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Cisco Systems Reviews in Research Triangle Park, NC

Updated Mar 23, 2014
All Employees Current Employees Only

3.5 142 reviews

71% Approve of the CEO

Cisco Systems Chairman & CEO John T. Chambers

John T. Chambers

(109 ratings)

73% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance (for most) with plenty of tools to help get that done (in 534 reviews)

  • It is very flexible environment where most people can work from home if they desire (in 301 reviews)


Cons
  • No part-time options for professionals wanting work-life balance while raising a family (in 161 reviews)

  • The result is a dilution of culture and a race towards big company mediocrity (in 149 reviews)

More Highlights
11 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Looks good on resume if you can take the job long enough to keep it on a resume

    Network Engineer (Current Employee) Research Triangle Park, NC

    ProsGreat people, contributors or non management are usually pretty helpful and great people to work with. You will need this to grow, not get a raise or higher position in the company, but just to grow as an individual. Employees teach each other, all do it yourself style. Not much as far as a how to internally. Work from home, that is a huge plus, but also grants yourself to working longer hours.

    ConsBasically no pay raises. Very hard to get yourself put out there as a great contributor. Usually receive a new manager 1 to 2 months before the yearly review which could give you a raise. Easiest way to say, sorry I dont know how good/bad you are, so no raise this year, again. Tired of always working late and hard work being input and nothing getting out. Looking for a new position in another company. Beware if you request a raise too much with the recent yearly employee head chopping, your head will be on the block pretty quickly. Not enough internal communication is given to employees. Too much money spent on buying new companies when Senior Management turn around, fire 4,000 people and say its to keep our stock holders happy. Funny thing is all full time employees are basically stock holders, so who is really supposed to be the happy ones? Yearly survey is sent out, nothing really done with the bad parts, all meetings skip those questions. Too many meetings about things that have nothing to do with your actual work. Example: IT meeting, all hands. All IT must attend. Basically 2 hours talking about how sales is doing and how the cisco.com home page was created. If you work in the NW team, and never deal with that, it was a wasted 2 hours basically.

    Advice to Senior ManagementWork towards a goal that internal employees can actually see. Stop pushing all these re-orgs after Cisco buys various companies that get sold 2 years later. Acquasitions are usually supposed to help a company not just bring in more employees that can be easily laid off later. Instead of buying a company to get rid of the competition, create something that will help push Cisco higher. The switch/router industry is seeing a major change and I doubt the present Cisco model is ready for it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    I love Cisco but you are overworked, unappreciated, underpaid and they don't want anything but "yes" people.

    Anonymous Employee (Current Employee) Research Triangle Park, NC

    ProsWork remotely, good benefits, accommodating to family issues.

    ConsToo political, promotion by cronyism. It is not what you know that allows you to get ahead, it is who you know. The rating and ranking system does not work, a good employee can get rated with Needs Improvement just because a metric needs to be met. You are not rated on your actual value.

    Advice to Senior ManagementBring back some of the good people you just let go, and look beyond favoritism to when making decisions to lay people off. Change the rating and ranking program, a good employee should not be marked as Needs Improvement because one manager in the meeting has a more over powering presence than another one.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    stressful, a lot of politics, unfair reward

    Software Engineer III (Former Employee) Research Triangle Park, NC

    Prosbig company, a lot of employers, opportunities within the company

    Consyou don't get rewarded no matter how hard you try, it's mostly about politics,
    frequent layoffs even after growing profits, they always have to find bottom 5% even if all the team members tried hard. nonsense company

    Advice to Senior Managementwake up, stop bullshitting

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    24 years as technical support engineer

    TAC Engineer (Former Employee) Research Triangle Park, NC

    ProsGreat customer experience. Bleeding edge technology

    ConsThey get rid of long time employees and outsource their work to India and Costa Rica. The customer support suffers and the customer satisfaction plummets and all they care about is the bottom line. There is no loyalty anymore. They do not care about the employee or the customer. It is all about metrics. Take a case close a case.

    Advice to Senior ManagementRespect and appreciate your AMERICAN born work force

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Stay away if you want a life outside of work

    Systems Analyst (Former Employee) Research Triangle Park, NC

    ProsFast track learning experience. Lots of sharp people.

    ConsHours may be flexible, but your working all the time. Full time in RTP, but staying up several nights until 3am to complete work / meetings with folks in Bangalore. All while barely understanding a thing said. No help with management to balance the load.

    Advice to Senior ManagementJust move it all to India and get it over with.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Bait and Switch

    Project Manager (Current Employee) Research Triangle Park, NC

    ProsIntelligent, motivated and interesting colleagues
    Flexible work location if your manager is fine with working from home

    ConsIf I didn't know better I would think that the primary purpose of Cisco was to produce PowerPoint presentations
    The offices are dirty and filled with broken down sticky, dusty furniture
    They keep temps on for years in permanent positions, basically breaking the social contract that full-time professional employees will be covered by health insurance (essentially outsourcing health care costs)
    Extreme work schedules and I state this coming from a background in Investment Banking, vacations are basically spent working

    Advice to Senior ManagementBring in some youthful energy . Switch the focus to creative vision and away from consolidating and downsizing.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    It all went down hill.

    Technical Lead (Former Employee) Research Triangle Park, NC

    ProsIt used to be a good place to work. Experience looks good on a resume. ESSP was a great deal.
    Severance is good, when they offshore you.

    ConsIn Cali, India or China it is probably an ok job. In RTP, you can be in sales or support and possibly have a future. If you are a Sr. developer in RTP, your future is limited. When you start teaching offshore replacements, be worried. Don't be surprised if you work night and weekends, have great performance reviews, and then are thrown out like old socks.

    Advice to Senior ManagementIf your goal is to get rid of your best, brightest, hardest working staff, and breaking up teams that work great together, then you are going an A+ job.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Sweatshop

    Data Analyst (Current Employee) Research Triangle Park, NC

    ProsI have been contracting with Cisco (under 3 different bosses) for over one year. They never want to pay overtime. Pros: There is a lot of work.

    ConsThere is too much work --- on average 10- 12 hours per day w/o OT.

    Advice to Senior ManagementPay Cisco contractors without any hassle.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Only work here if you have NO life or family

    Anonymous Employee (Current Employee) Research Triangle Park, NC

    ProsUm.... I get to work at home, but that's only because they want me to work even more hours(move this to con) Working from home used to be a great idea, but Cisco uses this to get you to work more hours!!! Don't be fooled!

    I learn a lot from my coworkers.

    I get to say I work at Cisco

    I would have more Pro's if I was on a different team. It's sad really....

    ConsExpected to work ALL hours of the day. No respect for people's time even if you have children. I laugh when I hear about "Best Places to Work" My team is a corporate sweatshop. Everyday we are expected to work until 1AM+ when our day starts at 8AM. This isn't happening before a release these hours are everyday! Call me crazy if I actually want to pickup my child, feed her, and take care of her.

    My wife is a single parent after I started working for Cisco because I am ALWAYS working.

    Horrible business processes, horrible quality of data, and horrible workarounds that cause more issues with the data.

    Never in my life have I ever seen managers yell and degrade their employees. I haven't had that directed towards me, but I've been in meetings and witnessed this. I've seen managers yell at employees who want to go home when it's 9PM and they are IN THE OFFICE with NO DINNER when his or her day started at 8AM. This is not a third world country!! Some managers need to stop this mentality!!!!

    Way overly complicated processes and offshoring to India doesn't help matters. It takes weeks to deal with Cisco's customer support which is in India for simple issues or questions that should be a matter of minutes.

    Advice to Senior ManagementFire your managers and directors! Managers on my team have NO clue the hours we are working nor the labor involved to get the work done.
    Scrap every single ERP, reporting tool, etc.. that you have and start over! Yes this would cost millions, but geez you are spending millions on labor just to deal with the horrible data and processes your systems create!
    Stop with the family friendly garbage cause you are NOT! If you think so send out a survey and follow up. Be sure to include your slave labor I mean your contractors.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    8 people found this helpful  

    Getting worse all the time

    Engineer (Current Employee) Research Triangle Park, NC

    Pros- flexible work hours
    - allowed to take time off as necessary to handle personal matters

    Cons- Very limited career advancement, if you're not willing to self promote yourself year round, then you can forget promotions or salary increases. Even if you do promote yourself year round, you can still forget about a salary increase. Don't even mention stock options/rsu's, those are reserved mainly for execs.

    - Any perks that we used to have mostly have been eliminated. We still get free coffee and hot tea.
    - Health benefits are being cut back yearly it seems.
    - US engineering jobs are being outsourced to china and india on an ongoing basis. Coupled with the lack of career advancement, this creates a huge moral problem.
    - Ridiculous work hours expected. It used to be somewhat worth it to work long hours when there were stock options and salary increases. Now, I find myself and others working less and less after hours. And any overtime hours worked are mostly unrewarded. It's not uncommon to work day and night for several weeks and receive a $500 cap award if you're lucky. Sometimes, it's $0.
    - middle management is horrible. Mostly a bunch of politicians only worried about protecting their kingdoms.
    - end result of all of the above is that it is taking longer and longer for projects to get out the door and the product quality is terrible.

    Advice to Senior Managementnone, it's nothing they don't already know about and have done nothing about in the past.

    No, I would not recommend this company to a friend

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