Choice Hotels
2.9 of 5 124 reviews
www.choicehotels.com Silver Spring, MD 1000 to 5000 Employees

Choice Hotels Reviews in Phoenix, AZ

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2.6 11 reviews

                             

33% Approve of the CEO

Choice Hotels President, CEO, and Director Stephen P. Joyce

Stephen P. Joyce

(9 ratings)

33% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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  • Disapproves of CEO

3 people found this helpful  

Not enough focus on hotel needs rather corporate desire. HR and management need training.

Director (Former Employee)
Phoenix, AZ

I worked at Choice Hotels full-time for more than 5 years

ProsGenerally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

ConsLacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

Advice to Senior ManagementManagement tends to over promise and under deliver. Seek more thorough understanding from employees who have left the company. Compassion for those working through problems with less emphasis on what you don't know vs. learning what you should know. Leaving Choice was a difficult and frustrating experience with no follow up whatsoever. A loss for Choice.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Some Good Points and Some Bad Points!

Director (Former Employee)
Phoenix, AZ

I worked at Choice Hotels full-time for more than 10 years

ProsGreat Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

ConsSr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.

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  • Work/Life Balance
         
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  • No Opinion of CEO

1 person found this helpful  

Great people but not a satisfying job.

Programmer Analyst (Former Employee)
Phoenix, AZ

I worked at Choice Hotels

ProsNice people and friendly atmosphere.

ConsNo place for job growth by either training or mentoring

Advice to Senior ManagementGive the employees the training needed to do there job and you will get a better product.
Do not promote someone just because they have been there a long time. If they would not pass an interview as an unknown, then they should not be given the position.

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