Cigna

  www.cigna.com
  www.cigna.com
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Cigna Reviews

Updated September 18, 2014
Updated September 18, 2014
539 Reviews
3.2
539 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
273 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

166 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It paid the bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    People are committed and energetic. Many opportunities for training & career growth. Pay is above average for entry-level positions.

    Cons

    Lack of flexibility in taking time off. Micromanaged. Poor benefit plans offered to employees. High turn-over negatively affected office culture. Constant restructuring of teams & products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good work life balance but not a very fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TECDP Program Associate
    Current Employee - TECDP Program Associate

    I have been working at Cigna full-time

    Pros

    Work from home, flexible hours, good work life balance, good 401k match and generous vesting rules, access to upper management for TECDP

    Cons

    healthcare plans way too expensive, no real company subsidized benefits/perks, TECDP program not really technical but more business frat like. Associates are required to run and plan administrative functions like networking events and recruiting which distracts from actual technical part of the job. Too much politics and your performance is partially determined by feedback from your peers. Performance seems to be based on how well known your name is within the program for taking on mostly non-technical project managing tasks such as planning a training event. Even though you are an adult now, the program managers expect you to drop your life and go to mandatory training sessions for no good reason. These training sessions are not technical in nature but rather include presentations on general company propaganda or vague IT buzzwords like DevOps or big data.

    Advice to ManagementAdvice

    Provide more actual role-based technical training and guidance.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    This company needed a shakeup to select better managers especially in technology area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Data Specialist  in  Eden Prairie, MN
    Current Employee - Health Data Specialist in Eden Prairie, MN

    I have been working at Cigna full-time for more than a year

    Pros

    The benefits were pretty good (2008-2010) though they gave nobody any raises due to the financial meltdown.

    Cons

    The technology support and access to necessary tools and databases was pretty poor. The solution was getting to know the right people (very mid-20th century solution). Equipment and software was not up to date. Many long hours spent working through the technology issues.

    Advice to ManagementAdvice

    Stop rewarding the "old guard" and bring up new talented managers. There is no reason to allow managers to work from home full time. This leads to favoritism and to communication failures. Bring in better management talent!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great temp gig.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prior Authorization Specialist  in  Nashville, TN
    Former Employee - Prior Authorization Specialist in Nashville, TN

    I worked at Cigna full-time for less than a year

    Pros

    Easy job for a decent amount of money. Entry level for certified pharmacy techs.

    Cons

    Cubicle job at it's finest. Sit in a box, answer the phone, type the conversation into the program on the computer in front of you. Repeat.

    They also let temps go with NO warning. "Don't come in tomorrow, we're all set." I wasn't even allowed to get all of my stuff back from my desk. One of at least 5 people they chopped spur of the moment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Personal Adovcate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Advocate  in  Plano, TX
    Current Employee - Senior Personal Advocate in Plano, TX

    I have been working at Cigna full-time for less than a year

    Pros

    Flexbile hours.
    Great management
    Off on all holidays

    Cons

    Doesnt pay enough.
    have to wait a year before transisitoning into antother position.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Stressful job for ok pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager
    Current Employee - Claims Manager

    I have been working at Cigna full-time for more than 3 years

    Pros

    If you are good at your job it's a very comfortable environment, when you are one of the better CM's you have a lot of job security but...

    Cons

    The job demands are very stressful and the better you are the more work they give you

    Advice to ManagementAdvice

    Hire based on need

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    An ok Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Bloomfield, CT
    Current Employee - Project Manager in Bloomfield, CT

    I have been working at Cigna full-time for more than 3 years

    Pros

    Decent Salaries.
    They allow you to work from home.

    Cons

    The leadership team is constantly changing and tends to micro-manage their teams.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Cigna was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Manager  in  Plano, TX
    Former Employee - New Business Manager in Plano, TX

    I worked at Cigna full-time for more than 3 years

    Pros

    Large company, cutting edge, a ton of knowledgeable professionals, great company training.

    Cons

    Too segmented by market where there seems to be no cohesion or common corporate goal. Also, leadership from one segment to another can be night and day-- extremely weak for one with no accountability to the others.

    Advice to ManagementAdvice

    Segment leaders should meet on a regular basis to check each other on direction and goals and growth.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Bourbonnais, IL
    Current Employee - Customer Service Associate in Bourbonnais, IL

    I have been working at Cigna full-time for more than a year

    Pros

    Great health benefits and some potential for growth.

    Cons

    Constantly changing procedures and being over worked. No work life balance.

    Advice to ManagementAdvice

    Hire more and stop mandating.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Sioux Falls, SD
    Current Employee - Customer Service Specialist in Sioux Falls, SD

    I have been working at Cigna full-time for more than 3 years

    Pros

    The PTO benefits are nice.

    Cons

    Some areas need to be re-structured to allow for better service to Customers and Dr's

    Recommends
    Positive Outlook
    Approves of CEO

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