Choice Hotels

  www.choicehotels.com
  www.choicehotels.com

Choice Hotels Reviews

Updated December 17, 2014
Updated December 17, 2014
164 Reviews
3.4
164 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
69 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 10 reviews)

  • Great experience and work environment (in 10 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Highlights

45 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels

    Pros

    Their are some great people that work here.

    Cons

    They company is constantly changing direction and letting go of even better people.

    Positive Outlook
    Approves of CEO
  2.  

    Not a great experience. Liked my actual job, but the working environment was unstable at best for most of the employees.

    Former Employee - Director of Sales in Radford, VA
    Former Employee - Director of Sales in Radford, VA

    I worked at Choice Hotels full-time (less than an year)

    Pros

    I learned a lot about sales, marketing, contracts, etc and built a lot of relationships. It was fun being a part of the community I worked in, to build B2B relationships. Unfortunately, this hotel was a bit hard to "market"

    Cons

    This is a nice hotel chain, but most are independently owned. The owner of the location I worked in was a very poor example of a business owner - she had absolutely no care for her employees. Although I had considered a career in hospitality, this experience turned me completely against that possibility.

    Advice to ManagementAdvice

    Care about your employees more, care about the relationships you've asked us to build with the guests, and care about your reputation in the community.

    Doesn't Recommend
  3.  

    Management sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Hummelstown, PA
    Former Employee - Guest Service Agent in Hummelstown, PA

    I worked at Choice Hotels part-time (less than an year)

    Pros

    I really enjoyed my specific role as the guest service agent. I liked my Co workers and the job itself.

    Cons

    Management is awful. My direct supervisor was in the middle of a divorce while seeing another employee. This made working with them very awkward.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Very good for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Choice Hotels

    Pros

    flexible schedule and people are mostly friendly.

    Cons

    Too political. The goog ole boy network is part if culture

    Advice to ManagementAdvice

    Middle management is overly protected

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Wichita Falls, TX
    Current Employee - Front Desk Agent in Wichita Falls, TX

    I have been working at Choice Hotels part-time (less than an year)

    Pros

    Great experience and work environment.

    Cons

    No Benefits and the pay isnt that great

  7.  

    Customer service is very professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Porter in Green Bay, WI
    Former Employee - Porter in Green Bay, WI

    I worked at Choice Hotels full-time (more than 8 years)

    Pros

    The great co-workers that I worked with over 8 years. The management was very easy to work with. Working the holidays with customers that would return every year.

    Cons

    The organization sometimes was not very well done. Not getting a any benefits or raises for over two years. Working with the new chef was tough because he was not very receptive to ideas.

    Advice to ManagementAdvice

    Get better involved with kitchen staff.

    Doesn't Recommend
    Negative Outlook
  8.  

    Front Desk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Choice Hotels

    Pros

    Meeting new people from all over the world

    Cons

    Hecitc and lots of work involved

  9.  

    Too much red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst

    I worked at Choice Hotels full-time

    Pros

    Great people. Great location. Agile environment.

    Cons

    Takes up to a month to get a simple access to a system.

    No opinion of CEO
  10. 1 person found this helpful  

    Get What You Can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Rockville, MD
    Former Employee - Director in Rockville, MD

    I worked at Choice Hotels full-time

    Pros

    Not high stress. Opportunities can be there for those that seek them out and play the game.

    Cons

    Like high school some days. People who get ahead often do so via favoritism. Not a lot of talent across many areas, but that does allow some to hide and take home a check if they want.

    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great experience, but board members do not care for its branches or lower employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk
    Former Employee - Front Desk Clerk

    I worked at Choice Hotels full-time (more than 3 years)

    Pros

    You get to work for an individually owned property, therefore making it a personal experience. (This can be a good or bad thing). For me it was very enjoyable.

    Cons

    Choice Hotels itself does not seem to care about the overall wellbeing of its employees, but instead only for the money they do or do not bring in. There does not appear to be any loyalty within the company.

    Advice to ManagementAdvice

    Care more for the individuals that work for you and give your company the good name it has, instead of thinking of everyone as a dollar sign. (There appears to be no loyalty).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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