Chili's

www.chilis.com
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Chili's Reviews

Updated March 3, 2015
Updated March 3, 2015
55 Reviews
1.0
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chili's President Wyman Roberts
Wyman Roberts
55 Ratings

Review Highlights

Pros
  • Great management, flexible schedule with good support from managers (in 47 reviews)

  • Scheduling is flexible and you have the potential to earn good money (in 28 reviews)


Cons
  • long hours, loosing too many of company's biggest fans over the last few years (in 21 reviews)

  • ZERO quality of life for managers and key hourly (in 7 reviews)

More Highlights

55 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Management miscarriage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Thomaston, GA
    Former Employee - Server in Thomaston, GA

    I worked at Chili's part-time (more than a year)

    Pros

    My coworkers and regulars are what drove me to come to work everyday.

    Cons

    unprofessional management, lousy concept, poor training, constant violation of federal and state employment laws, unhealthy food practices.

    Advice to ManagementAdvice

    learn to manage efficiently, without involving yourself personally with employees lives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Hate this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    co workers, that is it nothing else

    Cons

    everything, pay is bad, work is bad not happy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    A Giant Unorganized Cluster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Erie, PA
    Former Employee - Food Server in Erie, PA

    I worked at Chili's

    Pros

    You can make a lot of money

    Cons

    there are no standards of conduct on day something will be fine and the next day doing the same thing is a punishable offense. Rules only apply to certain people, and managers are inncompetint

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Chili's, Paris Tx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Several Positions in Paris, TX
    Current Employee - Several Positions in Paris, TX

    I have been working at Chili's

    Pros

    It's transferable, pretty easy to get transfers to other locations.

    Cons

    No appreciation from management, won't work with school or other job schedules, no breaks.

    Advice to ManagementAdvice

    It's not the GM's place to tell us, "You don't need to work a second job, you make enough here to get what you need people need to stop trying to get stuff they don't need, I have never worked a second job" or "You have to put chilis before school because this is your priority we will not work around other schedules." Shouldn't they want us to do better for ourselves? I put in 30-40 hours and several times working open to close with no breaks and I still don't make enough. It's not bad enough you change the schedule without acknowledging anyone and have the nerve to get angry when they show up or don't show up according to the originaly posted schedule. You shouldn't say you can't work around someone's schedule for certain times when I clearly see you scheduling other employees at that time that I requested. You shouldn't have to worry about making the GM angry and having her say things just to hurt your feelings because she's mad,or throwing things and cursing because she's having a bad day. When I speak to the manager that does the schedules, in plenty of time, about working around another training schedule for a couple of weeks you shouldn't yell at me and tell me why do I go to another manager when you are the GM but when I have a work related problem you tell me to go to another manager. I have dedicated 2 years to Chili's and I love everyone I work with, I have never been trouble, never called in and always pick up extra shifts. When the new manager came I actually thought, "finally someone who cares that will get this place together." She said there will be no favoritism, there still is, she talks about other employees behind their back to other employees, completely unprofessional. They have absolutely No appreciation for the people that come to work to work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Find a better restaurant to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Denham Springs, LA
    Former Employee - Server/Waiter in Denham Springs, LA

    I worked at Chili's part-time (less than a year)

    Pros

    Money is good if you can get a good zone.
    Server staff friendly.
    Lots of regulars that will come in multiple days in a row.

    Cons

    Long hours, there was many times "doubles" became straights with us having to work off the clock.
    Managers at my location were unprofessional and cared more about GEM to the point of making the servers look bad if it meant they could bring the GEM down.
    If your GEM score is too high, your hours get cut and/or you get suspended/fired.

    Advice to ManagementAdvice

    Stop caring so much about GEM. I understand making sure your customers are happy, but to the point of crapping on your employees is never good.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    not the same any more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    Norman would be so displeased

    Cons

    new leadership not connected to people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Terrible policy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    None at all, very degrading.

    Cons

    Everything. Manipulative management, horrible. Bad

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Aggravating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Worker in Diberville, MS
    Current Employee - Worker in Diberville, MS

    I have been working at Chili's

    Pros

    Nice place to eat at half of the people are ok

    Cons

    Zero team work lots of lazy people and constant attitude from server's who are among the laziest and management is so horrible they don't care at all and are super fast to cut out and go home leaving all the unfinished work to someone else

    Advice to ManagementAdvice

    Be better at understanding or at least listen to workers and try and evenly spread the employees so No one is behind or frustrated especially in the dish pit one person constantly and constantly walks into a million dishes and no help

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Terrible workplace

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Chili's

    Pros

    -employee discount on meals
    -great co-workers , treated like a family
    -some guest were very nice and will leave you a good review to management.
    -Enjoyed being a team player

    Cons

    -You are always over-worked
    -underpaid
    -some guest are as rude as can be
    -Yelled at constantly by mangers during waits
    -stressful workplace
    -Some mangers arn't very nice (one in particular at my place) was a total bully.
    -long wait list
    -Everything is blamed on the host
    -You have to be a great multi-tasker to work her other wise you will go home crying.
    -Have to clean restrooms
    -Over-whelming place to work.
    -No place in moving up or getting promoted unless you are a favorite.
    *word of advice as I would not recommend*
    -As a host you are not guaranteed any breaks even if you doubled shift one day.
     -some mangers are very rude.

    Advice to ManagementAdvice

    Advice: Remind Mangers to be respectful to their employees.

    Doesn't Recommend
    Negative Outlook
  11.  

    I really hate this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's

    Pros

    i really really hate this job

    Cons

    this job really sucks bad

    Advice to ManagementAdvice

    make the job not suck that bad

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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