Chipotle Reviews

Updated July 23, 2015
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Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
81 Ratings

Pros
  • All the free food you want on your 15 minute break (in 120 reviews)

  • free meal when you work at 50% when you're not working (in 98 reviews)

Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Fast paced environment (for those who don't like that) (in 28 reviews)

More Pros and Cons

157 Employee Reviews

Sort: Popular Rating Date
  1. The Worst place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Crew Member in Murrieta, CA
    Current Employee - Crew Member in Murrieta, CA

    I have been working at Chipotle part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    you get free food when you're on your break and you get 50% off when you're not working.

    Cons

    Too much work! you get burned all the time by the tortilla press! opening is such a drag they rush you to finish things and expect you to work fast. Opening Shift tortilla shift is getting everything ready for the line, they have you frying chips for 3 hours depending how many chips they need! Closing shift is the worst! you have to scrub the tortilla press clean While its still Hot! so you burned your self a couple of times! then you need to measure out the waste of food and whats going into the fridge. you also need to move everything around to scrub the floors and walls and then mop it and then wipe down the counters clean. and restock the line with more trays and cups. oh and you Also have to do Salsa station which makes no sense when you're Tortilla and salsa station has they're own person. its a lot of stress and things to remember.

    Advice to Management

    go easy on your staff. they're work so hard. You need to have more people Closing and opening to get everything done.


  2. Horrible beyond my imagination! !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Pikesville, MD
    Former Employee - Crew Member in Pikesville, MD

    I worked at Chipotle part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free food decent hours fast paced employees were ok Discounts

    Cons

    Management does not do anything Over the top expectations Not enough aprons or shorts

    Advice to Management

    Order more shorts and do your job. How can you expect the employees to learn about the business, when management is no where to be found and not doing their job.


  3. Sloppy manager

    Former Employee - Food Server in Menifee, CA
    Former Employee - Food Server in Menifee, CA

    I worked at Chipotle part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nice work environment friendly people

    Cons

    Female hiring manager was unprofessional


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  5. Helpful (1)

    general manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA

    I worked at Chipotle full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing really that great to write about

    Cons

    No life work balance. Unreasonable Labor restrictions which cause employees to be overloaded with tasks.


  6. A lot of hard work and usually understaffed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Columbus, OH
    Current Employee - Crew Member in Columbus, OH

    I have been working at Chipotle full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits and Free Meal, There's opportunity to go up for everyone with a ton of dedication and not having a life

    Cons

    Over worked, and usually understaffed, overprep on everything so our breaks don't always happen. All of this causes people especially management to take shortcuts. Some stores promise flexibility in hours, but that is rarely true


  7. Helpful (1)

    GM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Tampa, FL
    Former Employee - General Manager in Tampa, FL

    I worked at Chipotle full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good people. Good concept. What Chipotle Corp. stands for is amazing but it's just not getting all the way to the restaurants any more.

    Cons

    At the end of the day it's all about the bottom line. I personally have seen GM's including myself get little or no support then get fired for not doing a good job. I loved this company to my core, but I was still fired when my boss felt like I wasn't promoting managers when I didn't even have enough managers to run shifts how was I suppose to find time to train New managers in such a small period of time at a brand new store. But I tried to stay positive and was working 80 to 100 hours a week to get the training done and still got let go.

    Advice to Management

    *Pay attention when you see people who you thought we're good getting fired. *Make sure to look for the root cause of people making mistakes instead of just letting them go. *do exit gm interviews you will learn so much that you would never expect is going on in your stores it's crazy. *Make sure that what you believe in is actually getting upheld in your restaurants.


  8. Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Greenbelt, MD
    Former Employee - Cashier in Greenbelt, MD

    I worked at Chipotle full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    NONE. Management only wants what is best for them, not their crew.

    Cons

    Do not work with you or your schedule. Managers have favoritism. Horrible place to work. The pay is not sufficient and they overwork you, inconsiderate and only care to advance themselves.

    Advice to Management

    Be a leader and respect your crew, stop exceeding so much from an employee when you overwork them and the pay does not correspond.


  9. Service

    Former Employee - In-shop in Jumping Br, WV
    Former Employee - In-shop in Jumping Br, WV

    I worked at Chipotle

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    At chipotle you learn a lot of things, for me i learn to work as a team and help one another and how to be a cashier. the most enjoyable part of being in chipotle was working with different type of people and getting to know them. the management was very well lead.

    Cons

    People always ask for extra of everything and it is impossible to deliver what they want. Hours are reasonable.

    Advice to Management

    Put the things that people normally order on the menu. Or list ingredient combinations that work really well.


  10. This place sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get free food while youre on break. You can customize what you want and how much you want.

    Cons

    Everything about the job. They brainwash you. Food looks disgusting after your first week there and youll realize its not that many combinations of food. Management and employees are insensitive to other employees. Theyre over priced and very rude.

    Advice to Management

    Stop being mindless jerk bags.


  11. Fun Job, Horrid Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier and Crew Member in North Las Vegas, NV
    Former Employee - Cashier and Crew Member in North Las Vegas, NV

    I worked at Chipotle full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - can build up within the company - fun people to work with - 9+ hour pay with raises every 6 months - quick to train and build you

    Cons

    - lies about advancement in career - sometimes give you no break whatsoever - 10 minute breaks - management played favorites and gossiped about others - you bust your butt and for no acknowledgement.

    Advice to Management

    Step your game up and stop telling people they are going to become managers when you are moving brand new people up. It's unclassy and very unprofessional. Also, look at your resturanter stores better, because we cut a lot of corners to make sure we "passed" every inspection.



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