Ciena
3.4 of 5 117 reviews
www.ciena.com Hanover, MD 1000 to 5000 Employees

Ciena Reviews

Updated Jan 7, 2014
All Employees Current Employees Only

3.4 117 reviews

                             

72% Approve of the CEO

Ciena President, CEO, and Director Gary B. Smith

Gary B. Smith

(68 ratings)

71% of employees recommend this company to a friend
38 Employee Reviews Back to all reviews
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  • Culture & Values
         
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  • No Opinion of CEO

 

Good company to work for if your not back office employee

Back Office Employee (Current Employee)
Baltimore, MD

I have been working at Ciena full-time for more than 5 years

ProsBenefits, work-life balance, casual atomosphere

ConsNot much thought or care for back office employees just show up and do your job 100%, high stress over staying employed.

Advice to Senior ManagementIf you have any hesitation about a process or practice before it is implemented, seek input from employees who will be performing them, managers are telling you what you want to hear which will always be, yes, but they have no ready solutions when things start going awry.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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One of the few North American based successful Telecom companies

Senior Systems Engineer (Former Employee)
Linthicum, MD

I worked at Ciena full-time for more than 8 years

ProsGood Team culture at the working levels. Good back office support by Marketing, Operations, and Professional Services teams for customer facing jobs. No layoff worries for solid contributors.

ConsNo raises for expanding experience or skill set. Can be political at the higher management levels with strong egos prevailing. common to limit or reduce commission once targets have been met. VPs and up make way too much money for the value provided but that's the norm in today's business culture.

Advice to Senior ManagementWatch out how high level management personalities and actions affect corp culture.

Yes, I would recommend this company to a friend

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2 people found this helpful  

It was decent, but I wish I could have worked on more relevant projects.

Research Intern (Former Employee)
Baltimore, MD

I worked at Ciena as an intern for less than a year

ProsCurrently working on next generation technologies. Working hours are flexible. Friendly and amicable colleagues. Medium sized company with a few sites.

ConsThe environment is somewhat lackluster. Seems very fragmented. I was working when the company was in a transition period (physically). Has not been doing well as of late.

Advice to Senior ManagementI think more involvement is necessary.

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QA Engineer

QA Engineer (Former Employee)
Atlanta, GA

I worked at Ciena full-time for more than 3 years

Prosgreat people to work with

Consnot enough work in Atlanta

Advice to Senior Managementrebuild Atlanta

Yes, I would recommend this company to a friend

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Not a bad place to work

Anonymous Employee (Current Employee)

I have been working at Ciena

ProsEasy going atmosphere, nice colleagues, good attitude

ConsEmployees are tired, little recognition of achievement

Advice to Senior ManagementPay raises to engineering employees when their section is profitable

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Ciena is a collection of mediocre acquisitions struggling for relevance in the carrier networking market.

Engineering (Current Employee)

I have been working at Ciena full-time for more than 8 years

ProsGood benefits, good people, and lots of room to explore different career avenues.

ConsCompensation is not competitive in some markets. The future is always in doubt.

Advice to Senior ManagementStop throwing good money after bad projects. Cut your losses, figure out where your greatest strengths lie and aim for the fence for once.

No, I would not recommend this company to a friend

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  • No Opinion of CEO

 

its good and bad, but not getting any better

Senior Engineer GTS (Current Employee)
Linthicum, MD

I have been working at Ciena full-time for more than 8 years

ProsThe Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

ConsBureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
Middle management are mostly Nortel and its hard to workout who took over who.
A huge change in the way customers are supported - an arrogant like it or lump it approach.
Metrics a big focus, but CSAT & ESAT pretty much ignored.

Advice to Senior ManagementCut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Lead software developer in ciena

Lead Software Engineer (Current Employee)
Linthicum, MD

I have been working at Ciena full-time for more than a year

ProsNice people to work with

ConsPlanning is not theremneed more employee comeunication

Advice to Senior ManagementEverything is base don events

Yes, I would recommend this company to a friend

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2 people found this helpful  

Changing times

Sales Director (Current Employee)
Linthicum, MD

I have been working at Ciena full-time for more than 10 years

ProsTechnology innovation; leader in Optical transport

ConsToo many ex Nortel personnel in middle management roles, stifling innovation
Terrible HR personnel and unprofessional practices

Advice to Senior ManagementSack Business Ops bean counters who are basically clueless and add no value .

No, I would not recommend this company to a friend

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Its a ok place to work

Principal Engineer (Current Employee)
Atlanta, GA

I have been working at Ciena full-time for more than 5 years

ProsFlexible working schedule and good working environment
Good work and life balance, ok compensation and benefits
There are some intelligent people

ConsManagement is the problem, too many layers of middle management
not much career opportunities, sometimes unreasonable project schedules

Advice to Senior Managementsimplify management structure

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Ciena reviews and ratings — including employee satisfaction and approval rating for Ciena CEO Gary B. Smith. All 38 reviews posted anonymously by Ciena employees.