Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated December 14, 2014
Updated December 14, 2014
594 Reviews
3.2
594 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
301 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leave Manager in Pittsburgh, PA
    Current Employee - Leave Manager in Pittsburgh, PA

    I have been working at Cigna

    Pros

    they are supportive, convenient, and invest in their people.

    Cons

    lower level management is not very communicative.

    Advice to ManagementAdvice

    promotions

    Recommends
    Positive Outlook
  2.  

    Overall, a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager
    Current Employee - Care Manager

    I have been working at Cigna full-time (more than 8 years)

    Pros

    -Healthcare benefits are flexible to meet the needs of the indvidual; you can choose HSA or HRA depending on your medical profile.
    -Educational and Continuing Education Benefits: Cigna is very supportive of expanding your knowledge through pursuing a degree program and they pay for licensure fees and continuing ed credits for licensure that is required for your job.
    -PTO is very adequate with the option to buy additional PTO days.
    -Promotional Opportunities: If you are a high performing employee with specific career goals your manager will help you achieve these goals.
    -Culture: Cigna has a great culture of wellness and 99% of employees are great to work with; generally, everyone is hapy to come to work (as happy as you can be).

    Cons

    -Internal Promotions: If you are an internal employee and you apply and are hired for a position that is a promotion (either via increase in your band level or market level) you are not compensated well; they cap your promotional raise at 5% even if your raise means you are making significantly less than your peers that were hired externally.

    Advice to ManagementAdvice

    -My advice is more to HR and recruitment. When you give an internal employee a promotion please consider giving them an adequate pay raise so they are, at minimum, equal with their peers that moved into the role (even if it's not what those peers are making now based on their performance raises) so the performance raise system can be preserved. Often, what happens, is managers are forced to provide raises to low-paid internal staff to help them match what their external counter-parts were making at the time of their initial start date.

    Recommends
    Positive Outlook
  3.  

    Great marketing internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Cigna

    Pros

    Exposure to a lot of different projects and departments
    Learning opportunities & guest speakers
    Laid-back work environment
    Genuinely nice people who enjoy doing their jobs
    Good pay
    A lot of strong teamwork and collaboration

    Cons

    Most people who work their are 40+, so hard for younger employees
    Not a great system for on boarding
    Not a lot of communication from management-could be a pro, if you like doing your own thing!

    Advice to ManagementAdvice

    More downward communication

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great marketing internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Marketing Intern in Bloomfield, CT
    Current Employee - Global Marketing Intern in Bloomfield, CT

    I have been working at Cigna as an intern (less than an year)

    Pros

    Got involved in a lot of different projects and departments
    Great, real experience for interns
    Clearly wants interns to come back to Cigna when they graduate...lots of job opportunities
    Good pay
    Strong feedback from supervisors on performance

    Cons

    Poor onboarding experience...kind of have to figure it out for yourself
    Most employees are 40+ so it's hard for younger employees
    Things are done how they've always been done....not a ton of innovation

    Advice to ManagementAdvice

    More innovation

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Performed financial analysis on provider contracts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Las Vegas, NV
    Current Employee - Senior Financial Analyst in Las Vegas, NV

    I have been working at Cigna full-time (more than 10 years)

    Pros

    Great place to work with all the tools you need to do the job

    Cons

    Sometimes a lot of politics

    Advice to ManagementAdvice

    Remember to share feedback frequently

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Chicago, IL
    Current Employee - Financial Analyst in Chicago, IL

    I have been working at Cigna full-time (less than an year)

    Pros

    This is great company to boot your knowledge and skill. I had good time working with my team and operation Department.

    Cons

    You have tons of work loaded with all over because you are dealing with insurance company and clients are all over.

    Approves of CEO
  8.  

    Good working environment with kind and friendly upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Website Copyrighter in Nashville, TN
    Former Employee - Website Copyrighter in Nashville, TN

    I worked at Cigna full-time (more than 3 years)

    Pros

    flex schedule
    descent benefits
    opportunity for advancement

    Cons

    Not located in the best area of town
    dress code

    Recommends
  9.  

    Great environment, processes are slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Philadelphia, PA
    Current Employee - Business Analyst in Philadelphia, PA

    I have been working at Cigna part-time (more than an year)

    Pros

    Great building (liberty two)
    Good co-workers
    Flexible with time
    Good benefits

    Cons

    Very slow with granting access
    Generally slow with a lot

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Circus

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Stability Benefits 401k and Pension

    Cons

    Working with the management supervisors and leads. Total click environment.

    Advice to ManagementAdvice

    Check the front line managers.

  11. 3 people found this helpful  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Mostly great, passionate and driven employees, customer's best interest in mind, great healthy life initiatives for staff,lots of movement within, good bottom line mission

    Cons

    Lack of communication between management, lack of work -life balance, lots of red tape

    Advice to ManagementAdvice

    Take advice from your front line staff...they may not have business degrees but they really know what the cust o mwrs want and need!

    Recommends
    Positive Outlook
    Approves of CEO

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