Citi Reviews

Updated January 27, 2015
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Citi CEO Michael Corbat
Michael Corbat
735 Ratings

26 Employee Reviews

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  1. 1 person found this helpful

    People doing the work used to be quite good. Management focused on cost cutting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in London, England (UK)
    Former Employee - N/A in London, England (UK)

    I worked at Citi full-time (more than 8 years)

    Pros

    Good work life balance, if you have the right manager, then you can work from home some of the time.

    Cons

    Management focus is only on cutting costs, primarily leading to moving jobs from high cost locations (e.g. New York, London, Singapore) to low cost locations like Tampa or India - completely ignoring the depth of experience and skill levels of the staff in locations they deem as high cost.

    Advice to ManagementAdvice

    Actually think about decisions - just because the bottom line is lower doesn't actually mean that the cost to the company is less. Consider that a worker in a low cost location usually requires regular help from the staff in the high cost locations - once all the staff in the high cost locations have gone the company will flounder.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Learnt a lot, but too many layers of management and conflicting egos led to a lack of clear direction and strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citi full-time (more than 10 years)

    Pros

    You can learn a lot in which ever field you choose to specialise in. Ample opportunity to change departments to gain a new skill.

    Cons

    Senior management are too focussed on keeping the shareholders happy. The desire to see a share price increase quarter on quarter, leads to short term planning, and quick fixes. To get promoted up the ranks you need to know people and be prepared to brown nose, rather than letting you ability and performance speak for themselves.

    Advice to ManagementAdvice

    Strip out the layers upon layers of management. Focus on getting the job done, rather than the share price.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful

    Dead for technology in London (CATE)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in London, England (UK)
    Former Employee - Senior Vice President in London, England (UK)

    I worked at Citi full-time (more than 10 years)

    Pros

    Good Salary, outstanding technical staff (those who haven't been made redundant yet), good package, nice location, good work/life balance.

    Cons

    If you want to work in IT technology/engineering in London then forget it. The company is refocussing on low cost locations just as every other major financial is doing the opposite. Absolutely stunning lack of imagination and creativity in management (based in the US). No one really knows what the direction is for technology because the man in charge is seaweed, he goes whichever way the current is flowing that day and changes according the changing current the following day. During a 30 year career I've yet to see such inept management and it beggars belief that they survive. If there isn't a major IT catastrophe in the next year or so it will only be because enough of the true stars on the ground are still there patching the gaping holes while they wait for the golden ticket to arrive. Zero paid training ever, siloing of talent endemic, opportunities for changing roles non existent unless you fancy moving to India.

    Advice to ManagementAdvice

    Get someone in on the ground who knows what the hell they're doing, get them to identify the deadwood at senior management levels and move them on and keep more of the people who actually can do the job and make a difference beyond producing reams of Powerpoint slides to be delivered in a tortuous 2 hour monotone monolog. Invest in the established technology hubs that got the bank where it is and don't risk it all on a cheap unproven alternatives. If you don't it will come back and bite you in a big way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 3 people found this helpful

    Everything is done with a shoestring budget, also potential unpaid work during unsociable hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Graduate Associate in Belfast, Northern Ireland (UK)
    Current Employee - IT Graduate Associate in Belfast, Northern Ireland (UK)

    I have been working at Citi full-time (more than a year)

    Pros

    Work hours are totally flexible and it's possible for most developers to work from home. Unlimited hot beverages are available and there are good efforts in organising social events. Also, there is an enormous library of online training available and some on-site training also. The 'Citi collaborate' work social networking tool is also an excellent source of resources and a great way to network with people outside your department - and so it's easy to network with people working with similar technologies or with similar interests. There are many clubs/societies organised within Citi covering a wide spectrum of interests and sports. Citi donates 1 day of every employees time to take part in a volunteering activity within the community. Desks are big enough and chairs are suitable.

    Cons

    Everything is done with a minimum of resources. Teams are running complex applications without proper processes and methodologies. The business just doesn't seem to understand what is actually needed to make software. Teams don't have proper build or test processes, and many developers don't even have some of the most basic developer tools and hardware. Most of the developer machines are very low-spec, and can be painfully slow when dealing with some development work. Also, my department seems to have a gigantic budget shortfall, and they've dealt with this by forcefully relocating people to cheaper locations and by getting rid of many contractors (and not replacing them). Additionally, many developers have to work unsociable hours for weekend releases, and they are not paid for their troubles, and even getting the time off in lieu wasn't easy. Also, making requests for basic software, hardware and configurations is a painful and extremely slow process. I don't see any of these things improving any time soon. It's actually difficult to be productive at Citi, there are many obstacles, and not just because of strict banking regulations. Also, there is little cohesion within the department.

    Advice to ManagementAdvice

    Budgets for teams working on crucial applications needs to be increased, at least to the point where developers are able to develop productivity instead of having to deal with painfully slow and sometimes broken processes. Also, I would recommend hiring dedicated testers and spend time improving build processes. Try to emulate what pure software companies are doing. Also, for those in technical roles who don't have heavy technical experience - these people need to be supported with more training and guidance.

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Very Unethical, A playground for complacency and incompetence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in London, England (UK)
    Former Employee - Senior Analyst in London, England (UK)

    I worked at Citi full-time (more than 5 years)

    Pros

    Great exposure to projects and software systems if you are willing to sacrifice your life.

    Cons

    Very little opportunity for reward or recognition if you are not part of the "clique". Suggest avoiding like the plague. Senior Management lack direction, and your peers are likely to kick back and watch you do all the work and then take credit for it.

    Advice to ManagementAdvice

    Stop allowing the employment of incompetent people just because they are friends of friends, and ensure rewarding the best individuals to retain talent. Set a clear career path, and make sure goals are fair and attainable, and not used to hold individuals back.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful

    KYC QA Analyst/Client Service officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service & KYC QA Officer in London, England (UK)
    Former Employee - Service & KYC QA Officer in London, England (UK)

    I worked at Citi full-time (more than 10 years)

    Pros

    None, any more...
    Used to be a fantastic place to work 10-15 years ago

    Cons

    Stressful environment for the last 10 years

    Advice to ManagementAdvice

    Listen to employes. Change management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. A facade of meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in London, England (UK)
    Current Employee - Vice President in London, England (UK)

    I have been working at Citi full-time (more than 8 years)

    Pros

    Citigroup is company with global presence and across many markets. This means that given you are in the right place at the right time, there are internal opportunities to be taken, provided you have sufficient contacts.
    There is a scheme which allows remote working which if your area allows, can be very flexible.

    Cons

    There seems to be very little causal link between performance and compensation/promotions; there are reviews and guidelines but popular consensus seems to be that they are not taken very seriously or into account. In addition, there seems to be a process of massaging the performance results into your typical normal distribution.
    Internal opportunities are not always advertised, so to take advantage of these, you need to have built an extensive network.

    Internal departmental politics is common - you can get more discussions on which department will pay for certain things rather than focusing on the greater need of the organization. This can be extremely demoralizing.

    The message of valuing employees is always pumped out but from recent cost cuts, this has to be taken with a pinch of salt.
    There has also been an extremely drive to replace permanent employees with contract staff; many of which do not seem suitable.capable for the job - the sole focus is the bottom line.

    Advice to ManagementAdvice

    Link performance with compensation, reduce red tape, clamp down on the politics and get departments focused on the corporate needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. The Private Bank is too insulated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at Citi full-time (more than 3 years)

    Pros

    Friendly colleagues, who care about doing good work. Potential opportunity to switch to other businesses within Citi.

    Cons

    Too many senior managers making decisions based on their ego, not on what's best for the firm. Raises, bonuses, promotions not tied to performance, only to who you know.

    Advice to ManagementAdvice

    Bring in outside perspective, the inner circle only wants to hear views that they agree with which damages innovation and morale.

    Doesn't Recommend
    No opinion of CEO
  10. 4 people found this helpful

    Conforms to traditional ways and fails to promote or reward innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analyst in Belfast, Northern Ireland (UK)
    Current Employee - Technical Analyst in Belfast, Northern Ireland (UK)

    I have been working at Citi full-time (more than 3 years)

    Pros

    The only thing I enjoyed about working at Citi was getting paid - that part they are good at. Most of my colleagues were excellent folk too.

    Cons

    Non technical career bureaucrats that rode on the backs of excellent engineers to further their own agenda whilst falsely promoting a team environment. Little room for innovation and they hired more of the same types as those getting themselves somewhere. Heavy politics and low staff morale for those teams who suffered. I never saw so much ass kissing by adults in my 20 years in IT.

    Advice to ManagementAdvice

    Break the mould and hire some renegades. Pay attention to who provides the work not those that bring it to your attention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Disorganised understaffed but still some good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Risk IT in London, England (UK)
    Former Contractor - Risk IT in London, England (UK)

    I worked at Citi as a contractor (more than a year)

    Pros

    Some good people still left. Old but good legacy technology. Middle management know whats going on if powerless to stop it

    Cons

    Staffing cut to the bone and beyond but whole depts gone. Need to hire more people instead of making hose left work harder

    Advice to ManagementAdvice

    Stop cost cutting in critical areas

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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