialist in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Children's Hospital Boston as an intern (Less than a year)

    Pros

    It's about the kids Well known Great mission

    Cons

    It's own enemy: disorganized, not wiling to share, silos

    Advice to Management

    Pay attention to what matters internally and externally


  11. Helpful (2)

    Not worth the stress!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Hospital's mission and care are top notch. Truly groundbreaking research.

    Cons

    Senior Management seems to refuse to work fixing departments that are broken. HR is one of them. It seems that 75% of people in that department don't like what they're doing. Morale is low and turnover is high.

    Advice to Management

    Recognize where change needs to be made and act upon it. Follow up with exit interviews more often to discover why people are unhappy with their workplace.



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