Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated December 14, 2014
Updated December 14, 2014
594 Reviews
3.2
594 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
301 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    leadership programs work from home

    Cons

    limited potential to grow lack of office culture

  2.  

    Long term fine experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Development Senior Specialist in Windsor, CT
    Former Employee - Applications Development Senior Specialist in Windsor, CT

    I worked at Cigna full-time (more than 10 years)

    Pros

    Enjoyed the many assignments I had. training was above average. Multiple opportunities available for advancement or even just for lateral moves for change.

    Cons

    Large bureaucracy. Often change is slow moving. Sense of ownership seems to be lacking.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    It was unique.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Indexer in Nashville, TN
    Current Employee - Indexer in Nashville, TN

    I have been working at Cigna full-time (more than an year)

    Pros

    The base pay is competitive and the hours are flexible. Their are work from home elgibilities within the coding department.

    Cons

    Upper management try not to get involved with issues by ALL MEANS

    Advice to ManagementAdvice

    Get involved in every employee under you and employee under those employees

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Charlotte, NC
    Current Employee - Account Manager in Charlotte, NC

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Great internal training program when I was hired right out of college. Cigna allowed me to pursue varying career paths within multiple different business units so that I could gain a broader understanding of how our company operates. This freedom has allowed me to be a more confident employee and better serve my customers.

    Cons

    Working for such a large company with several different business units (medical, dental, pharmacy, international, life/disability) can prove cumbersome at times. When looking to bring change or respond to immediate client needs there can be a bit of red tape you need to work through in order to enact any change.

    Advice to ManagementAdvice

    None at this time

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    has good work life balance

    Cons

    it is good company at the start of the career

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    A large company with a small company feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    -- Good work/life balance
    -- Opportunities for advancement
    -- Commitment to diversity, LGBTQ issues and market innovation.

    Cons

    -- Salaries are often below market. The formula they use to calculate raises is high math.
    -- Difficult to get recognize in a competitive environment.

    Advice to ManagementAdvice

    Honestly, in my 20+ years of work life, I've never met a better group of managers than the ones I've enjoyed at Cigna. They are competent, hard-working and always available. I definitely feel there is an open-door policy with all levels of management.

    Recommends
    Positive Outlook
    Approves of CEO

    Cigna Response

    Jun 13, 2014Talent Acquisition Lead

    Thank you for your insightful feedback!

  8.  

    Senior Claims Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Analyst in Phoenix, AZ
    Former Employee - Senior Claims Analyst in Phoenix, AZ

    I worked at Cigna full-time (more than 5 years)

    Pros

    Good people, good leadership. Plenty of support in career development and advancement. Options to work remotely.

    Cons

    PTO and sick pay come from the same bucket and gets used up quickly if anything catastrophic happens.

    Advice to ManagementAdvice

    Better communication with employees regarding what goals are expected of them.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Typical large company with all the positives and negatives that come with it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Architecture Manager in Bloomfield, CT
    Former Employee - Architecture Manager in Bloomfield, CT

    I worked at Cigna full-time (more than 10 years)

    Pros

    Diversified product mix should help stock value and business levels. Excellent expansion internationally. Decent culture - people are generally respectful. Experiencing a period of relative success which creates opportunity via new products, projects, etc. Excellent recognition programs; good comp.

    Cons

    They offer only a high-deductible health plan to the bulk of their employees; expect to pay a larger percentage of healthcare cost.
    Can be quite cliquish at times with decisions made by rumor vs. facts.
    Business is often conducted in large conference calls.
    While not unusual for its size, typical politics occur which may help or hamper your particular role or project. Your work experience can vary greatly depending on the management in your particular area.

    Advice to ManagementAdvice

    Unleash the innovation that lies within your employee base - create programs that support and encourage employees to create new products, processes, services (outside their normal job responsibilities) and hold an annual award event to recognize the best contributions.

    Recommends
    Positive Outlook
    Approves of CEO

    Cigna Response

    Jun 13, 2014Talent Acquisition Lead

    Thank you for your feedback. Cigna is very innovative organization and promotes it by having contests throughout the year asking employees to provide suggestions and ideas on how to improve the ... More

  10.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Cigna full-time (more than 3 years)

    Pros

    Good people and great direction.

    Cons

    Big company. Sometimes hard for clients to navigate to the right department for services.

    Recommends
    Positive Outlook
  11.  

    Good benefits, I loved the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst
    Former Employee - Network Analyst

    I worked at Cigna full-time (more than 5 years)

    Pros

    Great vacation I started with 3 weeks from day one. Benefits used to be better, now they have increased as most have. I was able to learn and move up a little with the company.

    Cons

    Many departments were being shut down and jobs eliminated. I was in school and they laid me off I think because of it without notice.

    Advice to ManagementAdvice

    Be more open and honest with employees.

    Recommends
    Neutral Outlook
    Approves of CEO

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