Circuit City

  www.circuitcity.com
  www.circuitcity.com

Circuit City Reviews

Updated December 13, 2014
Updated December 13, 2014
326 Reviews
3.8
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Circuit City Chairman and CEO Richard Leeds
Richard Leeds
57 Ratings

Review Highlights

Pros
  • A great place to work, with strong ethics and integrity (in 17 reviews)

  • Fun work environment, management wasn't overbearing (in 17 reviews)


Cons
  • Poor upper management drove the company into liquidation (in 20 reviews)

  • Senior management disconnected from the realities in the field (in 14 reviews)

More Highlights

100 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    TV/home audio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Fun environment, flexible hours, easy to get time off, a lot of interesting customers

    Cons

    Low Pay, out dated systems, revolving management/ new manager every month

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Co-Workers were all fun to work with

    Cons

    Time-Off submissions were often issues

  3.  

    Circuit City

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Good employee discount available from day one

    Cons

    Long hours, holidays are tough

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    When they had brick and mortar stores and pay was based on commission, the place was decent. Then it got far worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Atlanta, GA
    Former Employee - Sales Manager in Atlanta, GA

    I worked at Circuit City full-time (more than 3 years)

    Pros

    If you were a good salesperson and energetic, you could make some decent money for an entry level retail sales position when the pay was on a commission basis. There were opportunities for advancement.

    Cons

    The company let go of most of their good salespeople when they went to an hourly pay rate system. Those people were often some of the more knowledgeable people as well, so that further hurt the customer service. The upper management of the company lacked vision and true leadership; they spent a lot of money on consultants trying to make up for this lack. They were also reactionary rather than proactive in how they managed their business model.

    Advice to ManagementAdvice

    The company has changed to, as I understand it, a web only based company. Not sure if any of the old management came over. I hope not. They needed true leadership, and if my understanding is correct that they no longer have physical stores, their business model would be markedly different.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great place

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    Environment and people and products

    Cons

    Went out of business. Miss the people I worked woth

  7.  

    Sorry they're gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City (more than 3 years)

    Pros

    commission, friendly, flexible, broke, bankrupt

    Cons

    out of business and out of work

    Approves of CEO
  8.  

    Very good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at Circuit City full-time

    Pros

    Promoted almost completely from sales floor, excellent proactive training program and monthly bonuses offered and paid for exceeding objectives and goals. Very good 401k program and benefits. Excellent employee discounts on all home electronic equipment. Monthly contests with great prizes that almost anyone had a chance to win.

    Cons

    Worked most weekends and required holiday shifts. Overtime happened on a weekly basis. Once you reached Store management level it was very difficult to advance further. Very limited time off unless it was a well in advance planned vacation that required corporate approval prior to you taking it. Sometime you had to not only opne the location you had to stay and close the location late at night.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Circuit City

    Pros

    Compensation was good on commissions

    Cons

    Management felt superior to the sales staff. No encouragement or motivation, especially when there are amazing sales reps who can do the job efficiently, but not motivated to do so.

    Advice to ManagementAdvice

    Motivate your employees

  10.  

    Great online and telephone operation, disappointing retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Circuit City full-time

    Pros

    Work-life balance, dynamic coworkers, good benefits.

    Cons

    Disappointng retail experience - even with (always diminishing) employee discount, it was difficult to shop in the stores. It's not a good sign when your own employees prefer your competitor's full price over your discount.

    Advice to ManagementAdvice

    Next time, don't discourage your best sales people by completely removing the incentive to sell.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Fun Warehouse Experience

    Former Employee - Warehouse in Kennesaw, GA
    Former Employee - Warehouse in Kennesaw, GA

    I worked at Circuit City full-time (more than an year)

    Pros

    Positive work environment, friendly associates all around (from managers, floor associates, to fellow warehouse workers). The guys in the warehouse all worked together (when there were more than one employee on shift).

    Cons

    While working in the warehouse, the amount of dust that had collected over the course of 10+ years was quite disturbing. Also, having only 1-2 employees to unload a truck with over 2000+ pieces of merchandise was not fun!

    Advice to ManagementAdvice

    Pay more attention to the cleanliness of the store!

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