Children's Hospital Boston

  www.childrenshospital.org
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Children's Hospital Boston Reviews

Updated August 6, 2014
Updated August 6, 2014
176 Reviews

3.6
176 Reviews
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Children's Hospital Boston President & CEO Sandra L. Fenwick
Sandra L. Fenwick
8 Ratings

Review Highlights

Pros
  • Good benefits and hospital is economically very healthy (in 11 reviews)

  • Compensation is competitive, although the benefits package is not (in 10 reviews)


Cons
  • no room for growth, salary, no bonus and health insurance increase (in 5 reviews)

  • Senior Management seems to refuse to work fixing departments that are broken (in 5 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Amazing work done here, but the culture is set by HR and it is anything but dynamic and forward thinking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Children's Hospital Boston as a contractor

    Pros

    You feel good about the work you do because the Hospital is world renowned and does great things!

    Cons

    The HR Department acts like a watchdog and does nothing but put up barriers to creativity and forward thinking. They do not value their workforce and the HR departments Senior leader is a figure head that can get nothing done. The people asset approach is circa 1980 HR whereas they see their function as benefit, compliance and progressive discipline administrators.. the department lacks talent to go any further with HR best practices. When they do get a forward thinking leader in HR, they get rid of them.

    Advice to ManagementAdvice

    Look at your Sr. HR leadership and really ask "What have you done to improve retention, recruitment and the culture at the organization. The answer will be NOTHING!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Extremely Bureaucratic, not great unless you're a doctor, valuable to the research process, or upper level manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Children's Hospital Boston full-time for more than a year

    Pros

    This is an organization with an admirable mission, and everyone is pulling in the same direction, working to deliver world class healthcare for children. If you are in newer buildings/labs the facilities are decent. Hours are pretty good in administration/back office jobs.

    Cons

    The further your job is from the actual delivery of healthcare and research, the less important you are. Upward mobility is hard, as most people are entrenched. You're not really shown around and taught how the place works, supposed to figure it out for yourself. Really big organization, very political (favoritism), docs and upper/mid level management walk around like they own the place. Pay is poor on the administrative side. Alot of mid-level managers I encountered have attitude problems and treated their employees poorly. Not a lot of effort put towards rectifying poor management, as long as managers do their job nothing really happens, without regard to low employee morale/ high dissatisfaction.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Managers who do not manage

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Hospital Boston

    Pros

    World Class hospital for pediatrics.

    Cons

    Long probationary period leaves one feeling like an outsider and does not help with team building.

    Advice to ManagementAdvice

    Employees are expensive to replace. Managers need to invest in their employees, not simply rehire.

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  5.  

    After leaving, will never return.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Associate  in  Boston, MA
    Former Employee - Administrative Associate in Boston, MA

    I worked at Children's Hospital Boston full-time for more than 3 years

    Pros

    Best most affordable benefits, great name, team oriented work environment.

    Cons

    Not so great leadership, low salary, no room for professional development/growth, snooty providers that make it hard for administrative staff to successfully do their work.

    Advice to ManagementAdvice

    Children's should work harder to invest in their entry-level employees. It is a common practice that many individuals, fresh out of college, and in search of institution with a great name, look at children's as great place to start a career. And in name, Children's is just that. However, the lack of support from management and HR and the failures of the hospital to cater to professional development made working at BCH a nightmare. The low salary doesn't even begin to help make up for all of this either. If it were my recommendation, I would advise any person who values hard work, merit, and is self-motivated to look elsewhere. Boston Children's will suck the happiness from you, however, it does create a pretty good well for tolerance as you advance in your career (literally only because no other job could be worse).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Did not have courtesy to get back to me regarding stays after 4 interviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Administrator  in  Boston, MA
    Current Employee - Program Administrator in Boston, MA

    I have been working at Children's Hospital Boston full-time for less than a year

    Pros

    The benefits package is one of the best around compared to other area hospitals. Staff seem to be knowledgeable of their profession.

    Cons

    With Children's Hospital being such a large organization it is easy to be considered as a number and not person.

    Advice to ManagementAdvice

    I applied for a position and went on 4 different interviews throughout the process ultimately reaching a point of having to provide references. I thought that was a good sign but at that point I never heard back from the staff of the department or HR regarding my status. After all the time spent on interviewing for the position I thought I reached the level of being able to get a response I received the job or not. I was completely turned off by the process and organization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Hired Prematurely

    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Children's Hospital Boston part-time

    Pros

    The hiring process was straightforward and moved quickly. For the most part, everyone I was in contact with was very nice.

    Cons

    I was an official employee for only a few hours. I was offered a position, filled out the proper paperwork, was cleared by Occupational Health, picked up my badge, and then was notified that there was no money to fund the position. I was one of two people hired. I acted professionally and respectfully, and was disappointed that I did not get a reply from my would be manager after reaching out. HR did apologize on behalf of the department, but I feel that it was unprofessional to not receive a response directly.

    Advice to ManagementAdvice

    Do not offer employment prematurely to move the process along. Be honest about situation and funding (i.e "We would like to make an offer, but are still waiting on final funding approval.").

  8.  

    Cancerous working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee  in  Boston, MA
    Former Employee - Former Employee in Boston, MA

    I worked at Children's Hospital Boston full-time for more than 10 years

    Pros

    employee benefits, excellent patient care

    Cons

    it is an physician, hr, and management ego driven environment that runs the place instead of common sense.

    Advice to ManagementAdvice

    how about paying for an outside consulting firm to review the hr department. the hr department sucks especially one person in particular who likes to brown nose to dumb managers and physicians to spite good employees. hr doesn't know how to keep things confidential. hr can intimidate hard working dedicated employees because they have been informed by a physician who doesn't have common sense or because he/she doesn't like being outsmarted by a smart employee. hr takes the side of physicians and managers who don't know operations. managers should also be evaluated because some of them have been there too long and don't know what they are doing or how to treat employees. the place is such a stressful place to work and can cause you serious health problems if you don't pay attention to your body.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    No accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator
    Former Employee - Coordinator

    I worked at Children's Hospital Boston full-time for more than a year

    Pros

    The mission is undeniably amazing. The children's faces and doctors breakthroughs should be enough to inspire anyone. Innovative and life-saving, every day!

    Cons

    The hospital went through lay-offs, cutbacks - everything from canceling all staff celebrations to only offering pale yellow post-it notes. However, while the talk of money being so tight was rampant, I was witness to excessive unnecessary spending by high level employees who sit in their cushy offices. You would think that a place that is laying off Child Life Specialists and cutting program funding would be more considerate when letting their management team stay in five star hotels and expense private drivers. It's hard to be a happy employee when I don't get a raise or a holiday party and have to see the management make $500k-$1M a year.

    Advice to ManagementAdvice

    Re-examine your priorities which should be the children, and then the employees, with yourself being last. There is no accountability.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Limits itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Children's Hospital Boston full-time for more than 5 years

    Pros

    Great mission, Dedicated staff and faculty

    Cons

    Promotions based more on who you know, rather than qualifications and demonstrated management skills. Poor top to bottom communication from leadership and some departmental managers. Poor job of retaining talented staff, due to management issues and inability to provide competitive salaries.

    Advice to ManagementAdvice

    More clear and honest communication from leadership. Focus more on retaining talented staff and highly-qualified managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    rewarding on a personal level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Psychiatry Intake Coordinator  in  Boston, MA
    Current Employee - Psychiatry Intake Coordinator in Boston, MA

    I have been working at Children's Hospital Boston full-time for more than 5 years

    Pros

    Health Benefits and i work with a great group of admins

    Cons

    The career path and promotion merits are very unclear. Management was made aware that an employee was leaving and she was promoted to a level that we have been told does not exist. That was a business and sneaky move on management to serve the business needs. The employee did apply for an internal position in the same department but was coveniently given the raise and promotion 2 days after she interviewed.

    Advice to ManagementAdvice

    Be honest and consistent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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