Children's Hospital of Philadelphia
3.7 of 5 88 reviews
www.chop.edu Philadelphia, PA 1000 to 5000 Employees

Children's Hospital of Philadelphia Reviews

Updated Jun 24, 2014
All Employees Current Employees Only

3.7 88 reviews

                             

96% Approve of the CEO

Children's Hospital of Philadelphia President and CEO Steven M. Altschuler

Steven M. Altschuler

(49 ratings)

79% of employees recommend this company to a friend
23 Employee Reviews Back to all reviews
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    Wonderful Place but RNs are underpaid.

    Registered Nurse (Current Employee)
    Philadelphia, PA

    ProsGreat orientation for new RNs.
    You work here because you love children!
    Ability to move around in the company.

    ConsCompensation is POOR. CNAs and Environmental Services make almost the same amount as Clinical I RNs.
    Punitive safety net filing.
    Have to worry about doing wrong more than getting recognized for doing good.
    Parking in horrible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Company is cheap and not what everyone thinks from the outside looking in

    Office (Current Employee)
    Philadelphia, PA

    ProsVery good technology, clinical staff really cares about their patients, great and outstanding doctors, flexible hours, hospital very good at building its reputation

    ConsCompany doesnt pay well, no good benefits, not enough parking, favortism, people in higher positions look down to people in lower positions

    Advice to Senior ManagementOffer better pay and better benefits. Maybe make learning to be more courteous to your co-worker classes just as mandatory as learning links.

    Yes, I would recommend this company to a friend

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    Unrealistic Expectations

    Office Coordinator (Former Employee)
    Philadelphia, PA

    ProsThe pros of working at CHOP is that the salary is very competitive for an hourly-waged worker and the benefits are pretty good. The environment is also positive and aesthetically pleasing in the main areas. Depending on the unit, you have flexibility with your schedule and are not micro-managed.

    ConsThe challenge of working here is that job responsibilities in administration, particularly nursing administration, are unrealistic. It appears that supervision does not have a genuine understanding of all it it takes to support a unit of 150 or more staff . The job entails the bi-weekly processing of payroll, completing a 4-8 week schedule for nursing staff which in some cases include more than 300+ nurses on a unit, expense reports, random or regular supply ordering, responding to staff inquiries, special projects, the upkeep of employee files --- the list goes on-and-on. Depending on the unit that you work, overtime is not an option and working from home to stay on top of things is ousted. The expectation is that you have a 40 hour work week, and that's all you have to get it done. Period. If you fall behind or if you are unable to absorb all of the duties (or should I say, the ones supervision deems important), expect a PIP to be your next reality and more than likely a shrugged shoulder and good bye! The position can become extremely stressful particularly if you are a person who strives hard to stay on top of things only to see it's virtually impossible. If you take off a few days, expect to fall behind because there is no back up for you when you're gone. If you are a non-union employee, your raises are performance based, and of course if your role is underestimated or devalued then you won't be adequately compensated for your efforts.

    Advice to Senior ManagementI would advise management to think before implementing changes and/or adding job responsibilities onto those in office administration. Evaluate the current workload and provide proper training (hands-on / classroom tutelage) if additional work must be added. Do not assume what works for one unit will always work for another unless you've evaluated the tasks of the admins across the board. In closing, develop a relationship with your admin. Create an open line of communication to ascertain whether or not pertinent details are being overlooked. If you see that a worker is diligent, a non-slacker, and works well across the board, value them and their strengths before you lose them. Having to rehire over-and-over is costly, time-consuming and non-productive. Consider evaluating your expectations coupled with reality going forward.

    Yes, I would recommend this company to a friend

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    Excellent clinically but senior management out of touch.

    Director (Current Employee)
    Philadelphia, PA

    ProsGreat mission
    Decent work-life balance
    Good compensation

    ConsSenior management out of touch With workers
    Too many work to cover their tails rather than to be truly collaborative
    Mediocre gets rewarded

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    IT at CHOP Research

    IT Administrator (Former Employee)
    Philadelphia, PA

    ProsGreat name recognition. Good benefits. Satisfaction of being part of research that affects the lives of countless children.

    ConsNo career progression, compensation package on the low side, slow to adopt new technology. Job insecurity for folks funded by research grants. Little effort made to retain employees whose positions are affected by lack of research funds. Too many admin staff.

    Advice to Senior ManagementImprove HR. Pay industry comparable salaries to get and retain top talent in IT.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Review

    Registered Nurse (Current Employee)
    Phila, PA

    ProsPrestigious name, nice hospital, pleasant employees for the most part and the hospital is a leader in pediatric healthcare.

    ConsIt can be very political. Nursing is not always respected or used to its full capacity, however this problem is unfortunately not unknown to some other healthcare facilities.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Place for Medical Staff but No Room for Growth in Research

    Clinical Research Coordinator II (Former Employee)
    Philadelphia, PA

    ProsWorking for the number 1 children's hospital in the country is awesome. The company works hard to be such and this instills a lot of pride in the employees

    ConsIn research, there is not a lot of room for growth and there is very little appreciation for research team members. Faculty only looks for working cogs for their own promotion without promoting staff members.

    Advice to Senior ManagementAllow for more of a business model when working with research teams. Teams should feel appreciated for their efforts and that each member has an opportunity for growth

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    Mixed bag

    Anonymous Employee (Current Employee)

    ProsExcellent benefits. Many opportunities for learning your craft. Very committed to safe and top notch care for children

    ConsPolitics rampant here. Very corporate and much favoritism. Management skills of both middle and upper management very lacking.

    Advice to Senior ManagementFollow your policies in actions instead of just talking about them. Turnover is a sign of poor morale and that employees are not feeling heard

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good employer depending on where and who you work for

    Anonymous Employee (Former Employee)
    Phila, PA

    ProsExcellent benefits, basic cooperation between departments and good pay

    ConsJob was very limited with no room to grow and there was often a lack of communication of what was expected.

    Advice to Senior ManagementMicro-managing employees is not the most efficient way to get the job done. A little trust goes a long way

    Yes, I would recommend this company to a friend

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    Company with good reputation for the healthcare they provide, but not necessarily to work

    Research (Current Employee)
    Philadelphia, PA

    ProsFacilities are up-to-date and so the working environment is nice. The mission to provide services to children via medical care, therapy, and to some extent medical research revolving around children is a good cause to be involved in.

    ConsDuring onboarding CHOP gloats a little bit to new employees about its stellar reputation as an employer mostly because they have a high # of applicants they turn away, aka selectivity. Only after onboarding can a new employee glean a lot of glaring problems within different departments, areas. HR will tell employees CHOP is great because they get benefits, the are "in the club" and now they can apply for promotions and other jobs internally. Secretly, Recruitment teams (which cover specialty areas within the hospital) that receive resumes for transfers/promotions/new job applications internally are chummy with Managers and so if you apply for a job at CHOP your managers will know. Rumors about certain managers also fly around that if you are trying to transfer, managers will find a way to terminate you before you can ever secure a new job. Thus the typical retention mechanisms at CHOP seem to be to scare people into staying in their job and doing it so that the hospital has less staff turnover. I have yet to talk to anyone at CHOP that related a story of a pro-employee retention strategy which is typically to find out an employee is considering other jobs and to raise their salary or restructure their job to make them happier in a current position.

    Advice to Senior ManagementCHOP seems very hierarchical with direct manager/supervisors having 99% influence over operations whereas at some organizations an employee would interact more with a direct manager and a manager 2 steps above.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Children's Hospital of Philadelphia reviews and ratings — including employee satisfaction and approval rating for Children's Hospital of Philadelphia CEO Steven M. Altschuler. All 23 reviews posted anonymously by Children's Hospital of Philadelphia employees.