Civil Service United Kingdom

  www.civilservice.gov.uk
  www.civilservice.gov.uk
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Civil Service United Kingdom Reviews

Updated May 29, 2014
Updated May 29, 2014
22 Reviews
3.1
22 Reviews
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Civil Service United Kingdom Cabinet Secretary Sir Jeremy Heywood
Sir Jeremy Heywood
5 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Civil Disorder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager  in  Manchester, England (UK)
    Former Employee - Customer Service Manager in Manchester, England (UK)

    I worked at Civil Service United Kingdom part-time for more than 10 years

    Pros

    Job security and annual leave allowance.

    Cons

    Removal of front line staff and poor customer service especially to the most vulnerable client group, pensioners.

    Advice to ManagementAdvice

    Quality not quantity required. We have adopted call centre mentality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    The traditional civil service culture is fast turning into a private sector experience, minus the pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Officer  in  London, England (UK)
    Former Employee - Executive Officer in London, England (UK)

    I worked at Civil Service United Kingdom full-time for more than 5 years

    Pros

    Flexible working opportunities are popular (unless you work in private or press office). A culture exists where people feel pride in their work which is positive to see despite the negative points made by the public and media. A good sense of camaraderie amongst civil servants.

    Cons

    A place where change is very slow. Many elements of the civil service are losing their values as they morph into a private sector machine (following greater influence of ministers and people eager to please top management) - examples include elements of indirect bullying and harassment particularly of junior grades. The team spirit is being diluted as people are becoming more individualistic in outlook and behaviour in order to 'stand out'. Following the redundancy programme, a lot of relatively young and inexperienced people were promoted to jobs they're unqualified for particularly with management skills and they are very defensive against constructive criticism. Many permanent secretaries have left the civil service for the private sector and those who have replaced them fail to provide a challenge function to ministers and they keep a lower profile due to the reduction in staff morale.

    Advice to ManagementAdvice

    Be more open to criticism and change which junior grades wish to see. Stop double standards - junior people are not allowed to undertake secondments or further education whereas senior people or the elite fast streamers are given these opportunities. who then end up eventually moving onto more 'lucrative' careers in the private sector. Invest in your junior and BME employees. Stop the cliquey culture of people having to fit into a certain group - at the moment its the only way to secure a promotion as no one hires people they dont know or are not connected to in some way. Make the recruitment, pay and appraisal process more transparent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    The people I work with are lovely but we don't get told important information

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Officer  in  Portsmouth, South East England, England (UK)
    Current Employee - Support Officer in Portsmouth, South East England, England (UK)

    I have been working at Civil Service United Kingdom full-time for more than 8 years

    Pros

    The pros are the people I work with and the fact that my current job is building my confidence ready for applying for promotion.

    Cons

    We didn't get told recently when new people joined our department. I still don't know if they are permanent additions or not. Promotion prospects seem remote as there keep being freezes on recruitment.

    Advice to ManagementAdvice

    There needs to be more openness. We've been told we don't need team meetings as we will be told if there is anything we need to know yet two people have joined in the last week and I don't know the first thing about it. I would also feel more motivated if there was a realistic prospect of getting promoted - there seem to be very few opportunities. The people I know who have been promoted have been lucky.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Management incompetence and bullying covered up by HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CIVIL SERVANT - GRADE 7  in  London, England (UK)
    Former Employee - CIVIL SERVANT - GRADE 7 in London, England (UK)

    I worked at Civil Service United Kingdom full-time for more than 5 years

    Pros

    A commitment to public service and delivering good quality work at G6/G7 (B1, B2) levels and a professional and co-operative working environment at these grades.

    Cons

    Unnecessary levels of costly administrative middle management at more senior grades, where incompetent managers have been 'promoted out of the job they can't do' and a management attitude supported by HR to suppress and bully any individuals who question such hierarchies.

    Advice to ManagementAdvice

    Order a thorough review of bullying (past and present), remove SPADs from the civil service pay roll, and review the wasteful and expensive procurement of suppliers and services using over-priced private companies like Capita and G4S.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Exciting for a first timer but just as exciting when leaving...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Official  in  London, England (UK)
    Former Employee - Policy Official in London, England (UK)

    I worked at Civil Service United Kingdom full-time for more than 5 years

    Pros

    Get to see how the Government really works and how much of the work carried out is actually done by you. Great holiday benefits and flexible working patterns.

    Cons

    Very structured and grade dependent so exposure to higher level work at times limited. Rewards and pay always dependent on Government budgets.

    Doesn't Recommend
    Negative Outlook
  7.  

    Paperwork, proceedure and protocol

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Civil Service United Kingdom

    Pros

    Lots of time off, loads of options for flexible working, excellent PENSION (even with the proposed changes), very secure job.

    Cons

    No career system or prospects, a promotion lottery, rubbish basic salary and a senior management who don't really have the respect of thier employees.

    Doesn't Recommend

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