Cincinnati Financial

www.cinfin.com

Cincinnati Financial Reviews

Updated August 14, 2014
Updated August 14, 2014
35 Reviews
2.5
35 Reviews
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Steven J. Johnston
18 Ratings

7 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    1950's

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincinnati Financial

    Pros

    Some good people and skilled people. Lunch is good and vacation time is good.

    Cons

    Terrible corporate culture. They hold on to the 1950's. Bad managers with no experience other than CinFin. Resource managers for IT are a waste of time and money.

    Advice to ManagementAdvice

    Fire the CIO, step into modern modern day business. The right people are not in the right roles. Outsiders are not welcome unless you are from Deloitte, which they are deeply in bed with.

  2. 2 people found this helpful  

    Not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant in Fairfield, OH
    Former Employee - Assistant in Fairfield, OH

    I worked at Cincinnati Financial as a contractor (less than a year)

    Pros

    A few decent people in the company.

    Cons

    Outdated technology
    Over worked
    Management/Team Leadership
    Some employee's egos

    Advice to ManagementAdvice

    Update your technology and make full time associates take classes in how to tolerate diversity in the work place. This company has to have some of the most "phobic" people working in it I've ever seen. The Underwriters make fun of their clients as soon as they hang up the phone with them and basically poke fun of everything from their accents to anything else you could imagine. That and they do treat contractors poorly. I worked there for 10 months and they treated me like I was beneath them, but in a "nice" way.

    Cincinnati Financial Corporation's Underwriters are a prime example of giving a little person the smallest amount of power...they gain a Napoleon complex.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    This place is like working in Bedrock.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Support in Fairfield, OH
    Current Employee - Administrative Support in Fairfield, OH

    I have been working at Cincinnati Financial full-time (less than a year)

    Pros

    A few nice people. The rest kinda let their "titles" go to their heads. Mainly the Underwriters are like this as they think their job is the end all be all of jobs. It's like Really?...Really?...okay...whatever you say Mr. & Mrs. I don't know what I'm doing and need the "Team Leader" to tell me everything but how to blow my nose.

    Cons

    Remember The Flintstones? Mr. Slate's office had that bird that use to peck out the words or they carved out letters on stone tablets. This place is even more behind the times than that. Their software is so behind the times it's ridiculous. Hey guys...why don't you step boldly into the early 90's and get more modern software! 1983 called and it wants it's programs back! This place is so far behind the times I'm surprised they don't still use Morris Code.

    Advice to ManagementAdvice

    Ditch the "good ole boy/girl" mentality you got going on there. This place is worse than Junior High with it's unofficial little clicks. I'll say this...if you love Football and Baseball (I mean REALLY love it) and talk about it 8 hrs per day...you'll fit in just fine. All while current management ignores the talented and hard workers they do have. Lose this mentality if you want to be a greater success.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Infuriating culture of deceit, secrecy, and finger pointing; IT begs for scraps from the master's table.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Developer in Fairfield, OH
    Current Employee - Developer in Fairfield, OH

    I have been working at Cincinnati Financial

    Pros

    If you happened to go to college with someone in upper management, you'll do very well for yourself here. Connections mean everything in this company.

    The company is well respected in insurance circles, with arguably one of the better claim services in the industry. They really look after their customers.

    Cons

    Sadly, they don't take especially good care of their employees. Doubly so for IT personnel.

    The culture of nepotism is such that people who are wholly unqualified for positions of seniority are promoted, usually to their own level of incompetence, thanks to a kindly word from a friend with influence. In a technical organization, this is a heinous oversight. We have utterly incompetent team leads, service managers, resource managers, and architects running the asylum. Of course, if you're the slightest bit vocal about these incompetencies, you're a troublemaker and will find yourself swiftly sidelined.

    Communication within the company suffers from an overriding need for secrecy on even the slightest matters. There is absolutely zero transparency; senior management are well aware of just how incompetent their policies are, but are powerless to do anything about it - the policies and processes that exist would require a herculean effort to uproot and redo. Money is wasted at an alarming rate because management are paralyzed with indecision.

    Technology has never been one of Cincinnati's strong points; it's estimated we lag five to eight years behind most other similarly-sized insurance companies. There's been a recent attempt at introducing up-to-date technologies and agile methods, but project management isn't up to the task. The future of entire IT departments are uncertain, as the company has gotten on the outsourcing bandwagon - again, several years behind the rest of the industry.

    There's very much an "Us vs Them" attitude in IT; we're constantly butting heads with the various business units over patently unrealistic timelines. Their answer should be put to Gregorian chant music: "Release it on schedule and work on a hot-fix."

    Advice to ManagementAdvice

    Mr. Johnston, you recently met with IT and shared your belief that we have the best people. Respectfully, we do not. We are bleeding intelligent and skilled engineers because they see the writing on the wall - whether that's because of outsourcing, lack of advancement opportunities, or because they don't get the recognition they deserve. The worst people are being promoted; they have the support from similarly unqualified friends in more senior positions.

    Resource managers do nothing to truly evaluate the skill levels of their direct reports. How relevant are the skills of a team lead who has been with the company for 20+ years, yet can't explain what an Object Oriented language is?

    Your best people are the ones who are passionate about what they do. When they stop talking and stop sharing their enthusiasm, you know they're headed out the door. Start listening to them. Please.

    Look at the experiences of other companies who have outsourced - the ones who are desperately clawing to bring their operations back home. Don't listen to your self-serving cronies on the Board.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Underwriter in Cincinnati, OH
    Former Employee - Underwriter in Cincinnati, OH

    I worked at Cincinnati Financial

    Pros

    It is easy to get in the door as an insurance professional. No potential to be moved/transferrerd if you enjoy Cincinnati.

    Cons

    The training program is obsolete and outdated. The underwriters are greatly mismanaged and lack the necessary talent/skills to propely underwrite and negotiate accounts. The pay is on the low end of the insurance scale. You are not compensated for performance but for tenure, no matter how skilled/productive you are as an employee. The morale of the entire company is the most negative I have been around possible. Very few who work in the home office setting are very happy to be employed by CINF. The technology utilized for analysis is vastly underwhelming.

    Advice to ManagementAdvice

    Upgrade your technology and training modules to be more in line with the insurance inustry. Work to improve the employees morale to increase workers enjoyment and efficiency.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    NOT HOW YOU DO THE JOB, IT'S WHO YOU KNOW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Cincinati (Colombia)
    Current Employee - Underwriter in Cincinati (Colombia)

    I have been working at Cincinnati Financial full-time (more than 10 years)

    Pros

    Matching 401K up to 6%, decent benefits, soup and salad in cafeteria....whoo hoo!

    Cons

    Terrible corporate culture, incompetent managers in managing talent....brown nosers will love! Overworked, sense of exasperation pervasive throughout company....Commercial, Personal, Field, Claims. Nepotism, children of independent agents hired frequently and get away with murder, so knowing people in high places will get you farther. Seen some egregious things done by some of these people and never fired. Not a woman, but do not favor women still despite losing lawsuit in past for discrimination. Frequently hire managers in positions who are pathologically poor in relating to people and more suited to generate reports and work with details. Well known to pay lower historically and introduced a new review system designed to curb pay more. Used to be family oriented and now bottom lines is accountability to shareholders. Very evident trying to shed higher priced experienced workers for low priced inexperienced substitutes.

    Advice to ManagementAdvice

    Morale is so poor and word will get out. At some point you will reap the cost for the direction the company has taken. Overpaying Senior Executives now only serves to widen the gap of discontent which seems to be a microcosm of corporate culture, and CFC used to be above that. Too few people have control now and Senior salaries have become bloated.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Stressfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Legal Secretary
    Current Employee - Legal Secretary

    I have been working at Cincinnati Financial

    Pros

    Free Lunch. It was a solid company financialy. It was close to where I lived. Extra day off during holidays.

    Cons

    I worked for three different departments and they all had different rules about almost everything. None matched the rules in the handbook handed out by the company.

    Advice to ManagementAdvice

    Keep a close eye on middle management. It seems that most of them I came in contact with took their title to mean they had free rein on company rules.

    Doesn't Recommend
    No opinion of CEO

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