Citrix Systems

  www.citrix.com
  www.citrix.com

Citrix Systems Reviews

Updated December 17, 2014
Updated December 17, 2014
846 Reviews
3.7
846 Reviews
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Citrix Systems President, CEO, and Director Mark B. Templeton
Mark B. Templeton
662 Ratings

Review Highlights

Pros
  • The ability to work from home really helped gain a better work/life balance (in 149 reviews)

  • It's generally easy to work from home for a day or so or take time off (in 35 reviews)


Cons
  • Work-life balance is no longer existent (use to be something coveted here) (in 27 reviews)

  • The 'middle management' makes all the decisions without leveraging the talent below them (in 29 reviews)

More Highlights

83 Employee Reviews Back to all reviews

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  1.  

    You're just another number to Citrix.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Former Employee - Corporate Sales Representative in Raleigh, NC

    I worked at Citrix Systems full-time (less than an year)

    Pros

    The pay is ok and the atmosphere is fun and unique.

    Cons

    Half of the job you can control and the other half is mostly luck. You have some training but it's after your shift. By day two, you're fully immersed into your role. The hiring process is long and it takes only two months to lose employment.

    Advice to ManagementAdvice

    Offer more training and care about your people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Too many calls every day!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Support Representative in Goleta, CA
    Former Employee - Customer Care Support Representative in Goleta, CA

    I worked at Citrix Systems full-time (more than an year)

    Pros

    Free snacks and coffee. Free sodas. Free bagels on Wednesday. Free lunch once a month. No dress code. Pretty flexible approving time off. Some of the management staff are nice.

    Cons

    What makes this job miserable is the huge amount of incoming calls. the calls are non stop. You feel like a prisoner trapped in your cubicle. No time to meet and socialize with peers.
     They are always changing the software even if it works fine and every time they update the software, it just brings in a bunch of calls.
    Your expected be on the phones 85% of the time. And they expect you to answer emails. Not nearly enough time to do both.

    Advice to ManagementAdvice

    My advice is to quit constantly changing the software. If it ain't broke, don't fix it. Every change causes more problems. And wake up and realize that most of your level 1 reps are miserable and unhappy with their positions. Definitely way underpaid for the amount of calls that they take.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 6 people found this helpful  

    Once great but now just average at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time (more than 3 years)

    Pros

    CEO is passionate about Citrix. He is a great leader and a humble man. Can work from home and limited travel. Good products and limited competition in most of the areas Citrix sells.

    Cons

    Expect your territory to be small and your quota high with below industry average pay if new to the sales team. Management plays favorites in the field with accounts and territories as there is no set criteria on what type of reps get what accounts.

    No one in my management chain ever sold for Citrix and have little understandings of the process to get things done. True leadership is missing in the direct line field sales management as they are too focused on looking good for their VP's. I worked hard to pull in a large order early and then was criticized for forecast accuracy.

    Advice to ManagementAdvice

    Make managers more accountable and place rules on account assignments. Focus annual survey more on the mico vs. macro view of the company as one bad apple spoiled it for me at Citrix.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    RUN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Corporate Sales Representative in Raleigh, NC
    Current Employee - Associate Corporate Sales Representative in Raleigh, NC

    I have been working at Citrix Systems full-time (less than an year)

    Pros

    Free lunches, snack and employees

    Cons

    All politics. It's a revolving door and your sales for the first 90 days are out of your control. You do the prospecting and depend on the sales closers to execute the deal. The closers don't care about your deals considering they have other tasks they are responsible for. It's like a corporate college.

    Advice to ManagementAdvice

    Hire managers who actually like their job and know what they are talking about. Stop hiring friends or friends of friends. Qualify your applicants more thoroughly

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 6 people found this helpful  

    Not recommended for Consulting Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time

    Pros

    Good technology in the NetScaler product.

    Cons

    Where do you start,,, culture of confrontation. Very hierarchical though they claim they are not,, there lies another issue,, misinformation. They tout Work/life balance, but their idea is work becomes your life. They make you feel like they created the company and you are just lucky enough to benefit from their work... no team culture, more Us(employees of 4 + yrs) and them(new employees).

    Advice to ManagementAdvice

    Consulting Services is broken and you either don't know it or don't care.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Citrix is a great company advoid ShareFile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tempe, AZ
    Former Employee - Sales Associate in Tempe, AZ

    I worked at Citrix Systems full-time (less than an year)

    Pros

    Great Benefits, Citrix is a great company to work for...

    Cons

    I worked for ShareFile, they do not share the same principals as Citrix, they start everyone as a appointment setter and they will fire you or highly encourage you to resign if the sales people do not convert your appointments into sales, they have a very high turnover rate. During my time there 4 months over 15 people had been let go and not one person advanced.

    Advice to ManagementAdvice

    adopt the Citrix way of doing things.

    Doesn't Recommend
    Negative Outlook
  8. 5 people found this helpful  

    Company culture is a sham!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time (more than 3 years)

    Pros

    cool co - workers .

    Cons

    middle management, good old boys club , friends that look out for their friends and to hell with everyone else. bunch of so called "managers" who don't know anything other that n what is in front of them.
    micro-managing
    unrealistic goals to no process just off the cuff development ... LCM team is overrun with people that have only worked at citrix and feel that they know more than anyone.
    if you like variety and using your brain and be a robot then look for other teams not LCM!!!!!

    Advice to ManagementAdvice

    try listening to your workers disagreeing with managers who are milking projects to maintain their own longevity and let everyone else fall by the way side.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Good company, but terrible managers have people walking out and upper management &HR does not address the real problem .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Position
    Current Employee - Senior Position

    I have been working at Citrix Systems full-time (more than 8 years)

    Pros

    I've been with Citrix for over 7 years. Love that you can work on cutting edge technology, great work from home policy, competitive wage.

    Cons

    Managers are hiring people with no technical skills leaving the work load on those that haven't yet left the company. This is not company-wide. If you get the wrong manager, be prepared to work every weekend and 10-12 hour week days in order to meet their unreasonable expectations. And even then, don't be surprised to get a 2 % increase and a decrease in any variable target cash, while they use up the budget needlessly flying in and out of the country (GTM?).

    Advice to ManagementAdvice

    You are losing some great long-time employees due to managers that do not know how to lead (fear factor, no work-life balance, zero empathy).

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Just Another Corporation Now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time (more than 10 years)

    Pros

    Compensation is decent, liberal time-off policies, pleasant work environment

    Cons

    Values have changed. They've started shipping jobs to India. 60+ hours a week are regular

    Advice to ManagementAdvice

    Upper management should regulate the micro-managing of lower management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Constant restructuring and unstable atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at Citrix Systems full-time

    Pros

    Good benefits, work-from-home options, decent salaries. High performers are allowed to self-direct and not be micro-managed.

    Cons

    Culture of fear - "go along to get along". Evolving into a souless organization. Exec management out of touch with their teams, can't tell the slackers from the ones working endless OT to deliver and grow. Much talk about teamwork but in reality people climb over each other and focus more on self-promotion and taking credit than achieving common goals. Status quo rules; difficult to take risk and implement innovative ideas.

    Advice to ManagementAdvice

    Talk to the people in the trenches to get a true pulse. Get management on board with providing clear direction and connecting with their teams. Employees are humans, not man-hours.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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