Cigna
3.2 of 5 492 reviews
www.cigna.com Bloomfield, CT 5000+ Employees

Cigna Reviews

Updated Jun 22, 2014
All Employees Current Employees Only

3.2 492 reviews

                             

82% Approve of the CEO

Cigna President and CEO David Cordani

David Cordani

(249 ratings)

59% of employees recommend this company to a friend
143 Employee Reviews Back to all reviews
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    Fantastic CEO with the "it" factor.

    Senior Director (Former Employee)

    ProsCEO is fantastic
    ELT is better than average
    Lots of opportunity to have different experiences

    ConsPay for performance is very subjective
    Internal Politics run rampant
    Work life balance commitment is lip service
    Power is concentrated in essentially 3 people. As a result, decisions and strategies depend on their approval.

    Advice to Senior ManagementRecommit to the principles you espouse.

    Be less dependent on politics to determine promotions and strategic decisions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good pay, okay place to work

    Specialty Pharmacy Tech (Former Employee)
    Sioux Falls, SD

    ProsLots of vacation time, good hours if you work during the day, good pay

    ConsWeak management, lots of favoritism

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Don't let it consume you.

    CSA (Current Employee)

    ProsTraining
    Co-workers
    Time-off
    2 mandatory 15 minute breaks
    30 minute lunch
    Managers are great at development....

    Consbut not great at answering questions you have..
    Benefits are lackluster
    Needs to improve on efficiently serving customers. (customers want us to email things to them)
    Improve on procedures to handle different issues. This is getting better, but can definitely be improved on.

    Advice to Senior ManagementThey won't listen anyway

    Yes, I would recommend this company to a friend

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    Challenging

    Customer Service Representative (Current Employee)
    Scranton, PA

    ProsGreat opportunity to work from home

    ConsA lot of stuff to learn

    Yes, I would recommend this company to a friend

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    Screen at various places for health events!

    Biometric Screener (Former Employee)

    ProsGreat way to travel in the phlebotomy world. Staff was extremely helpful and understanding.

    ConsNo advancement and travel very far sometimes

    Advice to Senior ManagementOpen the biometric screening department back up.

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    Very Good

    Anonymous Employee (Former Employee)

    ProsGreat opportunities for growth, professional work environment and competitive compensation.

    ConsThe healthcare industry is a consolidating competitive industry; corporate growth, bonus potential and job security is currently limited.

    Advice to Senior ManagementReward top and high potential employees to keep them motivated and engaged.

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    • Culture & Values
           
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    Hectic and unrealistic expectations upon first joining the company, but opportunities are everywhere if you are patient.

    Applications Development Manager (Current Employee)
    Austin, TX

    ProsDefinite opportunities for the motivated, people savvy individual. Very fair to good compensation. Remote to full work at home privileges are really common. Overall, the company has a core of extremely talented experts.

    ConsWork life balance is touted as important but not always a true priority. Very corporate with low to mid performers not lasting very long. Still growing into a mature model in many ways.

    Advice to Senior ManagementBetter direction from a vision or high-level goal viewpoint.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Business of Caring in action

    Director IT (Former Employee)
    Philadelphia, PA

    ProsStrong culture or caring for patients & each other, good compensation & benefits package, opportunities to learn & grow. People who want to do more & step up are generally celebrated & allowed to show what they can do.

    ConsSoft strategic planning. Business direction often personality driven vs plan driven. Pockets of "indispensable" employees who harbor knowledge and don't readily share, creating risk for single points of failure.

    Advice to Senior ManagementPay attention to those who use information as a political lever. Some withhold important details from subordinates, making it difficult for them to be effective leaders.

    Yes, I would recommend this company to a friend

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    Good organization, but slow to change culture

    Anonymous Employee (Current Employee)

    ProsGood work life balance. Interesting work. Great people - smart and most are nice.

    Cons"Top down" culture. Doesn't gather ideas from the ground up. Very silo oriented - we do that, then they do this, then another does something else. Focus is more on the correct process than on the results at times. Makes the company less flexible, slower to change, more likely not to get it right the first time. Things I've heard that I am not used to hearing much in other jobs: "This is the way we do it here", "This is the way we are going to do it" and "That's not their decision to make".

    Advice to Senior ManagementEveryone at the top says the right things to encourage creativity, e.g. "make something today, even if it is a mistake". They encourage people to step out and innovate. But in the middle it's more of a "do what I say" and "I know best" frame of mind. Middle managers should groom and promote subordinates more than themselves and find their success in others' creativity and success.

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    2 people found this helpful  

    Good pay and work environment, but bureaucratic and no job security or career development

    IT Programmer/Analyst (Former Employee)
    Greenwood Village, CO

    ProsCigna is a stable company with good pay, a pleasant work environment, a great cafeteria and covered parking. If you are happy with your assignment, you will probably enjoy your work there. They have a good tuition reimbursement policy. They also have a good severance policy (see "Cons").

    ConsIt is very difficult to change jobs internally. When your job is no longer needed, you will probably be let go. They are currently in the process of outsourcing nearly all of their IT jobs. It is unclear whether Cigna is committed to maintaining anything more than a sales office in Colorado. Management is well-established, and they rarely promote from within.

    Advice to Senior ManagementUpper management conveys an upbeat, can-do, customer-focused, open-door attitude. However, at the local level, the attitude is mostly about self-preservation, any news that might be construed as negative must not be communicated up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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