Ciena Reviews

Updated May 29, 2015
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Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
15 Ratings

Pros
  • This allows employees to have a great work-life balance (in 21 reviews)

  • Flexible work schedule and good work environment (in 14 reviews)

Cons
  • The upper management does not know what they are doing (in 7 reviews)

  • Work/life balance could use improvement (in 3 reviews)

More Pros and Cons

20 Employee Reviews

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  1. Helpful (2)

    No growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA

    I have been working at Ciena

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    flexible hours.
    good and mature team members.
    Releases are planned appropriately.
    work-life balance is very good.

    Cons

    divide and rule culture,
    information hiding culture so that non-technical management can show they power.
    low or average pay perks and benefits,
    Not much exciting work,
    Low motivation levels
    All 401k management candidates.

    Advice to Management

    Management tries to show off that they are doing a lot for career development
    of the employees, but in reality nothing much has been done on this front.


  2. Company is no longer growing..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent culture but is eroding due to decline in the marketplace

    Cons

    Poor collaboration and little trust of management

    Advice to Management

    Figure out how to grow the company


  3. Helpful (2)

    Micro managed and no room for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Management Co-op in San Jose, CA
    Current Employee - Network Management Co-op in San Jose, CA

    I have been working at Ciena full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance.

    Cons

    Company does not promote from within. Does not try to develop and motivate employees. Moral is low. Compensation is low. Micro managed by management.

    Advice to Management

    Promote from within. This motivates employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Meh.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in San Jose, CA
    Former Employee - Lead Software Engineer in San Jose, CA

    I worked at Ciena full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company survives on the strength of its optical business, significantly arising from the recent acquisition of pieces of Nortel. It is significantly an Southern, East Coast company (top down management run by marketing), with particularly close relations with ATT.

    Cons

    Initiatives outside the main business have principally been a failure. Specifically, efforts to extend the carrier ethernet business from mobile base stations into backhaul has resulted in 4 consecutive failed platforms. The recent foray into SDN at the behest of ATT is being run like land-boom for the network management people.

    Advice to Management

    Spend the money to hire competent software architects. Building out features for marketing to parade on top of broken infrastructure is the cause of the problems, not the solution. Demanding extra hours from junior employees who are dazzled with the prospect of the responsibility is a recipe for disaster.


  6. Helpful (4)

    Hated working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD

    I worked at Ciena

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Only pro is that you had a job and the benefits were fine.

    Cons

    There was a lot of office politics, gossiping and favoritism and a lot of unprofessionalism. A couple ghetto employees too. If you didn't act ghetto and stayed to yourself or tell your entire personal life then they always thought you were up to something or hiding things. Management sucked big time. Nobody knew what they were doing just pretended to be then get on others that didn't know what they were doing either. My department was not that big and there were two employees that would actually sleep at their desk all the time. Manager didn't know very much so the manager would go to the office napper for advice and answer since she was there the longest. If you want to feel like just a worker and nothing more than its the job for you. There were no raises and the work that other departments didnt want to do that department had to do it. So we got the crap no one else wanted to do. The company didn't know how to say no to the customer so we also go stuck with doing a crap load of manual tedious repetitive bs work. I was hired hourly then a year or two into the job I guess they didnt want to pay us for the overtime that was mandatory so then made us salary. I think that is pretty fradulent and maybe illegal I don't know but I do know that I'm so glad I don't have to work there and here about the same boring no substance mediocre bs conversations anymore. Worst job ever!!!

    Advice to Management

    My only advice is to hire a manager that actually knows what they are doing and a manager that has a freaking backbone.


  7. Helpful (4)

    Will work you into the ground and then lay you off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ciena full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The other engineers you work with are great. Management I worked for were hard to work with but other departments had really food managers.

    Cons

    Management will lie to you constantly! They denied our department was getting laid-off until the very last moment.

    Advice to Management

    Ethics and integrity are sadly lacking in management.


  8. Helpful (2)

    Other than paying the bills, my time at Ciena was a complete waste.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Spokane, WA
    Current Employee - Software Test Engineer in Spokane, WA

    I have been working at Ciena full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can pay your bills.

    Cons

    Incompetent and wothless management in the PN department.
    0 chance of advancement.
    Dead end job full of promises that never pan out.
    Lack of ethics.
    Long hours with no reward.
    Outsourcing to India.
    Lies upon lies.
    If your department is over budget in Q1, expect to be fired by Q3.

    Advice to Management

    Treat your employees with respect instead of property or slaves. Take the time to plan ahead for the long term instead of quick profits. Fire both directors and replace then with people who have people skills, management skills, and basic common sense.


  9. Helpful (2)

    A change in attitude

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ciena full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good technology and strong revenues.

    Cons

    The open door policy from the past is closed. No career path. Plenty of politics for everyone. Management is getting rich. Zero work-life balance.

    Advice to Management

    Why don't you being back the team spirit? Make Ciena a place that people want to work.


  10. Helpful (3)

    Great product, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in Alpharetta, GA
    Former Employee - Senior Engineer in Alpharetta, GA

    I worked at Ciena full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Innovative product with rich feature set and high reliability.

    Cons

    Poor management. Politics not productivity determine employment status, bonus and raises. Constant demand to work weekends for show, not need.

    Advice to Management

    Evaluate performance with actual performance information.


  11. Helpful (4)

    Ciena is a terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Field Eng in San Francisco, CA
    Current Employee - Senior Field Eng in San Francisco, CA

    I have been working at Ciena full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is absolutely no good reason to be employed here. They treat their employees horribly and have taken nearly their entire workforce off-shore, calling themselves "a U.S. based company". Decietful liars.No bonuses to those that tow the line.

    Cons

    Selfish management, no work life balance, slave-like atmosphere. Management takes care of only themselves. I have been dragged all over the planet performing my job above expectations and I have not received a raise or bonus in two+ years of employment here. This place is absolutely horrible and I do not recommend emplyment here. I came over from Nortel Networks where employees were treated with dignity and respect. Ciena is selfless and selfish.

    Advice to Management

    Get over yourselves



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