Children's Hospital of Philadelphia

  www.chop.edu
  www.chop.edu

Children's Hospital of Philadelphia Reviews

Updated September 10, 2014
Updated September 10, 2014
103 Reviews
3.7
103 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Children's Hospital of Philadelphia President and CEO Steven M. Altschuler
Steven M. Altschuler
55 Ratings

Review Highlights

Pros
  • making a difference in child's life, help many children get better with research and treatments (in 5 reviews)

  • Nice location in Upenn campus not far away from downtown; very good work environment; people are very friendly (in 8 reviews)


Cons
  • They have little to no concern for their employees (in 3 reviews)

  • You have to go through many safety training in different level (in 2 reviews)

More Highlights

27 Employee Reviews Back to all reviews

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  1.  

    The place has heart...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Hospital of Philadelphia full-time (more than 3 years)

    Pros

    Wonderful opportunity to work in one of the BEST children's hospital in the world, kids and family are top priority. CHOP is very thoughtful in dealings with families and communities, it has the best of intentions. Decent benefits-PPL. CEO is great and a forward thinker. Not a bad place to work great learning experience.

    Cons

    22th century medical advancements, 19th century administrative practices and dealings. This is a very passive-aggressive environment, take this into consideration, agressive behavior no matter how good the intention or passion might leave you frustrated. Not a lot of room for advancement, a LOT of chiefs, often great intentions are mis handled. There is a slightly arrogant culture-not so much from the surgeons (which to a point is understandable and expected-these are some of the world's best performing miracles daily) but from leadership minus the CEO he is great, there is a underlining culture that you must adhere too if you want to maintain your sanity, if you are not a kool-aid drinker you have about 3 years before you must drink or be consistently frustrated at the many obstacles and hoops you must jump thru for little to no reward. Lots of praise given out (especially if you manager read a book or too) that many times does not mean much in the end. Lots of meetings to have meetings to have a meeting.

    Advice to ManagementAdvice

    CHOP has its heart in the right place, just too many chiefs...do more for work-balance it will build loyalty for those newer employees entering

    Neutral Outlook
    Approves of CEO
  2.  

    Losing Its Way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Improvement in Philadelphia, PA
    Current Employee - Quality Improvement in Philadelphia, PA

    I have been working at Children's Hospital of Philadelphia full-time (more than an year)

    Pros

    Incredibly dedicated front line staff
    Good benefits package
    Opportunities for growth
    Reputation
    Pockets of culture that supports teamwork and values optimizing care for patients

    Cons

    Complete disconnect t between leadership and front line staff. Focus is so much on profits and finances that the leadership seems to forget it's the clinical staff that are the reason patients come here. They have bought their own hype about being number one.

    Advice to ManagementAdvice

    Spend some time with the staff who do the real work here, but don't make hundreds of thousands -- or millions -- of dollars in the process

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bioinformatics Specialist in Philadelphia, PA
    Current Employee - Bioinformatics Specialist in Philadelphia, PA

    I have been working at Children's Hospital of Philadelphia full-time (more than 3 years)

    Pros

    In research, hours are very flexible. Leadership is not flexible...either you do what you are told or get out.

    Cons

    Everyone speaks Chinese. Very little collaboration. Lots of politics. No one seems to work together....after 3 yrs here I still here like an outsider in my own group.

    Advice to ManagementAdvice

    Use your employees strengths

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Stable Job with much prospect of growth.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Hospital of Philadelphia (less than an year)

    Pros

    Noble Cause to get motivated.

    Cons

    Salary is pretty low.But Recruiters are very misguiding about the compensation structure of the organization.

  6.  

    Company is cheap and not what everyone thinks from the outside looking in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office in Philadelphia, PA
    Current Employee - Office in Philadelphia, PA

    I have been working at Children's Hospital of Philadelphia full-time (more than 3 years)

    Pros

    Very good technology, clinical staff really cares about their patients, great and outstanding doctors, flexible hours, hospital very good at building its reputation

    Cons

    Company doesnt pay well, no good benefits, not enough parking, favortism, people in higher positions look down to people in lower positions

    Advice to ManagementAdvice

    Offer better pay and better benefits. Maybe make learning to be more courteous to your co-worker classes just as mandatory as learning links.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Wonderful Place but RNs are underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Philadelphia, PA
    Current Employee - Registered Nurse in Philadelphia, PA

    I have been working at Children's Hospital of Philadelphia part-time (more than an year)

    Pros

    Great orientation for new RNs.
    You work here because you love children!
    Ability to move around in the company.

    Cons

    Compensation is POOR. CNAs and Environmental Services make almost the same amount as Clinical I RNs.
    Punitive safety net filing.
    Have to worry about doing wrong more than getting recognized for doing good.
    Parking in horrible.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Unrealistic Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Coordinator in Philadelphia, PA
    Former Employee - Office Coordinator in Philadelphia, PA

    I worked at Children's Hospital of Philadelphia full-time (more than 3 years)

    Pros

    The pros of working at CHOP is that the salary is very competitive for an hourly-waged worker and the benefits are pretty good. The environment is also positive and aesthetically pleasing in the main areas. Depending on the unit, you have flexibility with your schedule and are not micro-managed.

    Cons

    The challenge of working here is that job responsibilities in administration, particularly nursing administration, are unrealistic. It appears that supervision does not have a genuine understanding of all it it takes to support a unit of 150 or more staff . The job entails the bi-weekly processing of payroll, completing a 4-8 week schedule for nursing staff which in some cases include more than 300+ nurses on a unit, expense reports, random or regular supply ordering, responding to staff inquiries, special projects, the upkeep of employee files --- the list goes on-and-on. Depending on the unit that you work, overtime is not an option and working from home to stay on top of things is ousted. The expectation is that you have a 40 hour work week, and that's all you have to get it done. Period. If you fall behind or if you are unable to absorb all of the duties (or should I say, the ones supervision deems important), expect a PIP to be your next reality and more than likely a shrugged shoulder and good bye! The position can become extremely stressful particularly if you are a person who strives hard to stay on top of things only to see it's virtually impossible. If you take off a few days, expect to fall behind because there is no back up for you when you're gone. If you are a non-union employee, your raises are performance based, and of course if your role is underestimated or devalued then you won't be adequately compensated for your efforts.

    Advice to ManagementAdvice

    I would advise management to think before implementing changes and/or adding job responsibilities onto those in office administration. Evaluate the current workload and provide proper training (hands-on / classroom tutelage) if additional work must be added. Do not assume what works for one unit will always work for another unless you've evaluated the tasks of the admins across the board. In closing, develop a relationship with your admin. Create an open line of communication to ascertain whether or not pertinent details are being overlooked. If you see that a worker is diligent, a non-slacker, and works well across the board, value them and their strengths before you lose them. Having to rehire over-and-over is costly, time-consuming and non-productive. Consider evaluating your expectations coupled with reality going forward.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Excellent clinically but senior management out of touch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Philadelphia, PA
    Current Employee - Director in Philadelphia, PA

    I have been working at Children's Hospital of Philadelphia full-time (more than 5 years)

    Pros

    Great mission
    Decent work-life balance
    Good compensation

    Cons

    Senior management out of touch With workers
    Too many work to cover their tails rather than to be truly collaborative
    Mediocre gets rewarded

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    IT at CHOP Research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Administrator in Philadelphia, PA
    Former Employee - IT Administrator in Philadelphia, PA

    I worked at Children's Hospital of Philadelphia full-time (more than 5 years)

    Pros

    Great name recognition. Good benefits. Satisfaction of being part of research that affects the lives of countless children.

    Cons

    No career progression, compensation package on the low side, slow to adopt new technology. Job insecurity for folks funded by research grants. Little effort made to retain employees whose positions are affected by lack of research funds. Too many admin staff.

    Advice to ManagementAdvice

    Improve HR. Pay industry comparable salaries to get and retain top talent in IT.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Phila, PA
    Current Employee - Registered Nurse in Phila, PA

    I have been working at Children's Hospital of Philadelphia full-time (more than 3 years)

    Pros

    Prestigious name, nice hospital, pleasant employees for the most part and the hospital is a leader in pediatric healthcare.

    Cons

    It can be very political. Nursing is not always respected or used to its full capacity, however this problem is unfortunately not unknown to some other healthcare facilities.

    Recommends
    Positive Outlook
    No opinion of CEO

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