Glassdoor is your free inside look at Chili's reviews and ratings — including employee satisfaction and approval rating for Chili's CEO Douglas Brooks. All 21 reviews posted anonymously by Chili's employees.
62% of the CEO
Douglas Brooks
Former Employee – worked at Chili's full-time for less than a year
Pros – I can' think of one positive thing that came out of working at Chili's.
Cons – Lazy cooks, No Teamwork, Managers didn't even know how to cook or make meals, Work week started on Thursdays and the schedule would come out early Thursday Morning (4am). After working there I will no longer eat at a Chili's restaurant nor a Brinker owned restaurant.
Advice to Senior Management – Ugh be a real manager? We must have had 7 different managers and when I quit I was still unsure who was at what level. Work on Teamwork, when you only have 2 or 3 cooks working on a Wednesday or Thursday night and you have 2 of the cooks running one station and the other cook is running 3 its quite unfair.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-11 09:55 PDT
Former Employee – worked at Chili's
Pros – discount meals, hours are good
Cons – not able to move up
2013-04-09 06:30 PDT
Former Employee – worked at Chili's part-time for more than a year
Pros – fun staff, great customers, easy work,
Cons – horrible management, not easy to advance, not many hours available, favoritism
Advice to Senior Management – Please hire store managers that actually care aboutt he customers and don't make comments about them in the back or mumble under their breath about the customer while they are visiting their table
No, I would not recommend this company to a friend
2013-02-18 22:40 PST
Current Employee – been working at Chili's part-time for more than 3 years
Pros – nothing, poor staff and work ethic
Cons – favoritism, terrible managers, low tips
Advice to Senior Management – listen to employees concerns
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-27 13:15 PST
Former Employee – worked at Chili's full-time for more than a year
Pros – Has name recognition due to popularity and success in other markets.
Cons – Take it from the spouse of a former manager at this location, there is no teamwork or development mentality. It's all about catching you doing something wrong but not telling you how to properly handle that scenario in the future. The management team is so busy trying to throw each other under the bus and make themselves look good individually that there is no room for teamwork nor is there any encouragement to develop team work. Managers at the GM and RM level do not practice what they preach by following the Chilis standard but will certainly reprimand anyone umder them not following the standards.
Advice to Senior Management – Someone from Chilis Corp needs to plant a manager spy to witness the lack of leadership and development that is occuring in the Nebraska Chilis Management team.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-18 11:29 PST
Current Employee – been working at Chili's full-time for more than a year
Pros – The money is good but not so great that it's worth the loss of dignity. They talk a great talk but don't walk the walk.
Cons – They treat you poorly, They have no leadership. They're hypocrites. The food is microwaved and/or deep fried frozen garbage. The restaurants are filthy.
Advice to Senior Management – Focus on treating your people decently and perhaps you'll have a company worth working for.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-02 23:22 PDT
Former Employee – worked at Chili's part-time for more than a year
Pros – free food, discounted food when coming in
Cons – The managers where horrible, the store manager is a joke. she shouldn't even have a job, let alone over a store. Girls there where so petty. All I ever did was get yelled at.
They don't train you very well, and yet expect you to know everything about the menu. even if they never schedule you.
Advice to Senior Management – listen to your workers when they complain about their store manager 24/7
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-07 19:36 PDT
Former Employee – worked at Chili's
Pros – tons of flexibility with schedule and time off
Cons – very toxic, disrespectful environment with horrifically incompetent management
Advice to Senior Management – quit slumming around with barely legal wait staff
No, I would not recommend this company to a friend
2012-04-12 19:58 PDT
Former Employee – worked at Chili's
Pros – I became very close to many of my fellow employees and found some fantastic friends that I hope to continue a relationship with for many years to come.
Cons – The eventual management team was dysfunctional at best. I was often asked for my honest opinion and when offered advice counter to expectations, management sought to get rid of me via poor shifts and a lack of scheduling. When senior management was confronted with video evidence clearly showing violations of company policy by the GM and the KM, no action was pursued and I eventually left due to insufficient funds. The overwhelming power of management to effectively remove employees that have provided years of service was truly disheartening.
Advice to Senior Management – While it is important to hold staff members to standards of behavior, it is somewhat discouraging to see managers flaunting their distaste for the rules and their wanton disregard of the expectations to which the staff is held.
No, I would not recommend this company to a friend
2012-01-19 20:51 PST
Former Employee – worked at Chili's
Pros – Great free food every so often.
Cons – People don't tip well here, go work at a nice steakhouse.
Advice to Senior Management – More free food.
No, I would not recommend this company to a friend
2011-11-13 20:57 PST
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