Cigna

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Cigna Reviews

Updated August 25, 2014
Updated August 25, 2014
524 Reviews

3.2
524 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
266 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

156 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was unique.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Indexer  in  Nashville, TN
    Current Employee - Indexer in Nashville, TN

    I have been working at Cigna full-time for more than a year

    Pros

    The base pay is competitive and the hours are flexible. Their are work from home elgibilities within the coding department.

    Cons

    Upper management try not to get involved with issues by ALL MEANS

    Advice to ManagementAdvice

    Get involved in every employee under you and employee under those employees

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Charlotte, NC
    Current Employee - Account Manager in Charlotte, NC

    I have been working at Cigna full-time for more than 8 years

    Pros

    Great internal training program when I was hired right out of college. Cigna allowed me to pursue varying career paths within multiple different business units so that I could gain a broader understanding of how our company operates. This freedom has allowed me to be a more confident employee and better serve my customers.

    Cons

    Working for such a large company with several different business units (medical, dental, pharmacy, international, life/disability) can prove cumbersome at times. When looking to bring change or respond to immediate client needs there can be a bit of red tape you need to work through in order to enact any change.

    Advice to ManagementAdvice

    None at this time

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    has good work life balance

    Cons

    it is good company at the start of the career

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A large company with a small company feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 3 years

    Pros

    -- Good work/life balance
    -- Opportunities for advancement
    -- Commitment to diversity, LGBTQ issues and market innovation.

    Cons

    -- Salaries are often below market. The formula they use to calculate raises is high math.
    -- Difficult to get recognize in a competitive environment.

    Advice to ManagementAdvice

    Honestly, in my 20+ years of work life, I've never met a better group of managers than the ones I've enjoyed at Cigna. They are competent, hard-working and always available. I definitely feel there is an open-door policy with all levels of management.

    Recommends
    Positive Outlook
    Approves of CEO

    Cigna Response

    Jun 13, 2014Talent Acquisition Lead

    Thank you for your insightful feedback!

  6.  

    Senior Claims Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Analyst  in  Phoenix, AZ
    Former Employee - Senior Claims Analyst in Phoenix, AZ

    I worked at Cigna full-time for more than 5 years

    Pros

    Good people, good leadership. Plenty of support in career development and advancement. Options to work remotely.

    Cons

    PTO and sick pay come from the same bucket and gets used up quickly if anything catastrophic happens.

    Advice to ManagementAdvice

    Better communication with employees regarding what goals are expected of them.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Typical large company with all the positives and negatives that come with it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Architecture Manager  in  Bloomfield, CT
    Former Employee - Architecture Manager in Bloomfield, CT

    I worked at Cigna full-time for more than 10 years

    Pros

    Diversified product mix should help stock value and business levels. Excellent expansion internationally. Decent culture - people are generally respectful. Experiencing a period of relative success which creates opportunity via new products, projects, etc. Excellent recognition programs; good comp.

    Cons

    They offer only a high-deductible health plan to the bulk of their employees; expect to pay a larger percentage of healthcare cost.
    Can be quite cliquish at times with decisions made by rumor vs. facts.
    Business is often conducted in large conference calls.
    While not unusual for its size, typical politics occur which may help or hamper your particular role or project. Your work experience can vary greatly depending on the management in your particular area.

    Advice to ManagementAdvice

    Unleash the innovation that lies within your employee base - create programs that support and encourage employees to create new products, processes, services (outside their normal job responsibilities) and hold an annual award event to recognize the best contributions.

    Recommends
    Positive Outlook
    Approves of CEO

    Cigna Response

    Jun 13, 2014Talent Acquisition Lead

    Thank you for your feedback. Cigna is very innovative organization and promotes it by having contests throughout the year asking employees to provide suggestions and ideas on how to improve the ... More

  8.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Cigna full-time for more than 3 years

    Pros

    Good people and great direction.

    Cons

    Big company. Sometimes hard for clients to navigate to the right department for services.

    Recommends
    Positive Outlook
  9.  

    Good benefits, I loved the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst
    Former Employee - Network Analyst

    I worked at Cigna full-time for more than 5 years

    Pros

    Great vacation I started with 3 weeks from day one. Benefits used to be better, now they have increased as most have. I was able to learn and move up a little with the company.

    Cons

    Many departments were being shut down and jobs eliminated. I was in school and they laid me off I think because of it without notice.

    Advice to ManagementAdvice

    Be more open and honest with employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Very large, plenty of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 3 years

    Pros

    Cigna's size an global reach make it an ideal place to work if internal mobility is a concern.

    Cons

    Somewhat impersonal. Comes with the territory in working for a large corporation.

    Advice to ManagementAdvice

    Consider regional/state requirements when building corporate HR programs to avoid imposing undue burdens during end of quarter reporting periods.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Definitely a good starting point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Philadelphia, PA
    Current Employee - Underwriter in Philadelphia, PA

    I have been working at Cigna full-time

    Pros

    Cigna offers a very comprehensive training program along with a vast array of self taught training programs through Cigna University which enables employees to expand their knowledge and expertise base.

    Cons

    Many young managers make it difficult to advance. Cigna hires many people right out of college therefore their ready for management roles at an early stage which can make it difficult for other employees coming in from the outside.

    Advice to ManagementAdvice

    Cigna has a very strong corporate philosophy that they'd like their employees to follow. It would be nice for management to show the employees how they personally follow it.

    Recommends
    Positive Outlook
    Approves of CEO

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