Chipotle Reviews

Updated July 26, 2015
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3.0
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Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
156 Ratings

Pros
  • All the free food you want on your 15 minute break (in 120 reviews)

  • free meal when you work at 50% when you're not working (in 98 reviews)

Cons
  • Not paid enough for the amount of work expected to be done (in 17 reviews)

  • Fast paced environment (for those who don't like that) (in 28 reviews)

More Pros and Cons

336 Employee Reviews

Sort: Popular Rating Date
  1. TOS - Medford Ma / Harvard Sq Cambridge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Take Out/Catering Specialist in Medford, MA
    Former Employee - Take Out/Catering Specialist in Medford, MA

    I worked at Chipotle full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I loved the job very much. Always learning something new, on your feet moving around, free food is a plus, new people (some friendly some arent), get to joke around a bit, be yourself, very accepting place.

    Cons

    However, managment was full of lies. Always saying they are going to promote you and never do. Take advantage of you : worked plenty of double shifts ( 17 hours in total sometimes back 2 back ) They jump to conclusions all the time, and screw you over in the end. I lost my home at one point and i asked for a transfer to a fl chipotle since thats where I had to go stay with a relative and they terminated me for abandonment instead of giving me my transfer. If they never did this I wouldve been with the company still

    Advice to Management

    Get your act together. Dont screw over your best employees. More communication is needed. More praise for good and hard work is needed.


  2. Only for the $$$

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay Easy fun job

    Cons

    Terrible managers, some way to young Horrible hours

    Advice to Management

    Be more consistent and considerate


  3. Had a full time position with part time hours...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Take Out Specialist in Liberty, MO
    Former Employee - Take Out Specialist in Liberty, MO

    I worked at Chipotle full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Coworkers were fun to work with. Getting free food was nice.

    Cons

    Managers had a lack of communication. Once I got my full time position they barely gave me 20 hours sometimes not even 10 hours, I was promised 45 hours every week. The drive to work was very annoying

    Advice to Management

    If you hire someone into a full time position you should probably give them the full time hours you promised.


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  5. Ugh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier and Crew Member
    Current Employee - Cashier and Crew Member

    I have been working at Chipotle full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They offer tuition reimbursement up to $5000 a year which is nice. There is a lot of potentional for growth within the company.

    Cons

    While there are many upsides it's just not worth it. It's an insanely stressful environment and quite frankly the base pay needs to be higher. Managers are not as flexible with the crew as they should be.

    Advice to Management

    Understand that your crew are people too and that they are not perfect. Try to work with them instead of intimidating them over everything. You shouldn't threaten jobs because someone needed a day off.


  6. Slowly falls off over a certain amount of time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in New York, NY
    Former Employee - Crew Member in New York, NY

    I worked at Chipotle full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great friendly coworkers, you really need great team communication to get through the busy shifts; for you are piled with a load of work. Great benefits as well, free meals and 50% off the second.

    Cons

    Really depends on a well run management team. Yes you guys are working your roles, but if you have a lazy and bad management team, then your time working there feels dragged and extremely uncomfortable.

    Advice to Management

    Stop favoring certain people over others, really felt like there was no equality while i was working there.


  7. Good company but hard work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, VA
    Former Employee - Anonymous Employee in Springfield, VA

    I worked at Chipotle

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They really just use real, healthy ingredients. The management is really friendly, nice and helpful

    Cons

    It's a lot of work, you have to know how to do prep, line and grill. You have to finish the prep on time and work really fast. Payment 9.25 per hour if you have experience in kitchen


  8. Crew

    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle part-time (Less than a year)

    Pros

    Nice friendly people and have a good environment

    Cons

    It working at a face pace and u get a lot of customers that come upset from waiting long


  9. Hard work, learned a lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Minneapolis, MN
    Former Employee - Crew Member in Minneapolis, MN

    I worked at Chipotle part-time (More than a year)

    Pros

    - stuck to culture, vision, and mission - driven leaders, encouraged leadership and development constantly - free meals with every shift, no matter how long the shift - teaches you how to manage and succeed in a fast-paced work environment - entrusted with real responsibility and held accountable - accountability is strongly valued - strong possibility for upward mobility if you choose to go that route - pay is higher than minimum wage

    Cons

    - although higher than minimum wage, definitely not paid for what the work is worth, at all levels (Kitchen managers through GM) - long shifts - unreliable co-workers, high turnover, especially in college areas - very fast-paced, can be very stressful to meet store goals

    Advice to Management

    Look into composting wherever possible because the amount of food waste, whether it's edible or not, is huge. Please try to compost!! Also, look in to paying your employees higher wages for the amount of work it takes to run your stores. I think the turnover rate would definitely go down for some stores.


  10. Service manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Eden Prairie, MN
    Current Employee - Service Manager in Eden Prairie, MN

    I have been working at Chipotle full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good people, rewarding sense of accomplishment, lots of life lessons learned. They promote from within, and the crew makes a lot of decisions. The cultural aspect is a really good tool when it works.

    Cons

    Ridiculous expectations and stress, hard to find hard workers. High turnover rate. Majority of area managers are not hired from within. Impersonal corporate expectations in discouraging circumstances.

    Advice to Management

    Keep your chin up you're great people doing what you can in crazy circumstances. Stay positive.


  11. Helpful (1)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Leader in Columbus, OH
    Current Employee - Field Leader in Columbus, OH

    I have been working at Chipotle full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Company, Move Up Quickly, Great Benifits

    Cons

    *Inconstant policies (Depending on who you are and your position you can get away with a lot more than others; Smoking pot, drinking, sleeping with staff, ect) *Leadership from your leaders don't reflect leadership of your company. I am lead through fear and intimidation and everyone of my peers feels the same way but is in fear to say anything or they will get fired. (This could be a great and I mean GREAT company if this was fixed)

    Advice to Management

    Sit down with your field leaders 1 on 1 not in some survey they doesn't make them feel cared about. Sit down and ask them 1 on 1 with out their TD or ETD knowing so they don't "prep them" for it like they do the surveys.



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