Ciena Reviews

Updated September 12, 2014
Updated September 12, 2014
137 Reviews
3.4
137 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
79 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 19 reviews)

  • Flexible work schedule and good work environment (in 12 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 6 reviews)

More Highlights

88 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Industry Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support  in  Hanover, MD
    Current Employee - Tech Support in Hanover, MD

    I have been working at Ciena full-time for more than a year

    Pros

    Good people, good benefits. Chances to learn new technologies

    Cons

    Career direction seems to be an after thought

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Mediocre pay and very limited advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA

    I have been working at Ciena full-time for more than a year

    Pros

    Great team culture, flexible hours.

    Cons

    Mediocre or average pay perks and benefits,
    Not much exciting work,
    Low motivation levels

    Advice to ManagementAdvice

    Management tries to show off that they are doing a lot for career development of the employees, but in reality nothing much has been done on this front. If you keep doing what you are doing you might lose some valuable resources.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    A change in attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ciena full-time for more than 5 years

    Pros

    Good technology and strong revenues.

    Cons

    The open door policy from the past is closed. No career path. Plenty of politics for everyone. Management is getting rich. Zero work-life balance.

    Advice to ManagementAdvice

    Why don't you being back the team spirit? Make Ciena a place that people want to work.

    No opinion of CEO
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  5.  

    Enlightening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Hanover, MD
    Current Employee - Senior Analyst in Hanover, MD

    I have been working at Ciena full-time for more than 3 years

    Pros

    With a minute exception, the leadership team is solid and focussed. If you are in need of support, you can find the right person(s) or get pointed in the right direction. The company is supportive of growth and individual development towards a career goal.

    Cons

    Too many "rocks" that slows the company's growth.

    Advice to ManagementAdvice

    Be leaders and not bosses

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Opportunity for a Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accounting and Finance  in  Baltimore, MD
    Current Employee - Accounting and Finance in Baltimore, MD

    I have been working at Ciena full-time for more than 5 years

    Pros

    Salaries are good, bonuses are getting there, time-off

    Cons

    HR is horrible, do not expect support or career advise from this group. Procedures are put into place without training to those will be required to carry out.

    Advice to ManagementAdvice

    Do not preach party-line to the masses who know better, provide training opportunities for All employees. The company does not run on the backs of engineers and sales alone.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Major part of the quality work is Off-shored,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst  in  Hanover, MD
    Current Employee - IT Analyst in Hanover, MD

    I have been working at Ciena full-time for more than 3 years

    Pros

    Flexibility. International Presence. Company seems to be growing

    Cons

    Ciena is not a place that will enhance your technical skills. Its a place to do some legacy ownership, and light work. The technical teams are Disorganized, disconnected. This mainly happens because most of the quality work is off-shored, with major control given to off shore teams. The vibes hence is on buying specialized skills from outside rather than build technical expertise, within, but in reality these specialized skills have little experience, and quite little tendency to share the work, or transfer knowledge to those internal to team. Less transparency and reliability witnessed on the culture of the company.

    Advice to ManagementAdvice

    Building internal skills always helps long run. But if outsourcing is the path chosen by company, it maybe a better idea to hire internship managers who can manage this team. Technical people would obviously expect an enhancement of their technical skills, and its only fair hence not to hire them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent work environment, great products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineerenior Account Director  in  Dallas, TX
    Current Employee - Senior Software Engineerenior Account Director in Dallas, TX

    I have been working at Ciena full-time for more than 3 years

    Pros

    Strong technical team, great sales support, great earnings potentail

    Cons

    Limited promotion opportunities, good ol' boy network at corporate

    Advice to ManagementAdvice

    You have some deadwood that adds little value but earns big salaries. Housecleaning is long overdue.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Ciena is a terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Field Eng  in  San Francisco, CA
    Current Employee - Senior Field Eng in San Francisco, CA

    I have been working at Ciena full-time for more than a year

    Pros

    There is absolutely no good reason to be employed here. They treat their employees horribly and have taken nearly their entire workforce off-shore, calling themselves "a U.S. based company". Decietful liars.No bonuses to those that tow the line.

    Cons

    Selfish management, no work life balance, slave-like atmosphere. Management takes care of only themselves. I have been dragged all over the planet performing my job above expectations and I have not received a raise or bonus in two+ years of employment here. This place is absolutely horrible and I do not recommend emplyment here. I came over from Nortel Networks where employees were treated with dignity and respect. Ciena is selfless and selfish.

    Advice to ManagementAdvice

    Get over yourselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Accounting Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Linthicum, MD
    Current Employee - Anonymous Employee in Linthicum, MD

    I have been working at Ciena full-time for more than a year

    Pros

    Decent benefits, work life balance, good people to work with

    Cons

    very bureaucratic, still struggling to get back to been a profitable company after the nortel acquisition, layoffs are a common place

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good company to work for if your not back office employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Office Employee  in  Baltimore, MD
    Current Employee - Back Office Employee in Baltimore, MD

    I have been working at Ciena full-time for more than 5 years

    Pros

    Benefits, work-life balance, casual atomosphere

    Cons

    Not much thought or care for back office employees just show up and do your job 100%, high stress over staying employed.

    Advice to ManagementAdvice

    If you have any hesitation about a process or practice before it is implemented, seek input from employees who will be performing them, managers are telling you what you want to hear which will always be, yes, but they have no ready solutions when things start going awry.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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