Children's Hospital of Philadelphia
3.7 of 5 78 reviews
www.chop.edu Philadelphia, PA 1000 to 5000 Employees

Children's Hospital of Philadelphia Reviews

Updated Jan 3, 2014
All Employees Current Employees Only

3.7 78 reviews

                             

95% Approve of the CEO

Children's Hospital of Philadelphia President and CEO Steven M. Altschuler

Steven M. Altschuler

(43 ratings)

77% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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Review

Registered Nurse (Current Employee)
Phila, PA

I have been working at Children's Hospital of Philadelphia full-time for more than 3 years

ProsPrestigious name, nice hospital, pleasant employees for the most part and the hospital is a leader in pediatric healthcare.

ConsIt can be very political. Nursing is not always respected or used to its full capacity, however this problem is unfortunately not unknown to some other healthcare facilities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Place for Medical Staff but No Room for Growth in Research

Clinical Research Coordinator II (Former Employee)
Philadelphia, PA

I worked at Children's Hospital of Philadelphia full-time for more than 3 years

ProsWorking for the number 1 children's hospital in the country is awesome. The company works hard to be such and this instills a lot of pride in the employees

ConsIn research, there is not a lot of room for growth and there is very little appreciation for research team members. Faculty only looks for working cogs for their own promotion without promoting staff members.

Advice to Senior ManagementAllow for more of a business model when working with research teams. Teams should feel appreciated for their efforts and that each member has an opportunity for growth

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Mixed bag

Anonymous Employee (Current Employee)

I have been working at Children's Hospital of Philadelphia full-time for more than 10 years

ProsExcellent benefits. Many opportunities for learning your craft. Very committed to safe and top notch care for children

ConsPolitics rampant here. Very corporate and much favoritism. Management skills of both middle and upper management very lacking.

Advice to Senior ManagementFollow your policies in actions instead of just talking about them. Turnover is a sign of poor morale and that employees are not feeling heard

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Good employer depending on where and who you work for

Anonymous Employee (Former Employee)
Phila, PA

I worked at Children's Hospital of Philadelphia full-time for more than 10 years

ProsExcellent benefits, basic cooperation between departments and good pay

ConsJob was very limited with no room to grow and there was often a lack of communication of what was expected.

Advice to Senior ManagementMicro-managing employees is not the most efficient way to get the job done. A little trust goes a long way

Yes, I would recommend this company to a friend

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Company with good reputation for the healthcare they provide, but not necessarily to work

Research (Current Employee)
Philadelphia, PA

I have been working at Children's Hospital of Philadelphia full-time for more than a year

ProsFacilities are up-to-date and so the working environment is nice. The mission to provide services to children via medical care, therapy, and to some extent medical research revolving around children is a good cause to be involved in.

ConsDuring onboarding CHOP gloats a little bit to new employees about its stellar reputation as an employer mostly because they have a high # of applicants they turn away, aka selectivity. Only after onboarding can a new employee glean a lot of glaring problems within different departments, areas. HR will tell employees CHOP is great because they get benefits, the are "in the club" and now they can apply for promotions and other jobs internally. Secretly, Recruitment teams (which cover specialty areas within the hospital) that receive resumes for transfers/promotions/new job applications internally are chummy with Managers and so if you apply for a job at CHOP your managers will know. Rumors about certain managers also fly around that if you are trying to transfer, managers will find a way to terminate you before you can ever secure a new job. Thus the typical retention mechanisms at CHOP seem to be to scare people into staying in their job and doing it so that the hospital has less staff turnover. I have yet to talk to anyone at CHOP that related a story of a pro-employee retention strategy which is typically to find out an employee is considering other jobs and to raise their salary or restructure their job to make them happier in a current position.

Advice to Senior ManagementCHOP seems very hierarchical with direct manager/supervisors having 99% influence over operations whereas at some organizations an employee would interact more with a direct manager and a manager 2 steps above.

Yes, I would recommend this company to a friend

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Paranoid, Petty and Sneaky

Medical Staff Affairs Coordinator (Former Employee)
University City Post Office, PA

I worked at Children's Hospital of Philadelphia full-time for more than 5 years

ProsI lived in town, so CHOP was very convenient. I found the pay was better than expected

ConsOMG! Paranoia! BIG TIME! Petty and very, very sneaky.....In all my 25+ years of working, I've never NEVER been around woman this vicious.

Advice to Senior ManagementNone. The management (middle, upper and executive) either have a scan running or just look the other way. Try googling Roosevelt Hairston, Jr. to prove this.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Awesome place if you need the doctors, too much politics for employees

Anonymous Employee (Former Employee)

I worked at Children's Hospital of Philadelphia full-time

ProsNo other hospital does what CHOP does, and it's an honor to work in that arena.

ConsHR is poorly run and the politics are allowed to operate unchecked.

Advice to Senior ManagementGet rid of the politics

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GREAT PEDIATRIC CARE

Anonymous Employee (Former Employee)
Philadelphia, PA

I worked at Children's Hospital of Philadelphia full-time for more than 5 years

ProsGreat Pediatric Care- the best in the world

ConsPoor management and communications especially in the Human Resources department.
Poorly handled my disability claim almost went to court. THey could not even tell me when I would be released from long term disability

Advice to Senior ManagementWould attempt to clean up the HR department and make it where a voice answers the phone not a phone call 3-5 days later and after getting somebody they do not perform what they said they would.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good technology, but challenging politics

IT Engineer (Former Employee)
Philadelphia, PA

I worked at Children's Hospital of Philadelphia full-time for more than a year

ProsCHOP has a mission you can feel good about, and has great name recognition. If you work here, be prepared to answer tons of questions when people learn you work at CHOP. During my tenure, I was involved in a lot of project work, had complete autonomy and very little micro-management. Leadership was supportive of upgrading old legacy gear, which made my job easier. CHOP has a large array of technology and isn't afraid to spend money when it makes sense. This is a place you can definitely develop your tech skills. As an engineer, my hours were very flexible and life revolves around train schedules.

ConsHR is a mess at CHOP - benefits mistakes, payroll problems, onboarding issues, etc - anything HR related is a disarray and takes 10x longer to resolve than any other organization I've worked. This is a heavily political environment - very similar to government. Projects have high budgets, but move VERY slowly, so the pace is something that requires an adjustment. IT has a lot of engineers, many who are lifers that bring very little value to the overall mission. Prepare to deal with very challenging personalities, some of which will make your work-life very difficult. This is a non-profit, so the benefits and competition are weak compared to other organizations. The review process is very weak and based on almost unobtainable criteria that make little sense.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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IIf only the advertisements of all better were true

Pharmacis (Former Employee)

I worked at Children's Hospital of Philadelphia full-time

Pros1 The mission of treating Children is an honorable and wonderful job to feel accomplishment.
2 Great benefits especially the healthcare when you need it.
3 work with some of the leaders in healthcare and medicine

Cons1 often those leaders are a bit eccentric and have special needs that are a bit unusual
2 HR is dysfunctional and often the employee does not get the right information on benefits and policies especially seen in situations such as long term disabilities due to surgery.
Became a way for CHOP to replace me
3 Department run by a 30 year veteran of the company who was a tyrant and people especially the newly hired people feared him. He overmanaged and was critical of some areas and forgot some areas and did not want to address any of the issues in areas that he felt had no importance,
4 Turnover was very high but they had about a 10% yearly replacement rate in the department.
5 Employee with many years were forced out by not accepting managements changes yearly to a 5S and lean philosophy even for medicines imagine Techs has 30 sec to make doses and were timed on this
6. The senior managers accepted and performed his policies but were more tolerant to employees

Advice to Senior ManagementThe healthcare field is in chaos about being reimbursed for the good work of hospitals like CHOP in an area that many do not pay. Changes to accomplish fiscal goals constrain services often affecting departments like HR. and other services however it does add to the chaos and quality of services that affect employee performance. Somebody. Outside of the department and their senior management has to look at the plans for reducing costs and see that it does not have lasting effects on the care, employee retentivity and represent a beat the clock program especially in a critical area like pharmacy. Somebody should be inspecting the department manager and the manner they manage their people old tyrannical fear driven management will not retain professionals nor will the power of some research departments that because of their monitary contribution to this hospital wield more power and demands to other service departments.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Children's Hospital of Philadelphia reviews and ratings — including employee satisfaction and approval rating for Children's Hospital of Philadelphia CEO Steven M. Altschuler. All 18 reviews posted anonymously by Children's Hospital of Philadelphia employees.