Cincom

www.cincom.com
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Cincom Reviews

Updated March 2, 2015
Updated March 2, 2015
14 Reviews
2.0
14 Reviews
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Tom Nies
14 Ratings

14 Employee Reviews Back to all Reviews

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  1.  

    Some very good people, some not so much, absolutely the worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincom full-time (more than 5 years)

    Pros

    a few really good folks there, work-life ok.

    Cons

    many folks have never worked anywhere else, most have not had a salary increase for over 5 years, no 401k match, very much living in the past, like 1970s past!

    Advice to ManagementAdvice

    time to shut the doors for good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Company appears to be downsizing and letting people go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincom full-time

    Pros

    Liked it till they laid off the entire department

    Cons

    No job security at all

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great employee culture, awful business management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincom full-time (more than 10 years)

    Pros

    Flexibility to work at home or in office. Employee culture is warm and caring, keeps the longtime Cincomers happy.

    Cons

    Family run business and the family doesn't know how to run their business. Imagine a software company were the developers are on old hardware and older releases of software, the IT manager thinks he is doing his job well.
    No pay raises in years, Cyclical layoffs have dwindled the staff to half what it was 10 years ago.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Move with caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincom full-time (more than 10 years)

    Pros

    Excellent product offerings. Some very good, skilled and talented people. Most at the non-management and mid-management level. Flexible work schedule.

    Cons

    Poor management decisions are made at the highest level and continue to be made year after year. Excellent people let go due to restructuring based on salary, not experience or real worth.
    Very poor Marketing for very good products.

    Advice to ManagementAdvice

    Upper management needs to really understand all what is going on in each department. They are removed from day to day operations and thus make non-informed decisions that are detrimental to the company as a whole.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Once innovative and now very stale and old fashioned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincom

    Pros

    Flexible work hours and days. Great people.

    Cons

    No raises in over 5 years. No pension plan. 401k matched for just a couple of years for no more. Great place to work if you like to whine.

    Advice to ManagementAdvice

    Get non-working family and friends off the payroll. Many working family members actually work. Management needs to practice the values they preach.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    growing old and out of touch, just as it's owner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Cincinnati, OH
    Former Employee - Senior Project Manager in Cincinnati, OH

    I worked at Cincom full-time

    Pros

    Great family atmosphere with nothing to do and paid well

    Cons

    boring as hell, due to lack of sales, the company is a TV soap opera, nepotism, old boy and people who are still living in the 70/80.

    Advice to ManagementAdvice

    Close the doors and live off your residuals, there are very few managers, just people wearing the title.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Offered some exciting opportunities but I don't regret leaving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincom full-time

    Pros

    There were a handful of young and intelligent people with whom I really enjoyed working. I liked helping our customers try to improve their selling process. I was exposed to a wide variety of industries and enterprise platforms. The flexibility was nice before my manager suspended it.

    Cons

    There are major problems with the culture at Cincom. Executives and mangers who have been with the company for a long time are part of a fraternity that sets the pace for everyone else. Their competitive strategy is no longer relevant in this millennium yet they continue to pretend that it's working. As other reviewers have stated, raises are non-existent. You might get promoted if you stay for ten years and hang with the right crowd. Budgets are so small that it was a constant struggle just to deliver basic solutions using mediocre software products for our customers.

    Advice to ManagementAdvice

    Cincom needs new leadership if it is going to turn around and become profitable again, but I don't have much hope for that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    An Endless Decline for a Former Industry Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincom full-time (more than 8 years)

    Pros

    The company does allow employees to have a great deal of flexibility in setting their work schedules, including the ability to work remote when necessary.

    Cons

    Original owner/CEO is out of touch with industry and provides no effective strategic leadership. Employee salaries well below industry standards and nepotism eliminates upward mobility and limits innovative thinking at the upper levels of the company. There is an inability across divisions to execute engineering delivery with product that meets business requirements of users. The leadership lives in the past

    Advice to ManagementAdvice

    Seek a buyer for the company, family ownership will lead to its demise

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Once thriving company slipping away quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincom full-time

    Pros

    Friendly employees, decent benefits, comfortable working environment, week of vacation between Christmas-New Years.

    Cons

    Living in the past. It's glory days (or decades) are over. Products are never quite complete. Sales and partner deals move at snail speed. In the mean time, competitors are adjusting to the times and offering a much easier and efficient product. When selling their product to other companies, Cincom loves to state "The company that is easiest to buy from is usually the company that prospects will buy from", ironically Cincom is not easy to buy from. Completely overprice/charge their lagging products, while also charging outrageous service fees that usually cost as much as the product itself.

    Working environment is okay. Typical "Office Space" set up, with cubicles and decent size desk areas. Company is finally starting to update their ancient computer systems given to employees. I was lucky enough to have a newer computer, but some employees were still working on late 90's/early 2000 Dells, running windows XP. Phone systems/headsets are outdated. Most companies today (at least on the sales teams) have email, phone, and CRM tied into each other to make calling and communicating to prospects faster. Not at Cincom. Having to physically dial a number may sound like nitpicking but time is money in sales and when you're having to punch in a phone number 60-100 times a day it takes away from the efficiency of trying to reach more prospects. Tie your phone system into CRM so it's a simple click/or drag to dial numbers and speed up the amount of calls your sales team can make.

    Company has too many products and divisions that aren't all on the same page and in some instances competing against each other. This only adds to the confusion and frustration of employees. There doesn't seem to be a real set corporate wide plan other than, "We need to start making money and save this company."

    Marketing/PR team is out of touch with reality, in the fact that they need to market themselves better online to get more inbound leads and run better campaigns. Over the past year they've lost 3 of their top marketing people who most likely left for greener pastures.

    A company that pledges "The Three C's" (Character, Competence, Commitment) hardly live up to these. They're constantly making budget cuts to save themselves and will let go of anyone whether you've been there 15 years or 1.

    Salaries are way under industry averages and don't expect a raise unless you're given a promotion. Even those raises are very, very minimal.

    Advice to ManagementAdvice

    Hire fresh college grads (especially in marketing) that can bring in fresh ideas and trends.
    Pay either your best current employees and/or newer/better ones a respectable salary. Any top employee, no matter the division is likely to leave if they know they're being undervalued and can make more money at a company that is actually thriving.

    In summary, stop living in the past all around. (Marketing, technology, selling techniques, salaries, etc.) because it's sad to see a company that was once an industry leader slipping away more and more each year, especially when you have several dedicated employees who are being undervalued sticking it out for you. When it reality they could be doing much better off somewhere else.

    Good luck to everyone at Cincom. I sincerely hope things turn around soon for you!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It's been challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Industry Consultant in Cincinnati, OH
    Current Employee - Industry Consultant in Cincinnati, OH

    I have been working at Cincom

    Pros

    The people are genuine and helpful. There is flexability in hours and allowance for personal time when needed. Employees have lots of experience.

    Cons

    Raises have been non existent for several years. The stress on employees has increased and the fun of working there has significantly diminished. there is great concern regarding the future of the company.

    Advice to ManagementAdvice

    Leadership needs to communicate what's happening currently, where we're going in the future, how we're going to get there and what role each employee is going to play.

    Doesn't Recommend
    Disapproves of CEO

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