Cigna

  www.cigna.com
  www.cigna.com
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Cigna Reviews

Updated September 14, 2014
Updated September 14, 2014
534 Reviews
3.2
534 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
270 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

161 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Opprotunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advocate  in  Scranton, PA
    Current Employee - Customer Service Advocate in Scranton, PA

    I have been working at Cigna full-time for more than 3 years

    Pros

    While there is a lot of room for growth within the company some people worthy of it do get passed over due to favoritism. Some have worked hard and it is not paying off. If you play the game you will move. Work life balance and the managers working with you in the event of something unexpected happening is amazing.

    Cons

    being passed over for opportunities after working towards goals managers set for you and having others picked who put less work in. The health benefits are not the best either, which is funny since we offer them, I have worked on accounts that have better benefits than i do. It's a huge let down and hit to moral.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Cigna

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    good people, good benefits, decent management

    Cons

    overload of casework, high volume

  3. 1 person found this helpful  

    Great Benefits & Employee-friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Nashville, TN
    Current Employee - Sales Specialist in Nashville, TN

    I have been working at Cigna full-time for more than a year

    Pros

    great benefits; lots going on in the office - lot of opportunity and lots of growth available; free coffee/water/tea; food trucks and massage therapists on campus often

    Cons

    management/leadership in my department is lacking

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Supervisor  in  Bourbonnais, IL
    Former Employee - Claim Supervisor in Bourbonnais, IL

    I worked at Cigna full-time for more than 5 years

    Pros

    Salary, opportunity, and security make this a very desirable employer.

    Cons

    Appraisal process is lacking in merit.

    Advice to ManagementAdvice

    Create better road maps for promotional success.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great benefits. Hard to get promoted and move within departments. Doesn't matter that you already work for the Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 3 years

    Pros

    Flexible schedule, not too stressful as long as you keep up with your work

    Cons

    Management has their favorites they promote.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Great company, very smart people and balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bloomfield, CT
    Former Employee - Anonymous Employee in Bloomfield, CT

    I worked at Cigna as an intern for less than a year

    Pros

    Great work and life balance, great people that are very smart and driven. Tons of hands on experience as an intern and everyone was very helpful. Learned more than I could have imagined. Tons of exposure to senior management.

    Cons

    older enviornment, not the best location. Nothing is really in Bloomfield.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Bloomfield, CT
    Former Employee - Systems Analyst in Bloomfield, CT

    I worked at Cigna as an intern for more than a year

    Pros

    Tons of access to upper mgmt and career opportunities. They push educational growth as a part of the culture, and that's amazing.

    Cons

    Very behind in technology. Old platforms are always being leveraged instead of efficient, cutting edge technologies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 7 people found this helpful  

    Loved the area I was in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Lead
    Former Employee - QA Lead

    I worked at Cigna as a contractor for more than 3 years

    Pros

    Very talented people. I had good flexibility in my position. I was a consultant and paid well...though not towards the end. Consultant rates are the lowest in the industry now. I loved my job and the people I worked with. It was the best job I ever had. I never would have left and wanted to become an employee until new manager came in.

    Cons

    Managers are not trained well. They are allowed to bully and harass employees and upper management and HR will not intervene. New manager that took over my department intimidated everyone. 18 people in 12 months left or were terminated...including offshore resources that asked for reassignment out of fear. Several employees and consultants were 'blacklisted' by one individual and HR has not been able to make the connection and deal with the REAL problem.

    Advice to ManagementAdvice

    Pay attention to how your managers are treating people. Maybe the problem is the manager and not the staff. If you are seeing complete turnover of a dept and a manager that has nothing good to report about a single worker...maybe THEY are the problem. Stop sticking your heads in the sand and stop sweeping issues...like bullying...under the rug. Confront it and deal with it. It is only going to get worse the longer they get away with it. We find bullying intolerable in schools...why not in the corporate environment? This person single-handedly destroyed the reputation of MANY highly skilled workers...out of revenge and insecurity. They cannot get jobs at Cigna and though this person no longer holds a high level managerial position...she is still employed at Cigna and bullying her subordinates.

    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Good work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Fdp program is great way to climb the ladder quickly

    Cons

    Below market value salary by 10% post mba

  11. 1 person found this helpful  

    solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    decent perks and time off. people are very friendly and smart. Enjoy the work life balance

    Cons

    old world practices. can be retrictive when working on projects. slow moving and hard to change

    Advice to ManagementAdvice

    drive change

    Recommends
    Positive Outlook
    Approves of CEO

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