Cincinnati Financial
2.7 of 5 27 reviews
www.cinfin.com Fairfield, OH 1000 to 5000 Employees

Cincinnati Financial Reviews

Updated Jan 23, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.7 27 reviews

                             

69% Approve of the CEO

(no image)

Steven J. Johnston

(13 ratings)

46% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
Relevance Date Rating
in

    1 person found this helpful  

    1950's

    Anonymous Employee (Former Employee)

    ProsSome good people and skilled people. Lunch is good and vacation time is good.

    ConsTerrible corporate culture. They hold on to the 1950's. Bad managers with no experience other than CinFin. Resource managers for IT are a waste of time and money.

    Advice to Senior ManagementFire the CIO, step into modern modern day business. The right people are not in the right roles. Outsiders are not welcome unless you are from Deloitte, which they are deeply in bed with.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Not a good experience

    Assistant (Former Employee)
    Fairfield, OH

    ProsA few decent people in the company.

    ConsOutdated technology
    Over worked
    Management/Team Leadership
    Some employee's egos

    Advice to Senior ManagementUpdate your technology and make full time associates take classes in how to tolerate diversity in the work place. This company has to have some of the most "phobic" people working in it I've ever seen. The Underwriters make fun of their clients as soon as they hang up the phone with them and basically poke fun of everything from their accents to anything else you could imagine. That and they do treat contractors poorly. I worked there for 10 months and they treated me like I was beneath them, but in a "nice" way.

    Cincinnati Financial Corporation's Underwriters are a prime example of giving a little person the smallest amount of power...they gain a Napoleon complex.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    This place is like working in Bedrock.

    Administrative Support (Current Employee)
    Fairfield, OH

    ProsA few nice people. The rest kinda let their "titles" go to their heads. Mainly the Underwriters are like this as they think their job is the end all be all of jobs. It's like Really?...Really?...okay...whatever you say Mr. & Mrs. I don't know what I'm doing and need the "Team Leader" to tell me everything but how to blow my nose.

    ConsRemember The Flintstones? Mr. Slate's office had that bird that use to peck out the words or they carved out letters on stone tablets. This place is even more behind the times than that. Their software is so behind the times it's ridiculous. Hey guys...why don't you step boldly into the early 90's and get more modern software! 1983 called and it wants it's programs back! This place is so far behind the times I'm surprised they don't still use Morris Code.

    Advice to Senior ManagementDitch the "good ole boy/girl" mentality you got going on there. This place is worse than Junior High with it's unofficial little clicks. I'll say this...if you love Football and Baseball (I mean REALLY love it) and talk about it 8 hrs per day...you'll fit in just fine. All while current management ignores the talented and hard workers they do have. Lose this mentality if you want to be a greater success.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Infuriating culture of deceit, secrecy, and finger pointing; IT begs for scraps from the master's table.

    Developer (Current Employee)
    Fairfield, OH

    ProsIf you happened to go to college with someone in upper management, you'll do very well for yourself here. Connections mean everything in this company.

    The company is well respected in insurance circles, with arguably one of the better claim services in the industry. They really look after their customers.

    ConsSadly, they don't take especially good care of their employees. Doubly so for IT personnel.

    The culture of nepotism is such that people who are wholly unqualified for positions of seniority are promoted, usually to their own level of incompetence, thanks to a kindly word from a friend with influence. In a technical organization, this is a heinous oversight. We have utterly incompetent team leads, service managers, resource managers, and architects running the asylum. Of course, if you're the slightest bit vocal about these incompetencies, you're a troublemaker and will find yourself swiftly sidelined.

    Communication within the company suffers from an overriding need for secrecy on even the slightest matters. There is absolutely zero transparency; senior management are well aware of just how incompetent their policies are, but are powerless to do anything about it - the policies and processes that exist would require a herculean effort to uproot and redo. Money is wasted at an alarming rate because management are paralyzed with indecision.

    Technology has never been one of Cincinnati's strong points; it's estimated we lag five to eight years behind most other similarly-sized insurance companies. There's been a recent attempt at introducing up-to-date technologies and agile methods, but project management isn't up to the task. The future of entire IT departments are uncertain, as the company has gotten on the outsourcing bandwagon - again, several years behind the rest of the industry.

    There's very much an "Us vs Them" attitude in IT; we're constantly butting heads with the various business units over patently unrealistic timelines. Their answer should be put to Gregorian chant music: "Release it on schedule and work on a hot-fix."

    Advice to Senior ManagementMr. Johnston, you recently met with IT and shared your belief that we have the best people. Respectfully, we do not. We are bleeding intelligent and skilled engineers because they see the writing on the wall - whether that's because of outsourcing, lack of advancement opportunities, or because they don't get the recognition they deserve. The worst people are being promoted; they have the support from similarly unqualified friends in more senior positions.

    Resource managers do nothing to truly evaluate the skill levels of their direct reports. How relevant are the skills of a team lead who has been with the company for 20+ years, yet can't explain what an Object Oriented language is?

    Your best people are the ones who are passionate about what they do. When they stop talking and stop sharing their enthusiasm, you know they're headed out the door. Start listening to them. Please.

    Look at the experiences of other companies who have outsourced - the ones who are desperately clawing to bring their operations back home. Don't listen to your self-serving cronies on the Board.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Bad place to work

    Underwriter (Former Employee)
    Cincinnati, OH

    ProsIt is easy to get in the door as an insurance professional. No potential to be moved/transferrerd if you enjoy Cincinnati.

    ConsThe training program is obsolete and outdated. The underwriters are greatly mismanaged and lack the necessary talent/skills to propely underwrite and negotiate accounts. The pay is on the low end of the insurance scale. You are not compensated for performance but for tenure, no matter how skilled/productive you are as an employee. The morale of the entire company is the most negative I have been around possible. Very few who work in the home office setting are very happy to be employed by CINF. The technology utilized for analysis is vastly underwhelming.

    Advice to Senior ManagementUpgrade your technology and training modules to be more in line with the insurance inustry. Work to improve the employees morale to increase workers enjoyment and efficiency.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Stressfull

    Legal Secretary (Current Employee)

    ProsFree Lunch. It was a solid company financialy. It was close to where I lived. Extra day off during holidays.

    ConsI worked for three different departments and they all had different rules about almost everything. None matched the rules in the handbook handed out by the company.

    Advice to Senior ManagementKeep a close eye on middle management. It seems that most of them I came in contact with took their title to mean they had free rein on company rules.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Cincinnati Financial? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Cincinnati Financial reviews and ratings — including employee satisfaction and approval rating for Cincinnati Financial CEO Steven J. Johnston. All 6 reviews posted anonymously by Cincinnati Financial employees.