Chubb Corp
3.3 of 5 152 reviews
www.chubb.com Warren, NJ 5000+ Employees

Chubb Corp Reviews

Updated Apr 21, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.3 152 reviews

                             

77% Approve of the CEO

Chubb Corp Chairman, President, and CEO John D. Finnegan

John D. Finnegan

(82 ratings)

69% of employees recommend this company to a friend
19 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Worst place ever.

    Senior Underwriter I (Former Employee)
    New York, NY

    ProsGood Compensation and benefits. Underwriting Assistants actually do their jobs which is very helpful.

    ConsManagement and Underwriting Model (PI)

    Advice to Senior ManagementGet rid of of the pricing index.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Restance is futile. You will be assimilated - or outsourced

    Anonymous Employee (Former Employee)
    New York, NY

    Pros401K match and old fashioned pension plan.

    ConsImpossible to avoid the Borg

    Advice to Senior ManagementDon't underestimate human beings.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Employed there 23 years

    Claims Adjuster (Former Employee)

    ProsThe benefits are great, but you don't take a job only for the benefits. They're good on work/life balance and medical insurance, OK on the rest.

    ConsPrior to 2002 there always was a Chubb family member involved in the company and employees were respected and supported. They brought in a finance guy to run the company and ever since it's been numbers, numbers, numbers. Keeping the stock price up is paramount and employees are treated as second-class. Chubb used to be different than all the other insurance companies (ask anyone who has been in the business more than ten years) but now they are like all the others;

    Advice to Senior ManagementTake better care of your employees and their professional development and they will take care of the rest.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    2 people found this helpful  

    Large Insurance Corporation that is interested in making immediate profit by outsourcing its key development divisions.

    Programmer CPI-IT (Former Employee)
    Whitehouse Station, NJ

    ProsGreat learning experience, wonderful technical experience. good co-workers.

    ConsLong hours, little recognition, no room for advancement, middle management demonstrated that great programmers do not always make great managers. Managers need to be unbiased, and have excellent communication and people skills, CEO's mandate for a flat budget year to year kept salaries from increasing. Even though the company experienced record-setting profits several years in a row.

    Advice to Senior Management2 Part advice - 1) Talk to your employees, hear their ambitions and interests, and give them opportunities to grow and groom for advancement. Stop promoting people simply because they excel in their current position. Great programmers DO NOT always make great managers. 2) Outsourcing your IT divisions is a temporary financial solution. History has shown that it eventually causes companies to fall far behind the competition, and the current CEO will be long gone by the time the effects are felt.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    4 people found this helpful  

    It used to be a great place to work

    Anonymous Employee (Current Employee)

    ProsThe company itself has a great reputation with it's customers. Good benefits.

    ConsManagement no longer seems to care about it's staff. At one time you can tell the company really valued it's employees and it treated them as such. now it seems it doesn't really care about the emloyees at all. Lots of positions outsourced because it's cheaper (although the quality is much worse). Staff is not appreciated at all.

    This is why although I'm a current employee I am looking for other opportunities.

    Advice to Senior ManagementRealize your staff is the face of your company. If you want them to represent your company well treat them decently and let them know they are valued.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Apartheid managing

    Anonymous Employee (Current Employee)

    ProsFacility was adequately heated. ;)

    ConsTechnically hired as a contract legal bill reviewer by a temp agency, which is a slick way for Chubb to avoid employment laws and to sub-contract out management of temps. Chubb uses more than one agency to find temporary workers for its legal cost management unit. The goal is to bilk attorneys who are hired to defend/represent Chubb insureds when they are sued. So they train temps in how to reduce the amounts paid to the attorneys, and meanwhile, treat the temps as expendable. A very strange environment. Also in the building, are claim adjusters and their support and managers - who are paid great salaries if they started before the banking crisis in 2008, great benefits, and live as higher class workers. TWO different systems in place. One being the old way; the other being the new. I realize they have to deliver returns to their shareholders (and upper management), but it felt like slave labor.

    Advice to Senior ManagementWhat goes around comes around. Eventually, the people and businesses that literally entrust you to defend them will find out that you are being so tight with their attorneys that it amounts to managing the entire litigation (taking that right away even when policy-holders have paid to make their own decisions). You will lose market share. Honesty counts, and taking such advantage of the market that you have old staff who are treated well, and more recent staff who are temps working at your mercy should be punishable if not here on earth, than somewhere else.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    It's okay.

    Customer Service Representative (Current Employee)
    Dallas, TX

    ProsThe company is very good at work life balance.

    ConsLow pay and no room for growth. Not to mention the systems are very old and it's hard to get work done.

    Advice to Senior ManagementListen more to employees, and upgrade systems.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Treat the job as Claims U and move on once you get what you need.

    Claims Adjuster (Former Employee)
    Simsbury, CT

    ProsThe people that work here are great and there was a sense of teamwork. The health benefits were good and the FLEX time was great. You will learn a lot of information as there was constant training. There was a sense of independence as long as you got your work done.

    ConsExtremely High volume of work and unobtainable goals. This is a claims field so expect no praise and only criticism. This is how you will learn quickly. You will never meet expectations and every error you make is focused on (as in any claims field) . Very low pay and no opportunities for advancement. Since it is a small office it is very political (its masked as competitive) environment and you are not paid for performance. This was a high turn over high volume high stress entry level position. Treat this position as if you are a student in school. Learn everything you can and keep all materials. This is not an area where you will advance - this is an area to learn as much as possible. You will be able to bring this knowledge to a new company where you will be looked upon as an asset and paid for your performance.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Do More With Less

    Business Analyst (Current Employee)
    Warren, NJ

    ProsGreat peers across the various disc
    Flex time (hours, work from home)
    Financial solid
    Proud to be part of company that focuses on core competency of Underwriting to make Profit and provides great claims customer service
    Formal mentoring programs avail

    ConsLayoffs - job uncertainty, work continues to increase without regards to less hands to do the job
    Politics, politics, politics!
    Lots of red tape to move initiatives forward
    Not many managers demonstrate good leadership
    Benefits are expensive and full coverage not available (only up to 90%)
    Very poor communication down the staff levels - transparency is rare
    Diversity is mostly about topics that get awards, diversity of thought is not typically appreciated
    Training Opps - haphazard, low budgets (not sure what dept / division has this: http://www.chubb.com/careers/chubb1661.html)

    Advice to Senior ManagementKudos on getting Chubb to a strong financial place. Now it is time to take a few steps back and realize that there's a cost to keeping talent and that is investment in the HUMAN resources that make the company run. Institute a culture where expenses can be managed while at the same time treating people like people - not machines.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    review

    Project Manager (Former Employee)
    Warren, NJ

    Prosgood pay and good benefits

    Conssenior mgt out of touch

    Advice to Senior Managementask more questions of people and listen to the answers. this will help with expense reduction more than the current approach

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Chubb Corp? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Chubb Corp reviews and ratings — including employee satisfaction and approval rating for Chubb Corp CEO John D. Finnegan. All 19 reviews posted anonymously by Chubb Corp employees.