Chili's Reviews

Updated July 4, 2015
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3.5
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Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
58 Ratings

Pros
  • Flexible Schedule and decent pay (in 47 reviews)

  • Good money if in good neighborhood (in 28 reviews)

Cons
  • long hours, working weekends stinks (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Pros and Cons

391 Employee Reviews

Sort: Popular Rating Date
  1. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Well organized buisness. Excellent benefits if you work over 30 hrs

    Cons

    The side work and hourly pay is lousy


  2. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender

    I have been working at Chili's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I enjoyed working at Chili's. Work great with my schedule.

    Cons

    Bad tips sometimes, but that comes with the territory.

    Advice to Management

    Stop changing the menu every two weeks.


  3. Great People, Few Hours if not serving

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    This is a restaurant job, but if you can find a good group of people and you're willing to help out wherever, it is a great place to be. The managers are fair and considerate and I felt appreciated more than I had expected.

    Cons

    If you don't serve, you won't get many hours. That's not anything that can be changed - that's just the business. The hourly is pretty decent, but if you just host, you MAYBE get 15 hours a week.

    Advice to Management

    Always stay positive with the people under you. Even if they screw up, if you attack them, they are very likely to hold a grudge and avoid doing work. Find people who are willing to help out wherever they're needed and you'll have a great team. And make sure to make relationships with your team members - it just makes life more fun!


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  5. Decent Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Sunrise, FL
    Current Employee - Host in Sunrise, FL

    I have been working at Chili's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Chili's offer many benefits to their employees. As a part-timer, you are not left out in most of these benefits which is good. The way everything is set up is good in my opinion, but can also be subjected to more improvements. Overall, the scheduling is flexible and manageable which is always a plus.

    Cons

    No major downsides that are worth mentioning.

    Advice to Management

    Good infrastructure and continue on doing so on that path.


  6. OKay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's full-time

    Pros

    Its okay. Money and benefits could be better.

    Cons

    Annoying management that doesn't allow advancements.


  7. Just Hired - Dish BOH

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher
    Current Employee - Dishwasher

    I have been working at Chili's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I haven't worked yet, but I saw the dish area. Looks simple and spacious. Although current dishwasher guy had everything cleaned already. I haven't seen it dirty.
    Only 25 cents less an hour than hard, physical labor. Plus, free lunch!
    Ability to move onto cook from dish has been a validated route many people take. Sounds fairly normal for employees to advance to higher ranks and different titles.
    Awesome orientation process.
    Looks fun, employees look like cool people, managers come off as people I'd enjoy working for.

    Cons

    I haven't worked a day to come up with a complaint as of yet. Only thing I could say is they had a couple problems finding my name in their system during hiring process. If I wasn't a person who follows leads like a P.I. than I would have never gotten the job. Call to follow up people, then show in person.

    Advice to Management

    Keep up the good work. Get larger tables, I can hardly fit in the non-booths.


  8. For the most part, it's awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New Brunswick, NJ
    Current Employee - Server in New Brunswick, NJ

    I have been working at Chili's part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible, great team, good money, company wants you to make money. Their goal is to help you make $20 an hour.

    Cons

    Depends on the management team.

    Advice to Management

    Listen to your employees.


  9. Helpful (1)

    Cultural beliefs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Chili's full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company culture
    Team member focused
    Great benefits
    Ability to progress in career
    Area directors are great mentors

    Cons

    Long hours
    Team member wage should be higher
    Yearly bonus for reviews should be increased
    Getting transferred a lot

    Advice to Management

    Absolutely transparent when it comes to suggestion and feedback. Always praising before coaching. Innovative food and beverage ideas. Always changing to be the best when it comes to initiatives.


  10. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Aurora, IL
    Current Employee - Server in Aurora, IL

    I have been working at Chili's (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Sometimes the managers will bring in food for everyone to eat. Almost everyone is like family.

    Cons

    Everyone likes to yell, even customers.

    Advice to Management

    Work with the veteran's schedule first before letting new people take off the holidays.


  11. great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Pensacola, FL
    Current Employee - Prep Cook in Pensacola, FL

    I have been working at Chili's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun,................................!! Great job and great discount

    Cons

    None,......................................!!! I love everything about it



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