Chili's Reviews

Updated October 19, 2014
Updated October 19, 2014
549 Reviews
3.2
549 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
33 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 38 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 19 reviews)

  • Management quality of life is horrendous (in 8 reviews)

More Highlights

273 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I just started about two weeks ago and I can honestly already say I love my job!

    Current Employee - Hostess in Winston-Salem, NC
    Current Employee - Hostess in Winston-Salem, NC

    I have been working at Chili's part-time (less than an year)

    Pros

    Great management, great environment. Most of my coworkers are extremely friendly and we work great as a team. Since I've started, we've been pretty busy almost every day that I work so I'm not easily bored. The food is delicious and the customers are super friendly!

    Cons

    servers take forever to bus their tables, so it makes the hosts job harder. A couple of my fellow hostesses are lazy and just stand at the host stand and never actually seat customers or wipe off tables so I'm stuck running around the restaurant trying to seat loads of customers on my own.

    Advice to ManagementAdvice

    Make sure that all employees are doing an equal share of work throughout the day/night so that all the pressure to keep up with the crowd isn't on one single person.

    Recommends
  2.  

    easy money but unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Chili's part-time (more than an year)

    Pros

    great environment, easy money and helps gain better communication skills.

    Cons

    if you are not patient and can not handle multi-taking and dealing with unhappy costumers then this is not the job for you

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I love working for Chili's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Chili's full-time (more than 5 years)

    Pros

    They are flexible on scheduling. Always get two weeks vacation. Benefits are there if you want them. All around solid company.

    Cons

    Long hours are rough minimum 50 hour work week for management. If you have a day you need to leave early they make you make up the hours. Insurance is really expensive.

    Advice to ManagementAdvice

    Bring some quality of life initiatives back!

    Approves of CEO
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  5.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Knightdale, NC
    Current Employee - Anonymous Employee in Knightdale, NC

    I have been working at Chili's

    Pros

    Fun atmosphere and really enjoyed myself.

    Cons

    Hard work.
    Long hours.
    Young workers were difficult to work with. Played too much.

    Advice to ManagementAdvice

    I liked my managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company, room for advancement and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Clearwater, FL
    Current Employee - Server in Clearwater, FL

    I have been working at Chili's part-time (more than 5 years)

    Pros

    Resources to build successful leaders are at your finger tips.

    Cons

    No cons as of yet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's full-time

    Pros

    Service job ok for college

    Cons

    Leadership, compensation, training, hours, managers and pay is OK

  8.  

    waiter

    Current Employee - Server/Waiter in Aliso, CA
    Current Employee - Server/Waiter in Aliso, CA

    I have been working at Chili's part-time (less than an year)

    Pros

    you get good tips on the weekends

    Cons

    they are really strict people at chilis are rude

    Advice to ManagementAdvice

    not to many promotions

  9.  

    service and qa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance in Machesney Park, IL
    Current Employee - Quality Assurance in Machesney Park, IL

    I have been working at Chili's part-time (more than 10 years)

    Pros

    fun, fast-paced environment, easy to transfer and continue employment, experience many different management styles, decent income, short shifts

    Cons

    must become an excellent budgeter because there are you never know how much you'll make from shift to shift. there are also no set hours, so it can be a challenge to balance work and family life. managers often make the same money if not a little less than servers, so there's not much motivation to advance in the company

    Advice to ManagementAdvice

    promote from within...please!!! the managers I train from outside the company almost never work out for the long term! continuously return to basic training and priorities... once they begin to fall away, the "trainers" stop reinforcing these things as well, and it is a very predictable digression that is easily avoidable with preventative management- please stop assuming that everyone will continue to do things the way they're supposed to be done- in the end, even the managers seem to have forgotten.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chesapeake, VA
    Current Employee - Server in Chesapeake, VA

    I have been working at Chili's part-time (more than an year)

    Pros

    Flexible, can make good money, helpful management team

    Cons

    late hours, no benefits, can't make good money during some shifts

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great money for the time worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in San Jose, CA
    Current Employee - Bartender in San Jose, CA

    I have been working at Chili's part-time (more than 5 years)

    Pros

    You take cash home every day, quick and easy shifts.

    Cons

    Once you become a bartender, there's a lot more stress, longer hours, and for a little more money.

    Recommends
    Positive Outlook
    Approves of CEO

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