Circuit City Reviews

Updated March 7, 2015
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3.0
101 Reviews
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Circuit City Chairman and CEO Richard Leeds
Richard Leeds
20 Ratings

101 Employee Reviews

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  1. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Circuit City

    Pros

    Great co-workers, managers, and training.

    Cons

    Went out of business a few years back

  2. TV/home audio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun environment, flexible hours, easy to get time off, a lot of interesting customers

    Cons

    Low Pay, out dated systems, revolving management/ new manager every month

  3. Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Co-Workers were all fun to work with

    Cons

    Time-Off submissions were often issues

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  5. Circuit City

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Good employee discount available from day one

    Cons

    Long hours, holidays are tough

  6. When they had brick and mortar stores and pay was based on commission, the place was decent. Then it got far worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Atlanta, GA
    Former Employee - Sales Manager in Atlanta, GA

    I worked at Circuit City full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you were a good salesperson and energetic, you could make some decent money for an entry level retail sales position when the pay was on a commission basis. There were opportunities for advancement.

    Cons

    The company let go of most of their good salespeople when they went to an hourly pay rate system. Those people were often some of the more knowledgeable people as well, so that further hurt the customer service. The upper management of the company lacked vision and true leadership; they spent a lot of money on consultants trying to make up for this lack. They were also reactionary rather than proactive in how they managed their business model.

    Advice to Management

    The company has changed to, as I understand it, a web only based company. Not sure if any of the old management came over. I hope not. They needed true leadership, and if my understanding is correct that they no longer have physical stores, their business model would be markedly different.

  7. Great place

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Environment and people and products

    Cons

    Went out of business. Miss the people I worked woth

  8. Sorry they're gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City (more than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    commission, friendly, flexible, broke, bankrupt

    Cons

    out of business and out of work

  9. Very good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at Circuit City full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Promoted almost completely from sales floor, excellent proactive training program and monthly bonuses offered and paid for exceeding objectives and goals. Very good 401k program and benefits. Excellent employee discounts on all home electronic equipment. Monthly contests with great prizes that almost anyone had a chance to win.

    Cons

    Worked most weekends and required holiday shifts. Overtime happened on a weekly basis. Once you reached Store management level it was very difficult to advance further. Very limited time off unless it was a well in advance planned vacation that required corporate approval prior to you taking it. Sometime you had to not only opne the location you had to stay and close the location late at night.

  10. Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Circuit City

    Pros

    Compensation was good on commissions

    Cons

    Management felt superior to the sales staff. No encouragement or motivation, especially when there are amazing sales reps who can do the job efficiently, but not motivated to do so.

    Advice to Management

    Motivate your employees

  11. Great online and telephone operation, disappointing retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Circuit City full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work-life balance, dynamic coworkers, good benefits.

    Cons

    Disappointng retail experience - even with (always diminishing) employee discount, it was difficult to shop in the stores. It's not a good sign when your own employees prefer your competitor's full price over your discount.

    Advice to Management

    Next time, don't discourage your best sales people by completely removing the incentive to sell.

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