Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated November 16, 2014
Updated November 16, 2014
578 Reviews
3.3
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
297 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

171 Employee Reviews Back to all reviews

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  1.  

    Collegial environment, but significant ambiguity in IT projects from inception to delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Senior Specialist in Phila, PA
    Current Employee - Applications Development Senior Specialist in Phila, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Good working relationships with internal/external (onshore and offshore) IT team members.

    Cons

    Significant ambiguity in terms of business and functional requirements. The delivery model is waterfall and 'modified' agile (iterative waterfall) and requirements issues cascade downstream and become realized as deliverable objects that ultimately fail in QA.

    Advice to ManagementAdvice

    Better governance and communication model between the application development and infrastructure teams, and strongly promote agile whenever possible to the business to reduce the inherent risks with multi-year projects that are so heavily weighted towards waterfall SDLC.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Team Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Claims Team Leader in Plano, TX
    Current Employee - Disability Claims Team Leader in Plano, TX

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Not many pros...I had a supportive manager until recent changes

    Cons

    Very Stressful, no upper management support I could on.....

    Advice to ManagementAdvice

    Treat the lowere employees better and they will produce more and tend to be more loyal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Room for advancement since the company is constantly growing, but very unorganized due to such fast growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Data Analyst in Chicago, IL
    Current Employee - Senior Data Analyst in Chicago, IL

    I have been working at Cigna full-time (less than an year)

    Pros

    Little micromanagement.
    Paid training.
    Lots of restaurants in the area.
    Positive work atmosphere.
    Discounted parking for commuters.
    Flexibility in start and leave times.
    Work from home policy is flexible.

    Cons

    Very unorganized data.
    Commuting to the city is very annoying.
    No micromanagement can be counter productive because employees dont necessarily work all the time.
    Healthcare plans stink and arent worth it.

    Advice to ManagementAdvice

    Come into the office more often and actually monitor employee productivity
    Pay salaries based on skill level and stop hiring certain people just to fill a "quota" even though they are unqualified.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Bloated IT, Middle/Senior Management too full of 'lifetime' CIGNA employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director/Senior Director IT in Bloomfield, CT
    Former Employee - Director/Senior Director IT in Bloomfield, CT

    I worked at Cigna full-time (more than 5 years)

    Pros

    From the Top
    - Great Vision
    - Great Ambition
    - Good Compensation and Life/Work Balance
    - Plenty of Technology Challenges - so good opportunities to grow skill sets if you are in the right place at the right time

    Cons

    From the Bottom Up
    - Hard to move up more than a rung or two - you will run into the lifetime CIGNA manager that only knows the CIGNA was - talks about innovation but had no practical experience on how to innovate
    - Recognizing skills in existing employees is not a strong trait - quick to bring in consultants rather that scout out internal talent
    - So bloated (IT department) you are put in a small box - responsibility wise - hard to expand, easy to get into a rut
    - Too many Managers trying to over plan / analyze too few doers (all across the IT org)

    Advice to ManagementAdvice

    Be more aggressive regarding management restructuring - focus some of the Lean processes against the proper IT org alignment/balance...more people turing the wrenches are needed, can do with a lot less management staff at the Band 4 and Band 5 levels.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    it was OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Data Specialist in Greenwood Village, CO
    Current Employee - Provider Data Specialist in Greenwood Village, CO

    I have been working at Cigna full-time (more than 5 years)

    Pros

    Civilized benefits, nice pay. NIce place to work

    Cons

    none, I was pretty happy

    Advice to ManagementAdvice

    not so many chiefs ....not enough Indians! Yes, I know this is not PC!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Very large pond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than 10 years)

    Pros

    benefits were good, severance was generous. I worked from home which I enjoyed.

    Cons

    Any departmental moves I would like to have made required relocation to CT which I would not be open to doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It paid the bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    People are committed and energetic. Many opportunities for training & career growth. Pay is above average for entry-level positions.

    Cons

    Lack of flexibility in taking time off. Micromanaged. Poor benefit plans offered to employees. High turn-over negatively affected office culture. Constant restructuring of teams & products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    This company needed a shakeup to select better managers especially in technology area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Data Specialist in Eden Prairie, MN
    Current Employee - Health Data Specialist in Eden Prairie, MN

    I have been working at Cigna full-time (more than an year)

    Pros

    The benefits were pretty good (2008-2010) though they gave nobody any raises due to the financial meltdown.

    Cons

    The technology support and access to necessary tools and databases was pretty poor. The solution was getting to know the right people (very mid-20th century solution). Equipment and software was not up to date. Many long hours spent working through the technology issues.

    Advice to ManagementAdvice

    Stop rewarding the "old guard" and bring up new talented managers. There is no reason to allow managers to work from home full time. This leads to favoritism and to communication failures. Bring in better management talent!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great temp gig.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prior Authorization Specialist in Nashville, TN
    Former Employee - Prior Authorization Specialist in Nashville, TN

    I worked at Cigna full-time (less than an year)

    Pros

    Easy job for a decent amount of money. Entry level for certified pharmacy techs.

    Cons

    Cubicle job at it's finest. Sit in a box, answer the phone, type the conversation into the program on the computer in front of you. Repeat.

    They also let temps go with NO warning. "Don't come in tomorrow, we're all set." I wasn't even allowed to get all of my stuff back from my desk. One of at least 5 people they chopped spur of the moment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Personal Adovcate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Advocate in Plano, TX
    Current Employee - Senior Personal Advocate in Plano, TX

    I have been working at Cigna full-time (less than an year)

    Pros

    Flexbile hours.
    Great management
    Off on all holidays

    Cons

    Doesnt pay enough.
    have to wait a year before transisitoning into antother position.

    Recommends
    Positive Outlook
    No opinion of CEO

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