Glassdoor is your free inside look at Citibank reviews and ratings — including employee satisfaction and approval rating for Citibank CEO Michael Corbat. All 71 reviews posted anonymously by Citibank employees.
65% of the CEO
Michael Corbat
Current Employee – been working at Citibank full-time
Pros – good working environment. i love the job
Cons – hours too long. too much micromanagement
2013-05-09 19:38 PDT
Current Employee – been working at Citibank full-time for more than a year
Pros – People there are very bright
Cons – Too many layers, less efficiency
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 20:07 PDT
1 person found this helpful
Current Employee – been working at Citibank full-time for more than 3 years
Pros – Citibank offers very good benefits and 401k contribution matches. They are also very fair towards medical leaves. I was diagnosed with depression and twice Citi gave me a month off paid. This position in particular is very easy and customers thank you all day, you are also very empowered to take care of most client situations unless its a high dollar amount (9/10 of every billing dispute is low dollar amounts).
Cons – Credit card customers are often difficult to reason with. Simple concepts like "permanent means forever" and "1-1=0" sometimes lead to 20 minute arguments with them.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-14 19:47 PDT
Current Employee – been working at Citibank full-time for more than a year
Pros – hours, people, nothing to complain about
Cons – Justs like any big comany nothing is perfect
Advice to Senior Management – none
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-05 14:27 PST
Current Employee – been working at Citibank as a contractor for more than a year
Pros – It's a very laid back enviroment, the schedules are very flexible, you can get home access, they do a lot of team spirit on the entire site, they do employee appreciation months and get discounts on food plus they have neverending shuttles all year round they can take to you car and pick you up from it (raining, cold, freezing...)
Cons – There is a lot of down time so you do some more reading but it can become stagnant. There is not much opportunity for growth.
Advice to Senior Management – Managers are great with questions and answers.
Yes, I would recommend this company to a friend
2013-02-13 20:08 PST
Current Employee – been working at Citibank full-time for more than 3 years
Pros – Citi is a great place to work
Cons – The salary is very less.
2013-02-04 15:31 PST
Former Employee – worked at Citibank full-time for more than 7 years
Pros – good people and was a fun place to be
Cons – management and hr are horrible
Advice to Senior Management – don't have favorites be fair to everyone
No, I would not recommend this company to a friend
2013-01-01 19:51 PST
Current Employee – been working at Citibank full-time for more than a year
Pros – Great benefits package starts at hire date. They offer to work from home, which is great. Upper management really cares about their employees and from my personal experience, really want to keep you as an employee and want to see you happy and productive.
Cons – Low starting salary, prior experience is not considered, which was disappointing. Hard to move up in the company, mostly lateral moves.
Advice to Senior Management – Keep the great managers! Give them more authority to give monetary incentives.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-07 15:46 PST
Current Employee – been working at Citibank full-time for more than a year
Pros – Great Benefits,Starting Pay,Commission. First day of orientation you get full benefits including childcare,medical,dental,vacation time, planned days off and unplanned days
Cons – Repetitive duties and constant sitting and talking for hours on end.
Advice to Senior Management – Great job attempting to keep things interesting
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-13 22:47 PDT
Current Employee – been working at Citibank full-time for more than 10 years
Pros – smartest people to work with
Cons – long hours, some internal politics to play with
Advice to Senior Management – flatten the management structure, too many middle managers
Yes, I would recommend this company to a friend
2012-08-07 05:45 PDT
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