Cigna Reviews

Updated April 19, 2015
206 reviews filtered by
  • Any Location
  • Any Job Title
4.0
206 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
120 Ratings

206 Employee Reviews

Sort: Popular Rating Date
  1. I had a fairly long and satisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior QA Specialist in Bloomfield, CT
    Former Employee - Senior QA Specialist in Bloomfield, CT

    I worked at Cigna full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I moved from Bloomfield to NC and was allowed to work remotely with minimal supervision. I also had access to a remote office if needed.

    Cons

    Too much annual turnover from testers to upper management, and every year the Business Teams promised too much to the end users just to satisfy the stakeholders.

    Advice to Management

    Focus more on employee well-being and retention. Happy employees will want to work harder and are less likely to move to a different division or company.

  2. Business Project Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Project Specialist in Bloomfield, CT
    Current Employee - Business Project Specialist in Bloomfield, CT

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Good vacation and 401K benefits. Diverse company with many different opportunities.

    Cons

    Layoff do occur along with many reorgs for departments. Senior managers need to have better insight as to what is occurring on working levels.

    Advice to Management

    Look at the "worker bee's" to get input about future state of the direction of the company. An idea formed by upper management may sound good in theory however the practicality can be flawed.

  3. Freedom to manage your own work and time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Analyst in Moosic, PA
    Current Employee - Customer Service Analyst in Moosic, PA

    I have been working at Cigna full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    no micromanagement as long as performance expectations are met
    easy to build internal partners and relationships
    small performance bonuses can be attained

    Cons

    pay is low comparative to market value
    advancement has restrictions that can hinder personal progress
    benefits are not incredible for heavy users

    Advice to Management

    provide more opportunity to allow employees to build a career path
    overly focused on metrics compared to quality of service

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cigna is by far one of the BEST places I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - positive work environment
    - friendly people
    - pretzel Fridays :)
    - laid back
    - managers are encouraging & supportive
    - plenty of vacay days
    - up to date technology
    - nice office space

    Cons

    -The health benefits aren't that great. It's ok if you're just going to yearly apts, but if you have cancer, need meds, broke a bone or have chronic pain like sciatica you have to pay a high deductible before you get normal copay percentages.
    - Some managers in certain departments micromanage their teams a bit too much.
    - They don't have Christmas/Hanukkah parties anymore because they said it might "offend" someone when most people believe in something.

    Advice to Management

    Don't micromanage hardworking employees because it stresses them out and makes them under perform. Have confidence that they will score high on productivity each week!

  6. It's pretty good here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Approves of CEO
    Approves of CEO

    Pros

    Work life balance, early career development programs

    Cons

    Typical corporate feel, territorial management

  7. HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, development plan, loves my manager and was motivated by my leadership team

    Cons

    Health insurance options were not great

  8. Application Development Senior Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Senior Specialist in Philadelphia, PA
    Current Employee - Applications Development Senior Specialist in Philadelphia, PA

    I have been working at Cigna full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty flexible and accommodating environment. I really love the people I work with. I also feel there is a lot of opportunity for growth within the company. Company is doing well and I truly believe they care about people and want to improve the industry.

    Cons

    There is a lot of red tape to get through at times when you're trying to solve problems.

  9. Helpful (1)

    Group Claim Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Claim Analyst in Plano, TX
    Current Employee - Group Claim Analyst in Plano, TX

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefit's package, ability to work from home, location

    Cons

    High desk loads but that is to be expected within a claims environment.

    Advice to Management

    Go you!

  10. Helpful (1)

    I really enjoyed working for this company they were very helpful and encouraged employees to ask questions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Philadelphia, PA
    Former Employee - Customer Service Representative in Philadelphia, PA

    I worked at Cigna part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are very easy going and very helpful as a team. They encourage you to ask questions and are there to actually help you. There is also a good ability to advance in the company making them even more appealing.

    Cons

    Some cons were the hours of my shift. They differed every day and I would also have to work major holidays such as Christmas and Thanksgiving. They do pay overtime but employees are generally expected to work these days and not call out.

    Advice to Management

    I would advise management to further training besides simply shadowing an existing employee. There are a number of different circumstances that may happen and it is almost impossible to touch upon every scenario simply by shadowing.

  11. I enjoy the work and family balance available with my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Project Manager in Baltimore, MD
    Current Employee - Business Project Manager in Baltimore, MD

    I have been working at Cigna full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexibility, training, increase skills, professional, accessable

    Cons

    low raises, difficult advancements.

Work at Cigna? Share Your Experiences

Cigna

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.