Citi Reviews

Current Employee – been working at Citi full-time for less than a year

Pros – Good benefits and on campus amenities.

Cons – Realized the on campus amenities are so you never have an excuse to leave.
Never felt so undervalued as an employee.
Bad apples are left to spoil the bunch, even when the manager admits to knowing they are there.
Systems are so antiquated, you do very manual processes.
50+ hour weeks is the norm. Including coming in on occasional Saturdays. I have seen senior managers working well in excess of 60 hours and coming in on weekends.
Very poor work/life balance.
Strong individual contributors are promoted to lead, but turn out to be terrible leaders.
Never been so unimpressed with management.
Tiny desks to work at.
Bureaucracy that rivals the federal government.
Outsourcing more jobs to India.

Advice to Senior Management – I know you are busy trying to save the company and get off of government welfare, but you are working your people very hard with very little reward. Fixing your technology problems is a good start. 8 settlement systems really? No one had the foresight to think, hmmm maybe merging these would be a good idea? Fix your bureaucracy problem, that will cut labor costs significantly. I once needed 8 approvals to get access to a new system. Try telling your employees you think they are valuable even if it is a lie. Didn't even get that much. Never felt so undervalued. I turned in my two weeks notice and have never felt so good.

No, I would not recommend this company to a friend

Current Employee – been working at Citi full-time

Pros – None. If you only care about the paycheck, it might be acceptable. But there are no other upsides, particularly if you actually want to care about or find fulfillment in what you do.

Cons – This will likely sound like the rantings of a disgruntled employee, but as a human being, I beg you: do not come to work at Citi.

The company perfectly fits the stereotype of a massive decentralized organization characterized by stifling bureaucracy. Employees are almost universally unhappy, save for the paycheck, and there is no management or human resources support when problems arise. Operations at the company work through endless recurring conference calls filled with buzzwords like "leverage," "use cases," and "workstream," but no results are ever achieved and no tasks are actually completed.

Because of the size and global spread of the company and the fact that most employees work from home, managers essentially answer to no one, and it's genuinely possible for employees to completely disappear within the system. Human resources are inaccessible -- if they exist at all -- and getting help with something as simple as a desk to work at and a computer that actually works are left completely up to the individual employee to figure out. There is no ability to advance to a higher role or even a different group: once you're planted in a slot, that's where you're expected to be, for years on end if necessary.

From my experience, no matter what interviewers and hiring coordinators say, job descriptions given to potential employees have no actual relationship to what employees are actually expected to do - in large part because managers operate without any sense of strategic direction, and bodies are just thrown at meaningless projects without any sense of reasoning or applicable skills. Regardless of the nature of the work, everything is done in Excel spreadsheets containing meaningless data, and there is no sense of employee loyalty to the company or to one's co-workers.

Employees refuse to respond to emails or phone messages, and even when meetings are scheduled, individuals completely ignore them, because there is no management penalty or monitoring. Projects are initiated with no sense of timeline or goals - or even a sense of "why are we doing this?" - and frequently discussing the status of projects on conference calls is viewed as a more acceptable substitute than actually getting something done. Individuals frequently ignore deadlines and refuse to collaborate on group projects, because every individual work unit only answers to itself, and upper management has no recourse over individual groups to force results. Meanwhile, even items requiring first-level managers to take the simplest action go completely ignored for months on end - which is actually fine, because no one within the company cares about what others in the company do anyway.

Regardless of the fact that this sounds like a rant, please, as a human being, I beg you to take this seriously: do not come to work at Citi. I have loved every job I ever took before I began working at Citi, and only agreed to come on board to relocate to another area for family reasons. I regret it every day, and regretted it from the very first week. Do not work at Citi. If you care at all about what you do, it will ruin you.

Advice to Senior Management – Don't lie to potential employees about what their job will entail or what the company will do for them just to get them on board. If they knew the truth, they would never come to work for you, but you have a responsibility to be honest.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Citi full-time for more than 10 years

Pros – Citi contributes 6% of your salary to the 401K plan instead of pension Plan

Cons – Weekly Layoffs; They will have you move at your expense to a different state or country at the local pay rate as long as it's lower than what your currently making; Senior Management changes corporate direction without notice and no planning.

Advice to Senior Management – Research the problem and execute a plan then adjust the plan when problems arise. Don't come up with a new plan in a total different direction which cost the firm money and your only reaction is to cut jobs with the exception of the person who came up with the orginal plan.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Citi full-time for more than 3 years

Pros – Lots of free time to browse the internet

Cons – Terrible compensation and working conditions

Advice to Senior Management – Be smart.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Citi full-time for more than a year

Pros – They pay payroll on time.

Cons – Too big and bureaucratic to be run efficiently.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Citi part-time for more than 3 years

Pros – they dont have and they suck

Cons – allmost everything at citibank is horrible

Advice to Senior Management – pure garbage

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Citi full-time for less than a year

Pros – Health benefits are above most. Live well at Citi is an excellent program. Child care on premises. Employee cafeteria has a lot of choices for lunch, although quite expensive.

Cons – Lack of direction. Extreme favoritism. Everyone is jockeying for "postion". Management talks down and degrading to employees. Pay is not the best on the street. Left this company for very greener pastures including salary! Turnover is rampant.

Advice to Senior Management – I am not sure who the manager of the hour is to give advice. Who is in charge today? No one seems to know!!! Some managers come from another department to try and tell you what to do, when they have no concept of the position or the duties.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Citi full-time for more than a year

Pros – Very few to choose from

Cons – Depressing environment with very little reward for hard work

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Citi full-time

Pros – not much to say about pros

Cons – bad management and culture in general

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Citi full-time for more than 10 years

Pros – You can occasionaly find a pocket of good employees to work with it can be tolerable for awhile but will ultimately be short lived.

Cons – There is no shortage of department managers that are willing to grandstand, and cut the throats of their employees in an attempt to make themselves look better. Layoff's are constant and will remain so. Citi is to big to FAIL, to big to mabage, to big to think, to big to care for any shareholder, customer or employee.

Advice to Senior Management – Sell or spinoff every business unit of the company. Disolve the corporation entirely in the manner it stands today. There are no econimies of scale to be had, the amount of waste due to mismanagement is absolutely staggering. Want to cut employees? Eliminate 50 - 75% of the staff from the level of director up.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company