Choice Hotels

  www.choicehotels.com
  www.choicehotels.com
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Choice Hotels Reviews in Phoenix, AZ

148 Reviews
3.4
148 Reviews
Rating Trends

Recommend to a friend
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Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
63 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 6 reviews)

  • Great experience and work environment (in 9 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc (in 3 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Not enough focus on hotel needs rather corporate desire. HR and management need training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Phoenix, AZ
    Former Employee - Director in Phoenix, AZ

    I worked at Choice Hotels full-time for more than 5 years

    Pros

    Generally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

    Cons

    Lacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

    Advice to ManagementAdvice

    Management tends to over promise and under deliver. Seek more thorough understanding from employees who have left the company. Compassion for those working through problems with less emphasis on what you don't know vs. learning what you should know. Leaving Choice was a difficult and frustrating experience with no follow up whatsoever. A loss for Choice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Some Good Points and Some Bad Points!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Phoenix, AZ
    Former Employee - Director in Phoenix, AZ

    I worked at Choice Hotels full-time for more than 10 years

    Pros

    Great Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

    Cons

    Sr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.

    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great people but not a satisfying job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Programmer Analyst  in  Phoenix, AZ
    Former Employee - Programmer Analyst in Phoenix, AZ

    I worked at Choice Hotels

    Pros

    Nice people and friendly atmosphere.

    Cons

    No place for job growth by either training or mentoring

    Advice to ManagementAdvice

    Give the employees the training needed to do there job and you will get a better product.
    Do not promote someone just because they have been there a long time. If they would not pass an interview as an unknown, then they should not be given the position.

    No opinion of CEO

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