Chubb Corp

  www.chubb.com
  www.chubb.com

Chubb Corp Reviews

Updated July 28, 2014
Updated July 28, 2014
173 Reviews
3.7
173 Reviews
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Chubb Corp Chairman, President, and CEO John D. Finnegan
John D. Finnegan
92 Ratings

Review Highlights

Pros
  • The work life balance is very good and the compensation package is quite good (in 25 reviews)

  • Good Benefits including health insurance , Decent Bonus (in 18 reviews)


Cons
  • Few opportunities for advancement unless you are in the "inner circle (in 8 reviews)

  • Company promotes work life balance, but doesn't seem to readily give it (in 7 reviews)

More Highlights

20 Employee Reviews Back to all reviews

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  1.  

    Zero interest in employee development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Analyst in Whitehouse Station, NJ
    Former Employee - Technical Analyst in Whitehouse Station, NJ

    I worked at Chubb Corp full-time (more than 3 years)

    Pros

    the people you interact with on a daily basis.

    Cons

    vp's only interested in looking good. won't pay for technical training so when people are outsourced, the lack of training hurts when job-seeking.

    Advice to ManagementAdvice

    don't treat employees like idiots; outsourcing is done to improve bottom line. Don't tell folks that money isn't the reason. They're not stupid.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Worst place ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter I in New York, NY
    Former Employee - Senior Underwriter I in New York, NY

    I worked at Chubb Corp full-time (more than an year)

    Pros

    Good Compensation and benefits. Underwriting Assistants actually do their jobs which is very helpful.

    Cons

    Management and Underwriting Model (PI)

    Advice to ManagementAdvice

    Get rid of of the pricing index.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Restance is futile. You will be assimilated - or outsourced

    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Chubb Corp full-time (more than 5 years)

    Pros

    401K match and old fashioned pension plan.

    Cons

    Impossible to avoid the Borg

    Advice to ManagementAdvice

    Don't underestimate human beings.

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  5. 2 people found this helpful  

    Employed there 23 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Chubb Corp full-time (more than 10 years)

    Pros

    The benefits are great, but you don't take a job only for the benefits. They're good on work/life balance and medical insurance, OK on the rest.

    Cons

    Prior to 2002 there always was a Chubb family member involved in the company and employees were respected and supported. They brought in a finance guy to run the company and ever since it's been numbers, numbers, numbers. Keeping the stock price up is paramount and employees are treated as second-class. Chubb used to be different than all the other insurance companies (ask anyone who has been in the business more than ten years) but now they are like all the others;

    Advice to ManagementAdvice

    Take better care of your employees and their professional development and they will take care of the rest.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Large Insurance Corporation that is interested in making immediate profit by outsourcing its key development divisions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer CPI-IT in Whitehouse Station, NJ
    Former Employee - Programmer CPI-IT in Whitehouse Station, NJ

    I worked at Chubb Corp full-time (more than 10 years)

    Pros

    Great learning experience, wonderful technical experience. good co-workers.

    Cons

    Long hours, little recognition, no room for advancement, middle management demonstrated that great programmers do not always make great managers. Managers need to be unbiased, and have excellent communication and people skills, CEO's mandate for a flat budget year to year kept salaries from increasing. Even though the company experienced record-setting profits several years in a row.

    Advice to ManagementAdvice

    2 Part advice - 1) Talk to your employees, hear their ambitions and interests, and give them opportunities to grow and groom for advancement. Stop promoting people simply because they excel in their current position. Great programmers DO NOT always make great managers. 2) Outsourcing your IT divisions is a temporary financial solution. History has shown that it eventually causes companies to fall far behind the competition, and the current CEO will be long gone by the time the effects are felt.

    Doesn't Recommend
    Negative Outlook
  7. 4 people found this helpful  

    It used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chubb Corp full-time (more than 10 years)

    Pros

    The company itself has a great reputation with it's customers. Good benefits.

    Cons

    Management no longer seems to care about it's staff. At one time you can tell the company really valued it's employees and it treated them as such. now it seems it doesn't really care about the emloyees at all. Lots of positions outsourced because it's cheaper (although the quality is much worse). Staff is not appreciated at all.

    This is why although I'm a current employee I am looking for other opportunities.

    Advice to ManagementAdvice

    Realize your staff is the face of your company. If you want them to represent your company well treat them decently and let them know they are valued.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Apartheid managing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chubb Corp

    Pros

    Facility was adequately heated. ;)

    Cons

    Technically hired as a contract legal bill reviewer by a temp agency, which is a slick way for Chubb to avoid employment laws and to sub-contract out management of temps. Chubb uses more than one agency to find temporary workers for its legal cost management unit. The goal is to bilk attorneys who are hired to defend/represent Chubb insureds when they are sued. So they train temps in how to reduce the amounts paid to the attorneys, and meanwhile, treat the temps as expendable. A very strange environment. Also in the building, are claim adjusters and their support and managers - who are paid great salaries if they started before the banking crisis in 2008, great benefits, and live as higher class workers. TWO different systems in place. One being the old way; the other being the new. I realize they have to deliver returns to their shareholders (and upper management), but it felt like slave labor.

    Advice to ManagementAdvice

    What goes around comes around. Eventually, the people and businesses that literally entrust you to defend them will find out that you are being so tight with their attorneys that it amounts to managing the entire litigation (taking that right away even when policy-holders have paid to make their own decisions). You will lose market share. Honesty counts, and taking such advantage of the market that you have old staff who are treated well, and more recent staff who are temps working at your mercy should be punishable if not here on earth, than somewhere else.

    Doesn't Recommend
  9. 2 people found this helpful  

    It's okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at Chubb Corp

    Pros

    The company is very good at work life balance.

    Cons

    Low pay and no room for growth. Not to mention the systems are very old and it's hard to get work done.

    Advice to ManagementAdvice

    Listen more to employees, and upgrade systems.

    No opinion of CEO
  10. 1 person found this helpful  

    Treat the job as Claims U and move on once you get what you need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Adjuster in Simsbury, CT
    Former Employee - Claims Adjuster in Simsbury, CT

    I worked at Chubb Corp

    Pros

    The people that work here are great and there was a sense of teamwork. The health benefits were good and the FLEX time was great. You will learn a lot of information as there was constant training. There was a sense of independence as long as you got your work done.

    Cons

    Extremely High volume of work and unobtainable goals. This is a claims field so expect no praise and only criticism. This is how you will learn quickly. You will never meet expectations and every error you make is focused on (as in any claims field) . Very low pay and no opportunities for advancement. Since it is a small office it is very political (its masked as competitive) environment and you are not paid for performance. This was a high turn over high volume high stress entry level position. Treat this position as if you are a student in school. Learn everything you can and keep all materials. This is not an area where you will advance - this is an area to learn as much as possible. You will be able to bring this knowledge to a new company where you will be looked upon as an asset and paid for your performance.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Do More With Less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Warren, NJ
    Current Employee - Business Analyst in Warren, NJ

    I have been working at Chubb Corp

    Pros

    Great peers across the various disc
    Flex time (hours, work from home)
    Financial solid
    Proud to be part of company that focuses on core competency of Underwriting to make Profit and provides great claims customer service
    Formal mentoring programs avail

    Cons

    Layoffs - job uncertainty, work continues to increase without regards to less hands to do the job
    Politics, politics, politics!
    Lots of red tape to move initiatives forward
    Not many managers demonstrate good leadership
    Benefits are expensive and full coverage not available (only up to 90%)
    Very poor communication down the staff levels - transparency is rare
    Diversity is mostly about topics that get awards, diversity of thought is not typically appreciated
    Training Opps - haphazard, low budgets (not sure what dept / division has this: http://www.chubb.com/careers/chubb1661.html)

    Advice to ManagementAdvice

    Kudos on getting Chubb to a strong financial place. Now it is time to take a few steps back and realize that there's a cost to keeping talent and that is investment in the HUMAN resources that make the company run. Institute a culture where expenses can be managed while at the same time treating people like people - not machines.

    No opinion of CEO

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