Chili's

www.chilis.com
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Chili's Reviews

Updated February 26, 2015
Updated February 26, 2015
325 Reviews
3.4
325 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
325 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

325 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Dependent on revenue it could be stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Natchitoches, LA
    Current Employee - Line Cook in Natchitoches, LA

    I have been working at Chili's full-time (more than a year)

    Pros

    Many benefits ranging from dental to health care

    Cons

    None at this moment

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  2.  

    What you'd expect at a corporate restaurant

    Current Employee - Bartender
    Current Employee - Bartender

    I have been working at Chili's full-time (more than 3 years)

    Pros

    fast-paced and team oriented, ziosks are a perk (tablet at the table where guests can explore different parts of the menu, play games, and process payment)

    Cons

    management gets too busy tracking the numbers to actually be able to manage employees sometimes

    Recommends
    Positive Outlook
  3.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Great people to work with

    Cons

    Management is very political with workers

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Serving Logan Wonderful, Awesome, and Fresh food from the menu like no place else!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Logan, UT
    Current Employee - Server/Bartender in Logan, UT

    I have been working at Chili's part-time (more than a year)

    Pros

    The corporate culture is great, and we all really care about each other and our guests!

    Cons

    Sometimes I mess up an order, but if I own up to it then it's better for everyone.

    Advice to ManagementAdvice

    Rely on your instincts more than the quantitative data from the guest surveys. You guys rock!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I have been working at Chili's part-time (less than a year)

    Pros

    The best reason why to work at Chili's is that it's fun and

    Cons

    It gets very busy and I cant keep up sometimes, but I'm still training

    Advice to ManagementAdvice

    Good Job

    Recommends
  7.  

    Typical restaurant politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Indianapolis, IN
    Current Employee - Server in Indianapolis, IN

    I have been working at Chili's

    Pros

    Lots of training supplied for inexperienced servers.

    Cons

    Seniority = a free pass to basically do whatever you want.

    Advice to ManagementAdvice

    It wouldn't kill you to actually do something about the few "bad" apples on your staff, instead of ignoring that they are a problem because of their seniority.

    Doesn't Recommend
    Negative Outlook
  8.  

    Will Depend On Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Shelton, CT
    Current Employee - Food Server in Shelton, CT

    I have been working at Chili's

    Pros

    Flexible scheduling, delicious but inexpensive food, popular restaurant. Easy to advance if interested and hours are plentiful.

    Cons

    (Shelton, CT location) Employees and managers do not act professionally. Rude comments and occasional outbursts can be heard from the kitchen. Workspace is often disorganized. Lack of respect among teams.

    Advice to ManagementAdvice

    Be less tolerable of disrespect among team members and set a positive example yourselves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Make great friends and the harder you work the more you make

    Cons

    The economy has made tips go down

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Chilis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Naples, FL
    Current Employee - Server in Naples, FL

    I have been working at Chili's

    Pros

    Great atmosphere! Nice shifts and good coworkers.

    Cons

    Scheduling can be tough sometimes

    Advice to ManagementAdvice

    Great work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY

    I have been working at Chili's part-time (more than 3 years)

    Pros

    You get what you put into it... food industry isn't for everyone but if you work hard this is a great company to work for

    Cons

    Ive worked for two different locations.. management of one location is better than other...

    Recommends
    Positive Outlook
    No opinion of CEO

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