Citi

  www.citigroup.com
  www.citigroup.com

Citi Reviews in London, England

Updated August 25, 2014
Updated August 25, 2014
2,858 Reviews
3.2
2,858 Reviews
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Citi CEO Michael Corbat
Michael Corbat
627 Ratings

Review Highlights

Pros
  • Citi generally has a good work-life balance for a financial services company (in 230 reviews)

  • satisfied work place environment with the ability to work from home (in 84 reviews)


Cons
  • Bad work-life balance, but you could not expect such benefit from investment banking (in 117 reviews)

  • Senior management continues to move jobs from NYC to Buffalo to save money (in 117 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Dead for technology in London (CATE)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in London, England (UK)
    Former Employee - Senior Vice President in London, England (UK)

    I worked at Citi full-time (more than 10 years)

    Pros

    Good Salary, outstanding technical staff (those who haven't been made redundant yet), good package, nice location, good work/life balance.

    Cons

    If you want to work in IT technology/engineering in London then forget it. The company is refocussing on low cost locations just as every other major financial is doing the opposite. Absolutely stunning lack of imagination and creativity in management (based in the US). No one really knows what the direction is for technology because the man in charge is seaweed, he goes whichever way the current is flowing that day and changes according the changing current the following day. During a 30 year career I've yet to see such inept management and it beggars belief that they survive. If there isn't a major IT catastrophe in the next year or so it will only be because enough of the true stars on the ground are still there patching the gaping holes while they wait for the golden ticket to arrive. Zero paid training ever, siloing of talent endemic, opportunities for changing roles non existent unless you fancy moving to India.

    Advice to ManagementAdvice

    Get someone in on the ground who knows what the hell they're doing, get them to identify the deadwood at senior management levels and move them on and keep more of the people who actually can do the job and make a difference beyond producing reams of Powerpoint slides to be delivered in a tortuous 2 hour monotone monolog. Invest in the established technology hubs that got the bank where it is and don't risk it all on a cheap unproven alternatives. If you don't it will come back and bite you in a big way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Very Unethical, A playground for complacency and incompetence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in London, England (UK)
    Former Employee - Senior Analyst in London, England (UK)

    I worked at Citi full-time (more than 5 years)

    Pros

    Great exposure to projects and software systems if you are willing to sacrifice your life.

    Cons

    Very little opportunity for reward or recognition if you are not part of the "clique". Suggest avoiding like the plague. Senior Management lack direction, and your peers are likely to kick back and watch you do all the work and then take credit for it.

    Advice to ManagementAdvice

    Stop allowing the employment of incompetent people just because they are friends of friends, and ensure rewarding the best individuals to retain talent. Set a clear career path, and make sure goals are fair and attainable, and not used to hold individuals back.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    KYC QA Analyst/Client Service officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service & KYC QA Officer in London, England (UK)
    Former Employee - Service & KYC QA Officer in London, England (UK)

    I worked at Citi full-time (more than 10 years)

    Pros

    None, any more...
    Used to be a fantastic place to work 10-15 years ago

    Cons

    Stressful environment for the last 10 years

    Advice to ManagementAdvice

    Listen to employes. Change management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    A facade of meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in London, England (UK)
    Current Employee - Vice President in London, England (UK)

    I have been working at Citi full-time (more than 8 years)

    Pros

    Citigroup is company with global presence and across many markets. This means that given you are in the right place at the right time, there are internal opportunities to be taken, provided you have sufficient contacts.
    There is a scheme which allows remote working which if your area allows, can be very flexible.

    Cons

    There seems to be very little causal link between performance and compensation/promotions; there are reviews and guidelines but popular consensus seems to be that they are not taken very seriously or into account. In addition, there seems to be a process of massaging the performance results into your typical normal distribution.
    Internal opportunities are not always advertised, so to take advantage of these, you need to have built an extensive network.

    Internal departmental politics is common - you can get more discussions on which department will pay for certain things rather than focusing on the greater need of the organization. This can be extremely demoralizing.

    The message of valuing employees is always pumped out but from recent cost cuts, this has to be taken with a pinch of salt.
    There has also been an extremely drive to replace permanent employees with contract staff; many of which do not seem suitable.capable for the job - the sole focus is the bottom line.

    Advice to ManagementAdvice

    Link performance with compensation, reduce red tape, clamp down on the politics and get departments focused on the corporate needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Disorganised understaffed but still some good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk IT in London, England (UK)
    Former Employee - Risk IT in London, England (UK)

    I worked at Citi as a contractor (more than an year)

    Pros

    Some good people still left. Old but good legacy technology. Middle management know whats going on if powerless to stop it

    Cons

    Staffing cut to the bone and beyond but whole depts gone. Need to hire more people instead of making hose left work harder

    Advice to ManagementAdvice

    Stop cost cutting in critical areas

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Interview review Transaction banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transaction Banking in London, England (UK)
    Former Employee - Transaction Banking in London, England (UK)

    I worked at Citi as a contractor (more than an year)

    Pros

    Good at making it look like they are the bees knees

    Cons

    All is not what it seems, they take people on who are FoaFoaF (Friend of a Friend of a Friend) and from their outsourced partners in India, and pay them peanuts and if you are not of the same background you are going nowhere! They just expect you to take all the crap they throw at you and give you a crappy Citi pre paid card with £50 on it for Xmas bonus BOLLOX!

    Advice to ManagementAdvice

    Look at how and who your managers /directors recruit no wonder Vikram CEO left with his tail between his legs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    you can get away with anything here

    Current Employee - Operations Analyst in London, England (UK)
    Current Employee - Operations Analyst in London, England (UK)

    I have been working at Citi full-time (more than 3 years)

    Pros

    work life balance
    if you get pregnant

    Cons

    unfair distrubution of work and pay
    middle managers who get paid for doing nothing
    rewarding good work with more work instead of pay
    some people will just never get promoted no matter what - only those who shout the loudest get it

    Advice to ManagementAdvice

    you are not special

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    More bureaucratic than the post office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in London, England (UK)
    Current Employee - Vice President in London, England (UK)

    I have been working at Citi full-time (more than 5 years)

    Pros

    Large global company, ability to work on a global scale
    Great people, access to the very latest technologies
    Flexible work schedules, at home work opportunities

    Cons

    Almost impossible to actually get things done
    Technology unit is hampered from delivering solutions to the business due to complex process and procedures. Projects that could be delivered in 3-4 months anywhere else will take 2 years to complete at Citi

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Project Manager within Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Citi

    Pros

    * Great work/life balance
    * Vast majority of people are friendly and willing to help
    * Global firm, with regular interaction to all corners of the world

    Cons

    * London is no longer seen as a growth site for back office functions such as Technology, thus attrition is high and back-fill is usually elsewhere in the globe
    * Poor pay compared to market rates
    * Limited scope for career progression

    Advice to ManagementAdvice

    Citi has many layers within the organisation. Often messages of direction and values are lost in translation between the executive leadership team in New York, and the regional management teams. When drilling into the regions, staff are not empowered to fulfil the aspirations of the firm without going back to New York for approval.

    Doesn't Recommend
    Approves of CEO
  11.  

    Timeout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Operations Analyst in London, England (UK)
    Current Employee - Senior Operations Analyst in London, England (UK)

    I have been working at Citi

    Pros

    The challenges help you grow

    Cons

    It is extgremely difficult to progress if you havent entered the company under some sort of management programme

    Advice to ManagementAdvice

    Stop spending so much on incompetent temps when the work can be done by existing staff by keeping up their morale by giving them decent salaries

    No opinion of CEO

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