Cigna

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Cigna Reviews

Updated August 25, 2014
Updated August 25, 2014
524 Reviews

3.2
524 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
266 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

156 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good pay and work environment, but bureaucratic and no job security or career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Programmer/Analyst  in  Greenwood Village, CO
    Former Employee - IT Programmer/Analyst in Greenwood Village, CO

    I worked at Cigna full-time for more than 10 years

    Pros

    Cigna is a stable company with good pay, a pleasant work environment, a great cafeteria and covered parking. If you are happy with your assignment, you will probably enjoy your work there. They have a good tuition reimbursement policy. They also have a good severance policy (see "Cons").

    Cons

    It is very difficult to change jobs internally. When your job is no longer needed, you will probably be let go. They are currently in the process of outsourcing nearly all of their IT jobs. It is unclear whether Cigna is committed to maintaining anything more than a sales office in Colorado. Management is well-established, and they rarely promote from within.

    Advice to ManagementAdvice

    Upper management conveys an upbeat, can-do, customer-focused, open-door attitude. However, at the local level, the attitude is mostly about self-preservation, any news that might be construed as negative must not be communicated up.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Excellent company with great opportunities for career growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Project Manager  in  Scranton, PA
    Current Employee - Business Project Manager in Scranton, PA

    I have been working at Cigna full-time for more than 8 years

    Pros

    I've been afforded a lot of opportunities and been able to maximize my potential at Cigna. Also, in my role I am able to have a flexible work schedule and work from home when necessary.

    Cons

    There are times that we have to work under pretty tight deadlines which translates into some late night work and a loss of the work/life balance. It doesn't happen all the time but can be tough when it does happen.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thank you for your your review! We appreciate your thoughts and agree that Cigna offers a lot of opportunity for growth and individual development. We understand that there are times that work life ... More

  3. 1 person found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Clerk  in  San Francisco, CA
    Former Employee - General Clerk in San Francisco, CA

    I worked at Cigna full-time for more than a year

    Pros

    There is an opportunity for career advancement.

    Cons

    Company recognition on your hardwork.

    Advice to ManagementAdvice

    Avoidance of downsizing or mass layoffs to contribute on the country's unemployment problems.

    Recommends
    Positive Outlook
    Approves of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thank you for taking the time to post a review of Cigna! We agree that there is a lot of opportunity for advancement across the company. With regard to company recognition, we have been working ... More

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  5.  

    Very good. The management was kind, involved and willing to work with new hires.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Stamford, CT
    Current Employee - Analyst in Stamford, CT

    I have been working at Cigna part-time for less than a year

    Pros

    Very good work-life balance. Management understands the value of this. It's not just lip service. A lot of room for personal growth if you take initiative.

    Cons

    Perhaps more help in relocating for people that are farther away or are young graduates. There may be a ceiling for IT people and salaries because this company is in the insurance industry. Also because of the nature of the industry an IT professional will probably be working with older tech, and projects that are less than cutting edge.

    Advice to ManagementAdvice

    Perhaps more training in-house would be good.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thank you for you the review! Cigna is constantly reviewing their programs to ensure they are providing the most value to their employees. Relocation assistance has many variables, but employees in ... More

  6.  

    Cordani is a Corporate Genius!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Consultant  in  Philadelphia, PA
    Current Employee - Talent Consultant in Philadelphia, PA

    I have been working at Cigna full-time for more than 5 years

    Pros

    David Cordani has created a highly talented and well grounded leadership team who will do great things for Cigna. There is much flexibility and work life balance. Work at home for many. Room to grow for most. Strong Ethics and company values many great people. Home office and other facilities are great. It's very nice and comfortable. Great benefits and discounts. New college grads have great opportunity to get in and grow. Fast paced company- lots of hard workers who are highly dedicated. Global expansion is positive. Go Cigna!

    Cons

    Outside learning and development, professional associations are not supported but there is tuition reimbursement. Yearly rating system is awful. All new hired usually get the lowest rating which keeps them from getting bonus or an increase. Of course they don't know this when they accept an offer HR has a culture and sub culture that is horrible but no one wants to change. It's a shame.
    Hiring the best does not always happen- takes too long to fill openings. Employee reviews are done by only the current manager. Very subjective and not necessarily accurate or fair. APOs are vague . Job posting system is terrible.

    Advice to ManagementAdvice

    Improve the culture in HR. Get them to know each other and care about each other. It's every man for himself. I don't see the team caring or helping each other. The HR area should be setting the standards instead of throwing each other under the bus. It's a shark tank! So wrong compared to Cordani's leadership. Maybe he doesn't know?

    Positive Outlook
    Approves of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thank you for your response and positive feedback regarding David Cordani and the mission and vision of Cigna.

    This is a really exciting time to be part of the Cigna team. We’re embracing new ways
    ... More

  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than a year

    Pros

    Smart colleagues, interesting projects, good advancement opportunities, good emphasis on work-life balance, opportunity to rotate through different business areas.

    Cons

    External training and development isn't particularly encouraged. There can be a lot of bureaucracy slowing down decision-making.

    Recommends
    Positive Outlook
    Approves of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thanks so much for providing this review! Cigna does offer a lot of opportunity for each employee to develop themselves in the manner that they see fit. We are constantly evaluating our training ... More

  8.  

    Good place to work when at the corporate locations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 8 years

    Pros

    Cigna offers a lot of opportunity when in a larger office. They also offer plenty of vacation time. .

    Cons

    Pay raises are very slow, even when you are a top performer.

    Recommends
    Neutral Outlook
    Approves of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thank you for taking the time to comment on your experience with Cigna thus far! We appreciate your insights and feel the organization can provide a lot of opportunity for future growth in whatever ... More

  9. 1 person found this helpful  

    Nice People to Work With

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Cigna as a contractor

    Pros

    Lots of work to keep you busy and nice people to work for

    Cons

    When you are a temp to hire it is very difficult to get hired on full time - you can try to apply for positions while you are there but some positions are not available to contract hires.

    Advice to ManagementAdvice

    Consider hiring temps that work hard and prove themselves for the position

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Case Manager Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 3 years

    Pros

    Paid continuing education credits, tuition reimbursement, generous vacation package, ability to buy a weeks vacation, great co-workers and work at home options are available for some. Cigna also takes pride in offering work/life balance and truly is a great company to get your feet in the door with

    Cons

    Difficult to advance in the Pittsburgh area, limited job availability here for certain fields. Nurses have plenty of room to advance in Pittsburgh though.

    Advice to ManagementAdvice

    Many of the managers in this department "micro manage" and it really brings the staff morale down which led to many co-workers looking for jobs in other departments at Cigna or outside of Cigna

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    great pay, bonuses, PTO, and holidays

    Cons

    hard to get things done because of the many managers

    Advice to ManagementAdvice

    Be specific in the managers' roles

    Recommends
    Neutral Outlook
    No opinion of CEO

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