Cincinnati Financial

  www.cinfin.com
  www.cinfin.com

Cincinnati Financial Reviews

Updated October 15, 2014
Updated October 15, 2014
32 Reviews
2.3
32 Reviews
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Steven J. Johnston
16 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Nice place to work for the culture, bad place to work for new technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Cincinnati, OH
    Current Employee - Developer in Cincinnati, OH

    I have been working at Cincinnati Financial full-time (more than an year)

    Pros

    Benefits are great, the number of people there allow you to meet at least one person you will get along with, and the environment is quite lax. It is a stable place to work, and layoffs in IT have never happened, or at least that's what I hear. They take care of their employees with events, discounts, and an effort to get you involved with the community. They give additional access to fitness programs, jewelry sales, used car sales, and other items for sale at a discount. They are flexible with your work-life balance. The pay and benefits are better than expected.

    Cons

    This is a tough place for a younger mind to be in software development. The project we work on is a giant beast whose coding is grounded in some very old practices (Think GOTO statements), and there is little chance to improve anything. "Training" is offered when you start, but it is hardly enough to get you understanding how the code works; rather, it is a brief walkthrough of the website's UI. Documentation is next to nothing, there is no knowledge base, and asking for help is often like a pinball game, where you're bounced from cubicle to cubicle to ask someone else to get an answer. The project is Being an insurance company, there is red tape in every direction, which greatly slows down development. There are some hard headed developers who are adamant about policing other developers, and other developers who are adamant and vocal that their way is right and everything else is wrong. In the end, it can be a very discouraging place to be.

    Advice to ManagementAdvice

    Let IT be technology centered, not insurance centered. By having development rely on your industry knowledge of insurance, you are losing a lot of bright minds. Be watchful of how involved your team leads are in the team, as some do not actually lead. Promote based on potential you see, not based on time on the job, and reward accordingly. Tear down the cubicles at least halfway and let us have a view. It encourages communication, and improves morale. Create a team solely dedicated to utilities, so those looking for a creative outlet in an otherwise bland project can have encouragement to work hard. Lastly, do not let the HR system boil all of your hard work down to a whole number (1 ~ 5). This encourages only five different levels of employee (Legally able to fire, almost legally able to fire, has a job, works harder than is paid for, has a best friend in HR).

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Looking good on papers overrides commitment, rectitude and hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fairfield, OH
    Former Employee - Anonymous Employee in Fairfield, OH

    I worked at Cincinnati Financial full-time (more than an year)

    Pros

    Direct managers appreciate hard work and integrity. They communicate what steps are needed to succeed and guide employees towards those goals.

    Cons

    Tenure, hard work, integrity do not matter with some upper management. Looking good on paper is what counts not the reality of how hard one works nor how dedicated someone is to their work and the company.

    Advice to ManagementAdvice

    Hiring and promotional practices need to be reevaluated. Stop discounting hard and dedicated workers just because they do not fit in a perfect little box. You are loosing some good people.

    Doesn't Recommend
  3.  

    This company is all about making money now, and that is all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Claims Representative
    Former Employee - Field Claims Representative

    I worked at Cincinnati Financial full-time (more than 8 years)

    Pros

    After five years of employment, you gain three weeks of vacation.

    Cons

    There is no work-life balance for a field employee. They lose people without re-hiring, so many, (if not all), in the field are often overworked. Every adjuster I worked with complained of the workload on a daily basis. Promotions are non-existent if you don't have the right connections. If sexual harassment is claimed, they make the person who made the claim feel like they asked to be harassed. Sexism is also an issue which is never addressed as it is a "good ol' boys" philosophy. If you are a Caucasian male with a family member who worked for CIC at home office you will be set. If you don't fit that criteria, good luck.

    Advice to ManagementAdvice

    Remember how and why the company started. Remember that it is not always all about the money. CIC used to value building QUALITY business relationships and I question whether that is what the main priority is at this point. It is sad that this is becoming just another mediocre (at best) insurance company...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Office Space - the reality show

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Financial

    Pros

    Job security, good people, free parking, cafeteria ... Can't think of much more than that

    Cons

    Cube farm hell. Dress code too conservative. Culture is straight out of 1965. Insurance is about as exciting as root canal. IT employees stuck with old technology. Where IT careers go to die.

    Advice to ManagementAdvice

    Loosen up... It is 2014 after all

  6. 1 person found this helpful  

    Not the same company it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Fairfield, OH
    Current Employee - Underwriter in Fairfield, OH

    I have been working at Cincinnati Financial full-time (more than 10 years)

    Pros

    Some nice people to work with.

    Cons

    Overworked, underpaid, stressful. No room for growth within the company.

    Advice to ManagementAdvice

    When I first started with the company many years ago, I was so proud to working at CFC. Everyone was nice, happy, helpful. You put in 45 hours a week and you were good to go. Now, you have to work at least 50 hours to keep your head above water. There is an unspoken expectation that you need to work from home after you put in 8 or more hours at the office.

    I believe Mr. Shiff is probably rolling over in his grave right now. The company he started, is not the company that stands today. He started the company with family values and wanted to put family first. He waned his employees happy, he knew them by name. Mr. Johnston has lost sight of the foundation the company was built upon. Even Mr. Shiff Jr. was more about employee happiness not just making money. Don't get me wrong, money keeps the lights on and salaries paid but at what cost? I know more people on anti-depressants and anti-anxiety medicaitions now because of the stress there. The majority of staff are unhappy. The CEO needs to starts over and put the employees first.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    From A Temp's Point of View.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in Fairfield, OH
    Current Employee - Assistant in Fairfield, OH

    I have been working at Cincinnati Financial as a contractor (less than an year)

    Pros

    Easy work for the most part.

    Cons

    Insincere co-workers who treat temps like a commodity.

    Advice to ManagementAdvice

    Update your painfully outdated software. Have regular employees treat temps as people without sounding fake and insincere. They might try to act friendly towards you, but they are transparent as can be. This place holds their precious underwriters in such high regard but in reality...they're just some people that took a few weeks of training and a lot still don't seem to know what to do. Basically this place needs a lesson in class and humility. If they spent half as much time trying to become a better company and less time talking about Baseball & Football they might accomplish Mr. Johnston's "vision".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Just Another Cog in the Insurance Machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Underwriter in Cincinnati, OH
    Former Employee - Underwriter in Cincinnati, OH

    I worked at Cincinnati Financial

    Pros

    CFC has a well-recognized name in P&C insurance, especially throughout the Midwest region. Its strengths in prior years was their commitment, first & foremost, to agents and insureds, as well as sound underwriting & business practices. Lots of opportunities to advance in the home office in Cincinnati or in any of the field locations. Field reps (e.g. state sales reps or claims handlers) work from their homes in their assigned territories.

    Cons

    Employees often viewed by middle and upper management as expendable resources, whereas in the past they were seen as valued resources. Sense of belonging/worth for most employees decreasing over the last few years. Perception that employees will be "downsized" more prevalent than in recent years. CFC has gone from a very good regional carrier to a "wannabe" national carrier, losing those small-business attributes that distinguished itself in the early years and becoming very similar to those competitors that were CFC's typical rivals.

    Advice to ManagementAdvice

    CFC has gotten away from those core values first established by Jack Schiff Sr. half a century ago. Were he still alive today I believe he'd be embarrassed and upset at the direction the company has taken in the last decade. The company has mutated from an organization steeped in traditional values (honesty, trustworthiness, personal and professional integrity) to one in which the pursuit of profit apparently is valued above all other objectives. A common concern voiced by many agents is that "its not the same company it was ten years, or even five years ago". Loyalty from agents, insureds, and employees is declining at a steady rate.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    not very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Underwriter
    Former Employee - Underwriter

    I worked at Cincinnati Financial

    Pros

    free lunch and decent work hours. Most people there are nice to work with.

    Cons

    Very outdated technology and a GOOD OLE BOYS atmosphere. Nice people to work with but it's all about who you know or related too. Training standards needs to be re-evaluated. Just because someone knows there job and is very experienced does not make them the best mentor.

    Advice to ManagementAdvice

    Look for ways to update technology and improve training across the board.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    great at first and poor on the last

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincinnati Financial

    Pros

    Allowed freedom to do your job most of the time, but field management appears to unqualified to give advice and help.

    Cons

    Recently seen a lot of employees in their early sixties leaving the company. 2 years ago, these same people were not interested in retirement.. Is someone pushing sr. employees out?t

    Advice to ManagementAdvice

    Take care of the people who have been taking care of the company

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    CFC is like going into the dark ages of technology and company culture where the good old boy network is alive and well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Associate
    Current Employee - IT Associate

    I have been working at Cincinnati Financial

    Pros

    Its great if your mom, dad, aunt or uncle work there. You do get free lunch in the "dining room" but that gets old fast. They used to have a pretty good pension plan but it is being phased out - new associates are stuck with a 401k and small match.

    Cons

    CFC has a lack of career opportunities, pay raises that don't keep up with inflation and almost no training budget. The IT department just implemented a goofy organization structure in IT where I report to a service manager, resource manager and project manager. CFC is very slow to adopt any new technology - upgrades take place when the vendors stop supporting the software. Nepotism is rampant at CFC so don't be surprised if certain people move ahead faster than others for no apparent reason.

    Advice to ManagementAdvice

    Don't promote people who are total suck ups; promote the smart people before they all leave. The lifers who got management positions are killing the potential of the company. Oh yeh, go back to the old dress code where we were allowed to wear polo shirts and khakis. Last thing: Top executives might want to actually try communicating with the "associates" (you know - that vision thing that most other companies have).

    Doesn't Recommend
    Disapproves of CEO

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