Cincinnati Bell Reviews

Updated April 10, 2015
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4.0
20 Reviews
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Recommend to a friend
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Ted Torbeck
2 Ratings

20 Employee Reviews

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  1. Business Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Manager in Cincinnati, OH
    Current Employee - Business Account Manager in Cincinnati, OH

    I have been working at Cincinnati Bell full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Benefits
    Opportunity to work from home
    Training Opportunities

    Cons

    Environment can make promotions difficult unless you know the right people. It isn't always what you know but rather who you know. This is unfortunate because sometimes the best person for a job gets passed over.

    Advice to Management

    Be more accepting of advice from employees in one-off situations

  2. Positive atmosphere, but an uncertain future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Cincinnati, OH
    Current Employee - Senior Product Manager in Cincinnati, OH

    I have been working at Cincinnati Bell full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to move up. Make it known that you want to move up and as long as you are performing or get in with the right people you will be given the opportunity.

    Cons

    Sounds weird to say about a 100+ year old company, but with current leadership, I'm not certain they don't plan to sell off more parts of the business.

  3. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Cincinnati, OH
    Current Employee - Account Manager in Cincinnati, OH

    I have been working at Cincinnati Bell

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supportive and encouraging management style. Great core values from the top down.

    Cons

    Not much opportunity for career advancement

    Advice to Management

    offer more coaching or information on how to advance upward in the company

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  5. Helpful (1)

    Most people have to work for a living, this is a great place to do it...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Cincinnati Bell full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay.Work-life balance is great! People are the best part of the work day. Many opportunities for additional training, but seldom used. Customer still seems to be top of mind for everyone involved. Overall a great place to work.

    Cons

    Too many "silos," still operating under a monopoly mindset in some cases. Additional training is seldom used/encouraged due to broken processes. Many stresses, too many work-arounds, and too often doing what it takes to make things work, rather than what's right, because of lack of support/involvement/direction from within. A fear of losing your job for speaking up, and telling the truth...

    Advice to Management

    Become more connected to mid-lower level employees to see what it's really like to work here. The direction is positive, but pick one, and stick with it. People feel overwhelmed to accomplish the lofty goals put before them, and become less engaged when they aren't recognized for them. The culture shift that is being performed may take generations to breed out before it can be fully realized. Stay the course, but become candidly connected with the people doing the work.

  6. Helpful (2)

    Great place to cut your teeth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer I in Cincinnati, OH
    Current Employee - Systems Engineer I in Cincinnati, OH

    I have been working at Cincinnati Bell full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have been treated very well here. Fair comensation for my work, great about merit based pay increases. Lots of work to do, and a lot of good people. The company is actually growing and developing new tech/offerings for it's clientele which is pretty exciting to see. Its actually becoming a better and better place to work since the CEO Jack Cassidy was replaced by Ted Torbeck.

    Cons

    Like many jobs there are a lot of politics involved in a lot of the departments. This seems to be related to quite a bit of acquisition that the company has been doing for several years now and while it is tapering out it still exists. Because of this there are times when projects really need to be started or completed and can't be due to resources being shuffled around various places.

  7. Good pay and benefits but industry pressures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Cincinnati, OH
    Former Employee - Director in Cincinnati, OH

    I worked at Cincinnati Bell full-time (More than 10 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay and benefits were good

    Cons

    Layoffs every year
    High financial pressure

    Advice to Management

    Listen more to employee ideas

  8. Good Local Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytics Manager in Cincinnati, OH
    Former Employee - Analytics Manager in Cincinnati, OH

    I worked at Cincinnati Bell full-time (More than 10 years)

    Pros

    Great teams dedicated to making sure that team is supported and everyone works together. I really felt like I was a member of the team and have friends for a lifetime.

    Cons

    Fast paced very competitive industry and frequent layoffs within the business can make the environment untenable for most people.

  9. Lots of opportunity for growth & career path exploration

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Bell

    Pros

    Solid financial strength, opportunities for advancement are there

    Cons

    Constant change & turn over in sales

    Advice to Management

    Need better internal communication & guidance on future career path

  10. Network Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Technician in Cincinnati, OH
    Former Employee - Network Technician in Cincinnati, OH

    I worked at Cincinnati Bell full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Family atmosphere in a lot of ways. Loved the union, great benefits, pay.

    Cons

    No job mobility, 4 year time on title to change jobs, a lot of nepotism. Was personally passed over for a job which was given to a recent high school grad with no experience but his mom worked in HR. Education is not valued nor encouraged. Many techs completed bachelor degrees and would never be interviewed for any type of management jobs.

    Advice to Management

    Promote within.

  11. They seem to care and pay competitively

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Cincinnati, OH
    Current Employee - Technician in Cincinnati, OH

    I have been working at Cincinnati Bell full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They care about employees
    They have good people in management
    The pay is competitive
    Cutting edge technology and services in the fiber industry

    Cons

    Their services have some quality issues. Most of the work is done with quality but after services are installed there are issues which cause frustration for the customer. Of course that then falls to everyone else.

    Advice to Management

    Be more proactive to get to the root causes of the problems which are affecting the service and not be so quick to blame it on the sales or installation process.

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