Choice Hotels

  www.choicehotels.com
  www.choicehotels.com
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Choice Hotels Reviews

Updated August 24, 2014
Updated August 24, 2014
145 Reviews
3.4
145 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
61 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 6 reviews)

  • Great experience and work environment (in 9 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc (in 3 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Very good for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Choice Hotels

    Pros

    flexible schedule and people are mostly friendly.

    Cons

    Too political. The goog ole boy network is part if culture

    Advice to ManagementAdvice

    Middle management is overly protected

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Wichita Falls, TX
    Current Employee - Front Desk Agent in Wichita Falls, TX

    I have been working at Choice Hotels part-time for less than a year

    Pros

    Great experience and work environment.

    Cons

    No Benefits and the pay isnt that great

  3.  

    Customer service is very professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Porter  in  Green Bay, WI
    Former Employee - Porter in Green Bay, WI

    I worked at Choice Hotels full-time for more than 8 years

    Pros

    The great co-workers that I worked with over 8 years. The management was very easy to work with. Working the holidays with customers that would return every year.

    Cons

    The organization sometimes was not very well done. Not getting a any benefits or raises for over two years. Working with the new chef was tough because he was not very receptive to ideas.

    Advice to ManagementAdvice

    Get better involved with kitchen staff.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Front Desk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Choice Hotels

    Pros

    Meeting new people from all over the world

    Cons

    Hecitc and lots of work involved

  6.  

    Too much red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst

    I worked at Choice Hotels full-time

    Pros

    Great people. Great location. Agile environment.

    Cons

    Takes up to a month to get a simple access to a system.

    No opinion of CEO
  7. 1 person found this helpful  

    Get What You Can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Rockville, MD
    Former Employee - Director in Rockville, MD

    I worked at Choice Hotels full-time

    Pros

    Not high stress. Opportunities can be there for those that seek them out and play the game.

    Cons

    Like high school some days. People who get ahead often do so via favoritism. Not a lot of talent across many areas, but that does allow some to hide and take home a check if they want.

    Neutral Outlook
    No opinion of CEO
  8.  

    Great experience, but board members do not care for its branches or lower employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk
    Former Employee - Front Desk Clerk

    I worked at Choice Hotels full-time for more than 3 years

    Pros

    You get to work for an individually owned property, therefore making it a personal experience. (This can be a good or bad thing). For me it was very enjoyable.

    Cons

    Choice Hotels itself does not seem to care about the overall wellbeing of its employees, but instead only for the money they do or do not bring in. There does not appear to be any loyalty within the company.

    Advice to ManagementAdvice

    Care more for the individuals that work for you and give your company the good name it has, instead of thinking of everyone as a dollar sign. (There appears to be no loyalty).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Guest service agent at sleep inn

    Current Employee - Guest Service Agent  in  Jamaica, NY
    Current Employee - Guest Service Agent in Jamaica, NY

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Love my coworkers nice enviorment

    Cons

    ofcource we get difficult guest and the turn over here is horrid

  10. 1 person found this helpful  

    Everything was great till they outsourced us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Choice Hotels full-time for more than 10 years

    Pros

    Awesome company that seems to care about their employees. Great promotion opportunities, because they are constantly making organizational changes. Good benefits.

    Cons

    I worry about the future of the business. They have outsourced a majority of their call center operations. I don't know what the future holds for those who still work there.

    Advice to ManagementAdvice

    Try to repay the loyalty that your employees have given you. Employees with 20+ years experience with company were washed away with no attempt to try to find an alternate position for them within the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    If you like flexibility and enjoy a meeting a variety of people than this is a great job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Clerk  in  Lafayette, IN
    Current Employee - Front Desk Clerk in Lafayette, IN

    I have been working at Choice Hotels full-time for less than a year

    Pros

    I love how flexible my schedule is. My boss is pretty awesome!!

    Cons

    Rude guests. Only paid twice a month.

    Recommends
    Positive Outlook

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