Children's Hospital Boston

  www.childrenshospital.org
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Children's Hospital Boston Reviews

Updated Jul 12, 2014
All Employees Current Employees Only

3.5 165 reviews

100% Approve of the CEO

Children's Hospital Boston President & CEO Sandra L. Fenwick

Sandra L. Fenwick

(2 ratings)

71% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits and hospital is economically very healthy(in 11 reviews)

  • Compensation is competitive, although the benefits package is not(in 10 reviews)


Cons
  • no room for growth, salary, no bonus and health insurance increase(in 5 reviews)

  • Senior Management seems to refuse to work fixing departments that are broken(in 5 reviews)

23 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Extremely Bureaucratic, not great unless you're a doctor, valuable to the research process, or upper level manager

    Anonymous Employee (Former Employee)

    ProsThis is an organization with an admirable mission, and everyone is pulling in the same direction, working to deliver world class healthcare for children. If you are in newer buildings/labs the facilities are decent. Hours are pretty good in administration/back office jobs.

    ConsThe further your job is from the actual delivery of healthcare and research, the less important you are. Upward mobility is hard, as most people are entrenched. You're not really shown around and taught how the place works, supposed to figure it out for yourself. Really big organization, very political (favoritism), docs and upper/mid level management walk around like they own the place. Pay is poor on the administrative side. Alot of mid-level managers I encountered have attitude problems and treated their employees poorly. Not a lot of effort put towards rectifying poor management, as long as managers do their job nothing really happens, without regard to low employee morale/ high dissatisfaction.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
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    Managers who do not manage

    Anonymous Employee (Current Employee)

    ProsWorld Class hospital for pediatrics.

    ConsLong probationary period leaves one feeling like an outsider and does not help with team building.

    Advice to Senior ManagementEmployees are expensive to replace. Managers need to invest in their employees, not simply rehire.

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    • Disapproves of CEO

     

    After leaving, will never return.

    Administrative Associate (Former Employee) Boston, MA

    ProsBest most affordable benefits, great name, team oriented work environment.

    ConsNot so great leadership, low salary, no room for professional development/growth, snooty providers that make it hard for administrative staff to successfully do their work.

    Advice to Senior ManagementChildren's should work harder to invest in their entry-level employees. It is a common practice that many individuals, fresh out of college, and in search of institution with a great name, look at children's as great place to start a career. And in name, Children's is just that. However, the lack of support from management and HR and the failures of the hospital to cater to professional development made working at BCH a nightmare. The low salary doesn't even begin to help make up for all of this either. If it were my recommendation, I would advise any person who values hard work, merit, and is self-motivated to look elsewhere. Boston Children's will suck the happiness from you, however, it does create a pretty good well for tolerance as you advance in your career (literally only because no other job could be worse).

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Did not have courtesy to get back to me regarding stays after 4 interviews

    Program Administrator (Current Employee) Boston, MA

    ProsThe benefits package is one of the best around compared to other area hospitals. Staff seem to be knowledgeable of their profession.

    ConsWith Children's Hospital being such a large organization it is easy to be considered as a number and not person.

    Advice to Senior ManagementI applied for a position and went on 4 different interviews throughout the process ultimately reaching a point of having to provide references. I thought that was a good sign but at that point I never heard back from the staff of the department or HR regarding my status. After all the time spent on interviewing for the position I thought I reached the level of being able to get a response I received the job or not. I was completely turned off by the process and organization

    No, I would not recommend this company to a friend

    1 person found this helpful  

    Hired Prematurely

    Anonymous Employee (Former Employee) Boston, MA

    ProsThe hiring process was straightforward and moved quickly. For the most part, everyone I was in contact with was very nice.

    ConsI was an official employee for only a few hours. I was offered a position, filled out the proper paperwork, was cleared by Occupational Health, picked up my badge, and then was notified that there was no money to fund the position. I was one of two people hired. I acted professionally and respectfully, and was disappointed that I did not get a reply from my would be manager after reaching out. HR did apologize on behalf of the department, but I feel that it was unprofessional to not receive a response directly.

    Advice to Senior ManagementDo not offer employment prematurely to move the process along. Be honest about situation and funding (i.e "We would like to make an offer, but are still waiting on final funding approval.").

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    Cancerous working conditions

    Former Employee (Former Employee) Boston, MA

    Prosemployee benefits, excellent patient care

    Consit is an physician, hr, and management ego driven environment that runs the place instead of common sense.

    Advice to Senior Managementhow about paying for an outside consulting firm to review the hr department. the hr department sucks especially one person in particular who likes to brown nose to dumb managers and physicians to spite good employees. hr doesn't know how to keep things confidential. hr can intimidate hard working dedicated employees because they have been informed by a physician who doesn't have common sense or because he/she doesn't like being outsmarted by a smart employee. hr takes the side of physicians and managers who don't know operations. managers should also be evaluated because some of them have been there too long and don't know what they are doing or how to treat employees. the place is such a stressful place to work and can cause you serious health problems if you don't pay attention to your body.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    No accountability

    Coordinator (Former Employee)

    ProsThe mission is undeniably amazing. The children's faces and doctors breakthroughs should be enough to inspire anyone. Innovative and life-saving, every day!

    ConsThe hospital went through lay-offs, cutbacks - everything from canceling all staff celebrations to only offering pale yellow post-it notes. However, while the talk of money being so tight was rampant, I was witness to excessive unnecessary spending by high level employees who sit in their cushy offices. You would think that a place that is laying off Child Life Specialists and cutting program funding would be more considerate when letting their management team stay in five star hotels and expense private drivers. It's hard to be a happy employee when I don't get a raise or a holiday party and have to see the management make $500k-$1M a year.

    Advice to Senior ManagementRe-examine your priorities which should be the children, and then the employees, with yourself being last. There is no accountability.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    Limits itself

    (Former Employee) Boston, MA

    ProsGreat mission, Dedicated staff and faculty

    ConsPromotions based more on who you know, rather than qualifications and demonstrated management skills. Poor top to bottom communication from leadership and some departmental managers. Poor job of retaining talented staff, due to management issues and inability to provide competitive salaries.

    Advice to Senior ManagementMore clear and honest communication from leadership. Focus more on retaining talented staff and highly-qualified managers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    rewarding on a personal level.

    Psychiatry Intake Coordinator (Current Employee) Boston, MA

    ProsHealth Benefits and i work with a great group of admins

    ConsThe career path and promotion merits are very unclear. Management was made aware that an employee was leaving and she was promoted to a level that we have been told does not exist. That was a business and sneaky move on management to serve the business needs. The employee did apply for an internal position in the same department but was coveniently given the raise and promotion 2 days after she interviewed.

    Advice to Senior ManagementBe honest and consistent.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Great mission, needs more organization

    Marketing (Former Employee) Boston, MA

    ProsYou are working for an organization with a great mission of helping children. It's great to visit the hospital and know that the lives of many children are being saved. The HR orientation was nice - the guy was very upbeat and very passionate about his work and the hospital which made me excited.

    ConsI worked for the marketing group and it was the most unorganized department I have ever come across. Awful communication, awful management...it was a mess. I cannot believe one of the top children's hospital in this country is being marketed by such a poor team. There was some turnover before I left, and the new upper management seemed to be very competent so I hope that there will be some improvement.

    No, I would not recommend this company to a friend

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