Cinemark

  www.cinemark.com
  www.cinemark.com

Cinemark Reviews

Updated October 26, 2014
Updated October 26, 2014
249 Reviews
3.0
249 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cinemark CEO Alan W. Stock
Alan W. Stock
85 Ratings

Review Highlights

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 142 reviews)

  • Free movies, free popcorn and drinks during break (in 25 reviews)


Cons
  • If you have worked for the company for years and the minimum wage goes up, too bad (in 22 reviews)

  • If nights, weekends and holidays are a deal breaker, you should avoid all movie theatres (in 8 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concessions/Usher in Long Beach, CA
    Former Employee - Concessions/Usher in Long Beach, CA

    I worked at Cinemark part-time (less than an year)

    Pros

    Free movies anytime, plus, extra free tickets weekly for friends and family.

    Cons

    The management is ridiculous. Most of the managers are in their early 20's and seem to think that being one of 7 part time managers at a movie theater gives them power over people. Most of them don't really know, or don't care about, the law, in regards to labor, as it is regularly broken. They routinely impose skipped/late lunches and breaks, and clock you in and out so that there isn't a paper trail. Aside from the management, a large portion of the employees hired are entirely incompetent. Because most people are simply there for a summer, or a school break, etc. they don't feel any responsibility to maintain any kind of professional demeanor, (some even sell drugs at work), and as such, it can be an awful place to work for those that are professional. The worst part about working here, however, is that the managers are actively encouraged to befriend you on social media, and if you say anything that might be considered negative about your work experience, you are punished with fewer hours, or, sometimes, loss of whole weeks. Also, working only 15-20 hours a week is absurd, especially when they actively discourage having multiple jobs.

    Advice to ManagementAdvice

    Train jr managers better. Hire better staff. Provide better incentives for higher caliber employees. Give a reasonable number of hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good for high schoolers, bad for anyone else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Cinemark full-time (more than 8 years)

    Pros

    Flexible schedule, fun environment, free movies

    Cons

    Poor wages, no decent benefits, capped hourly wages regardless of years with company, no real opportunities unless you live in Texas.

    Advice to ManagementAdvice

    Increase management hourly wages, add better benefits.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Turf wars between departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark full-time (more than 3 years)

    Pros

    Loved getting into free movies. Pay & benefits were good but no bonuses unless you are a director or higher.

    Cons

    Hard to work with other departments due to turf wars. Little room for advancement since directors & higher never leave or get promoted often. Only way to advance is to move to other departments. No incentives to save money for company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It Was Okay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark

    Pros

    Free Movies
    Cheaper food when working.

    Cons

    Hard/ Dangerous work. Mostly everyone behind the stand had one or two burns to show from cleaning the equipment. Not worth it at that pay.

  6.  

    Not recommended for long term employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark

    Pros

    -Very good part time job due to shift ranges

    Cons

    -Bad upper management at multiple locations

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Corporate doesn't seem to be involved. Every theater seems to be run different.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Grapevine, TX
    Former Employee - Assistant Manager in Grapevine, TX

    I worked at Cinemark full-time (more than 3 years)

    Pros

    The job in its self is pretty easy if you can handle guests who think they're entitled to star treatment. Plus you get free movies and the scheduling is pretty flexible. I enjoyed the work and at the time i worked there everyone was around my age. Floor staff is usually 16-18. Managers are 19-25 usually.

    Cons

    Pay for managers isn't enough. the difference in pay between my floor staff position and manager position was $.63 difference for a lot more work and responsibility. At least at my theater policies weren't strictly followed and managers were just as bad as employees. Our theater manager slept with employees, managers would throw expired milk gallons off the roof. employees were constantly on cell phone or snacking on the job but that's how things were run. Every now and then when someone from corporate or our regional manager stopped by things briefly got serious. We'd have 16 and 17 year olds either come in at 7 am or stay after their shift till 2 am deep cleaning the theater to make it look presentable. Employees would get fired for a policy that they broke 4 months prior, like buying one scoop of ice cream but getting 2 instead. everything was inconsistent.

    Advice to ManagementAdvice

    Reward your staff that doesn't belong to corporate, the people who are the faces of Cinemark. Keep things consistent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    I would prefer working with manure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Boynton Beach, FL
    Former Employee - Assistant Manager in Boynton Beach, FL

    I worked at Cinemark full-time (more than 5 years)

    Pros

    The biggest pro is the ability to watch free movies, which can be taken away by the ruler(General Manager) at any given time. You just get used to it.

    Cons

    The company has a lack of respect of their staff. The GM has made quite a few sexist and racist remarks over the years. You just deal with it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher in Medford, OR
    Current Employee - Usher in Medford, OR

    I have been working at Cinemark part-time (less than an year)

    Pros

    Free Movies which is really the only cool deal

    Okay high school job for starts (but leave after high school)

    Nothing else really...

    Cons

    Crappy benefits
    No hours
    Very strict management
    Treats you like dirt while they tell you to treat their guests like gold.
    A "raise" is AT MOST 25 cents per six months.

    Advice to ManagementAdvice

    Give your employees better pay, something better than 25 cents every six months for a raise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Low pay, incompetent management, favoritism, free movies, fun coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist in Plano, TX
    Current Employee - Concessionist in Plano, TX

    I have been working at Cinemark part-time (more than an year)

    Pros

    Free movies whenever (+1), half off concessions during break, free drinks and popcorn, fun coworkers for the most part, can potentially get a lot of hours.

    Cons

    9 hour shifts with one 30 minute break, AMs act like a clique and only care for the "favorites", management gossips constantly, rude customers, constant secret shoppers, you have to call your managers by their last name even if they are younger than you, I feel like I'm in school at this job, 12 cent raises, no overtime.

    Advice to ManagementAdvice

    Care more for your employees who are doing all of the work for you. Try applauding the floor staff for their accomplishments as opposed to only telling them what they do wrong.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    The Patients Ran The Asylum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee
    Former Employee - Employee

    I worked at Cinemark part-time (more than an year)

    Pros

    Free movies, genuinely simple work.

    Cons

    Management was a disaster, inexperienced and just not hands on.

    Advice to ManagementAdvice

    Hire better managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Cinemark Photos

Work at Cinemark? Share Your Experiences

Cinemark

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.