Cigna

www.cigna.com

Cigna Reviews

Updated January 22, 2015
Updated January 22, 2015
631 Reviews
3.2
631 Reviews
Rating Trends

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Cigna President and CEO David Cordani
David Cordani
318 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

186 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Love Cigna, but room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Like minded employees, dedicated and hard working and compassionate. Great Mission. Good Career Tools

    Cons

    Not much work.- Life balance

    Advice to ManagementAdvice

    Work on management knowing the Cigna Misson- front line are trying to live it and management is crushing it.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to start your careet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than a year)

    Pros

    -Flexible Hours
    -Great relationship with upper management
    -Cross training

    Cons

    -Hard to move up in compensation once you come in
    -Corporate rules to the company, more structured

    Recommends
  3.  

    CSR

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    good company to work for sure!

    Cons

    nothing really. i like the company

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Baltimore, MD
    Current Employee - Business Analyst in Baltimore, MD

    I have been working at Cigna

    Pros

    Great Benefits and strong employee development tools to help you grow.

    Cons

    Moving up in the company seems easier in some departments than it does in others. Work from home availability.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Customer Service Pharmacy Associate

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna (less than a year)

    Pros

    No Lay offs. Opportunities for cross training

    Cons

    Lack of experienced managers

  7.  

    Revenue Account Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Flexible, many project opportunity, training.

    Cons

    Too much emails during busy season

    Recommends
  8.  

    Cigna Behavior Health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst in Wilmington, DE
    Current Employee - Senior Business Systems Analyst in Wilmington, DE

    I have been working at Cigna

    Pros

    Great folks to work with, nice work environment

    Cons

    A bit slow to have IT set-up for contractors

    Advice to ManagementAdvice

    Have IT set-up as much as possible prior to start date

    Recommends
    Positive Outlook
  9. 3 people found this helpful  

    Overall, a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager
    Current Employee - Care Manager

    I have been working at Cigna full-time (more than 8 years)

    Pros

    -Healthcare benefits are flexible to meet the needs of the indvidual; you can choose HSA or HRA depending on your medical profile.
    -Educational and Continuing Education Benefits: Cigna is very supportive of expanding your knowledge through pursuing a degree program and they pay for licensure fees and continuing ed credits for licensure that is required for your job.
    -PTO is very adequate with the option to buy additional PTO days.
    -Promotional Opportunities: If you are a high performing employee with specific career goals your manager will help you achieve these goals.
    -Culture: Cigna has a great culture of wellness and 99% of employees are great to work with; generally, everyone is hapy to come to work (as happy as you can be).

    Cons

    -Internal Promotions: If you are an internal employee and you apply and are hired for a position that is a promotion (either via increase in your band level or market level) you are not compensated well; they cap your promotional raise at 5% even if your raise means you are making significantly less than your peers that were hired externally.

    Advice to ManagementAdvice

    -My advice is more to HR and recruitment. When you give an internal employee a promotion please consider giving them an adequate pay raise so they are, at minimum, equal with their peers that moved into the role (even if it's not what those peers are making now based on their performance raises) so the performance raise system can be preserved. Often, what happens, is managers are forced to provide raises to low-paid internal staff to help them match what their external counter-parts were making at the time of their initial start date.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leave Manager in Pittsburgh, PA
    Current Employee - Leave Manager in Pittsburgh, PA

    I have been working at Cigna

    Pros

    they are supportive, convenient, and invest in their people.

    Cons

    lower level management is not very communicative.

    Advice to ManagementAdvice

    promotions

    Recommends
    Positive Outlook
  11.  

    Great work experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    I have worked for Cigna for approximately one year. My supervisor and team is great to work with and extremely supportive. My benefits package, including holidays and PTO is very generous. I also feel very good about Cigna's overall mission statement.

    Cons

    Some say that the C in Cigna stands for change - it does seem to be a constant for the company.

    Recommends
    Positive Outlook
    Approves of CEO

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