Citi Trends Reviews

Updated September 22, 2014
Updated September 22, 2014
81 Reviews
2.5
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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R. Anderson
22 Ratings

Review Highlights

Pros
  • There are no pros to working for this company (in 4 reviews)

  • A good first job, not any experience required (in 3 reviews)


Cons
  • Small pay for a lot of work, rude customers everyday, and no employee discount (everyday) (in 7 reviews)

  • There's absolutely no employee discount (in 7 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1.  

    Aggravating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Citi Trends part-time

    Pros

    There's really no pro for working for this company except using it as a stepping stone to gain experience.

    Cons

    Pretty Much everything. Never enough employees, policies are constantly changing, they pay too little and expect a lot of work.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Possibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager in Flint, MI
    Former Employee - First Assistant Manager in Flint, MI

    I worked at Citi Trends full-time (more than an year)

    Pros

    The great thing was that the few hours given as a first assistant manager gave me the time i needed to finish my college degree. you never received a 40hour work weeks unless somebody called in. I would go back if i knew that the company cared about its employees.

    Cons

    the cons is that you are not fairly compensated for the work and not getting 40 hours. then the DM do not let you express your ideas and do not listen to the teams when issues occur.

    Advice to ManagementAdvice

    this is to the corporate office you need to tighten up on you district managers and do follow up. your trusting them to overseer your stores and you don;'t even know the truth because you go off what the DM says you do not listen to those that run your stores on a data to day basis. They are scared to tell the truth because they feel no trust and don't want to lose the pc of job they have.

  3. 2 people found this helpful  

    Time to move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Planner in Savannah, GA
    Former Employee - Merchandise Planner in Savannah, GA

    I worked at Citi Trends full-time (more than 5 years)

    Pros

    Located in a beautiful city. Relatively competitive salary. Some awesome Co workers. Growing company.

    Cons

    Mismanagement. No clear cut business direction. They have let go or let some of the best people walk out. Work very lean for a 500+ store chain. Not enough staff to support growth. Antiquated systems. Doesn't want to invest in better operating systems to support expansion. Going through major growing pains. HR is very disconnected from the reality of what's going on with the employees. Because of upper management the tone in the office is painful at best. Makes you feel as though they don't care.

    Advice to ManagementAdvice

    Do a temperature check in the office. You have dedicated people there that will probably go down with the ship but even those people are hitting there cap of tolerance. Don't forget that had it not been for your TEAM of faithful workers Citi Trends would not be where they are today. Show appreciation. Stop clocking the time they get in and out the office and focus on more important business related topics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    not paid for the over head in the stress ordeal that's you deal with on daily basic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Augusta, GA
    Former Employee - Store Manager in Augusta, GA

    I worked at Citi Trends full-time (more than 3 years)

    Pros

    the pay trying come out of some of your finance issues

    Cons

    staff is always short, always an overload, from week, not appreciated at all, always working over 45 hours never working what's supposed to be done, no weekends off shoplifting is horrible with no courage

    Advice to ManagementAdvice

    keep your heart out your work always, do only what needs to be done noting more nothing less never, give your opinion on anything that you feel you need to speak on, always speak less

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Okay for a moment, but being underpaid gets old

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Atlanta, GA
    Former Employee - Second Assistant Manager in Atlanta, GA

    I worked at Citi Trends full-time (more than an year)

    Pros

    As a regular team member, work is simple and should not become stressful. Also, the remodel looks as if it will be a positive for the company.

    Cons

    Selection of management was poor. as a Key Holder, it is easy to experience burnout.

    Advice to ManagementAdvice

    Store Managers as well as Assistant Managers (Key Holders) should get paid on a scale that matches their responsibilities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Somewhat of a horrible experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freight Assocatie in Louisville, KY
    Former Employee - Freight Assocatie in Louisville, KY

    I worked at Citi Trends full-time (less than an year)

    Pros

    Best reasons to work here?
    Some of your coworkers are nice.
    Flexible scheduling.
    And that's about it.

    Cons

    There's absolutely no employee discount. Just employee appreciation days, which is 2-3 days every 4 months.
    If your store is SAS, then you don't get any pay increases or a promotion.
    You have to kiss butt to get good hours.
    Management plays favorites.
    Although I was a sales associate, I was forced to do management work.
    Customers are rude and are "always right."
    As the freight associate, pressure to get the 90 boxes of daily freight unpacked and put on the sales floor was extremely high.
    Most employees quit within their first week. During the 10 months I worked there, I saw about 30 employees quit. It's rare for someone to make it a full year.

    So much more, but it would be a novel.

    Advice to ManagementAdvice

    Learn to appreciate your employees. Quit asking us to do your jobs, or at least compensate us correctly. Try and make the working experience less stressful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Muskegon, MI
    Former Employee - Second Assistant Manager in Muskegon, MI

    I worked at Citi Trends full-time (more than an year)

    Pros

    There was very flexible scheduling, and their was room for advancement. The job was pretty easy.

    Cons

    There were discount days about 4 times a year. There is no employee appreciation what so ever. The customers really are always right. Some of the same customers, who know the policies, will say that they were not said and would always in some way get over. This store really attracts a bad crowd also. Co- workers were nice enough however, if they have been employed for over 3 months, it is nearly impossible to let them go. It doesn't help when the customers complain about an attitude problem with an employee, but there is nothing you can do about it. Compensation isn't good either. Managers like myself, still seeked out part-time jobs to maintain. The turn-over rate for managers and sales associates was extremely high. Overall, it wasn't too bad, but it definitely isn't a place I would say start at.

    Advice to ManagementAdvice

    Listen to your employees inside the store. There are so many things that could make this company great but you have to start where it all began. Inside the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Horrible! Little shop of horrors!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Cleveland, OH
    Current Employee - Store Manager in Cleveland, OH

    I have been working at Citi Trends full-time (more than 3 years)

    Pros

    Most of the stores close at 8pm. Fresh interesting merchandise at very affordable prices and working there affords you the chance to get it first.

    Cons

    Pay stinks. Stores are usually located in bad areas. Most of the customers would steal the paint off the walls if they could. No support from the company regarding anything of value. Very few associates care about the job. They come late, don't work, and don't contribute much to the stores. Then try to fire someone, it's like pulling teeth. The company will drag its feet and human resources is a joke. This company is one of cheapest I have ever seen. Don't waste your time with the company. Run and don't look back!

    Advice to ManagementAdvice

    Actually do something about the theft, bad locations and ineffective people working in the company. Use some payroll to staff your stores properly. Get rid of the ridiculous zone chart when you know most of the 500+ stores don't have enough payroll to use it correctly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    It was ok could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citi Trends

    Pros

    Nice Employees, Flexible, Some Good Managers

    Cons

    Poor Management Low Pay Low Hours No room for Improvement They expect to much fot little pay.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    I feel I was constantly on a rollacoaster with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Durham, NC
    Former Employee - Store Manager in Durham, NC

    I worked at Citi Trends full-time (more than 3 years)

    Pros

    They actually pay decent money. But you will work for every penny of it.

    Cons

    The company doesn't seem to care about you. It doesn't matter to them how many hours you work. Just do the work.

    Advice to ManagementAdvice

    Always watch your own back, because in this company no one else will.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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