Choice Hotels Reviews

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3.0
Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
2 Ratings

Pros
  • Very friendly culture and great work life balance (in 10 reviews)

  • Great experience and work environment (in 10 reviews)

Cons
  • No benefits or retirement at least for house keeping (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Pros and Cons

3 Employee Reviews

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  1. Helpful (5)

    Not enough focus on hotel needs rather corporate desire. HR and management need training.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Phoenix, AZ
    Former Employee - Director in Phoenix, AZ

    I worked at Choice Hotels full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

    Cons

    Lacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

    Advice to Management

    Management tends to over promise and under deliver. Seek more thorough understanding from employees who have left the company. Compassion for those working through problems with less emphasis on what you don't know vs. learning what you should know. Leaving Choice was a difficult and frustrating experience with no follow up whatsoever. A loss for Choice.


  2. Helpful (2)

    Some Good Points and Some Bad Points!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Phoenix, AZ
    Former Employee - Director in Phoenix, AZ

    I worked at Choice Hotels full-time (More than 10 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

    Cons

    Sr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.


  3. Helpful (1)

    Great people but not a satisfying job.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Phoenix, AZ
    Former Employee - Programmer Analyst in Phoenix, AZ

    I worked at Choice Hotels

    No opinion of CEO
    No opinion of CEO

    Pros

    Nice people and friendly atmosphere.

    Cons

    No place for job growth by either training or mentoring

    Advice to Management

    Give the employees the training needed to do there job and you will get a better product.
    Do not promote someone just because they have been there a long time. If they would not pass an interview as an unknown, then they should not be given the position.



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