Claire's Stores

www.clairestores.com

Claire's Stores Reviews

Updated January 28, 2015
Updated January 28, 2015
367 Reviews
2.5
367 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
85 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 36 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 33 reviews)

More Highlights

74 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company with lots of room to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Chicago, IL
    Former Employee - District Sales Manager in Chicago, IL

    I worked at Claire's Stores full-time (more than 5 years)

    Pros

    Great health benefits, vacation time, sick time, maternity leave, and 401K.
    There are many opportunities to advance at the store level. As a Store Manager, I quickly went from SM, to SM Trainer, to Acting District Manager, to District Manager.

    Cons

    You have a very limited staff, which makes it difficult to take vacation and personal time. Also, due to the limited payroll hours you are given, many times your store will be left with one person running it. This makes it difficult to balance freight, customer service, and store presentations. As a district manager, it is challenging to follow up on tasks given to stores, in such a high pressure market. Unless you are very well liked by corporate, in certain situations you could find yourself in hot water.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Perfect first job, and great for experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key in Kennewick, WA
    Current Employee - Third Key in Kennewick, WA

    I have been working at Claire's Stores full-time (more than a year)

    Pros

    Claire's is the first job I've had and its where I learned my retail servicing. You learn everything; cashiering, customer service, stocking, and even ear piercing. Within the year that I have worked there, I was promoted from a regular sale associate, to a key holder. I've learned how to open and close a store, and I'm having a great time doing it! As long as you have a good team, things are fun and easy. Teamwork is key there! With this experience, I could be an assistant manager either here, and/or at another retail store.

    Cons

    Hours, sometimes co-workers, piercing babies, and lack of backspin space. (Nothing bad really)

    Advice to ManagementAdvice

    Have the power to be able to fire an employee for stealing product, and doing a bunch of other lazy and bad things!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Fun first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Really fun and nice coworkers

    Cons

    They don't give you enough hours sometimes

    Recommends
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  5. 1 person found this helpful  

    Current keyholder, one of the better jobs I have had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder
    Current Employee - Third Key Holder

    I have been working at Claire's Stores part-time (more than 3 years)

    Pros

    Fantastic, thorough training, lots of communication, 50% discount,

    Cons

    double coverage is rare, products area not the highest quality, piercing ears is very stressful to new associates. Company goals can be difficult to nearly impossible to meet in some areas. Small staffs make work life balanc difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company to grow with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores full-time (more than 10 years)

    Pros

    Great training, strong support from upper management. (Regional and Territory VP)

    Cons

    Lack of commitment from sales associates - it is work !

    Advice to ManagementAdvice

    Keep motivating your teams with bonus opportunities.

    Positive Outlook
    No opinion of CEO
  7.  

    The job is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    I love been able to dress up as express myself. Pretty good 50% discount. Some good contests to keep team motivated

    Cons

    The challenges here are your dsm want you to produce miracles on average of 125 allocated hours for a high volume store ... ATTENTION -this is very hard to with do certain tasks plus send emails, deliver customer service, do Ear piercings, ring and have eyes in the back of your head. You guys want of all of this with 1 on 1 coverage. You're alone most of the time.. the job is very tedious a lot of little pieces for you to push out and make the store look good.

    Advice to ManagementAdvice

    To have a store managers to actually be salaried and that way you can have extra person to use those hours and keep store online and be productive with training and recruitment. I feel sm shouldn't be selling on the floor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Claire's Stores part-time (more than a year)

    Pros

    Great experience and good hours. As long as you enjoy working with all kinds of customers, you will be great for the job. Must have a smile on your face at all times and love what you do.

    Cons

    You will experience some angry customers

    Advice to ManagementAdvice

    Great management

    Recommends
    Neutral Outlook
  9.  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL

    I worked at Claire's Stores part-time (more than a year)

    Pros

    Pros, great first time job, gave me a lot of sales experiences

    Cons

    Meeting sales goals if you are shy, helped me overcome my shyness too.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Fun, exciting company to work for. Every day is different and new! Fun, energetic environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Indianapolis, IN
    Current Employee - Store Manager in Indianapolis, IN

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    Customers, making memories for little girls, cute products, evolving company.

    Cons

    Low pay, poor communication from corporate. Requires a high amount of flexibility and dedication for low compensation.

    Recommends
    Positive Outlook
  11.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in The Woodlands, TX
    Former Employee - Sales Associate in The Woodlands, TX

    I worked at Claire's Stores full-time (less than a year)

    Pros

    Enjoyed piercing and being around customers. You also get 50% off which is great.

    Cons

    Really pushy with up selling and my store manager was horrible at keeping employees informed with schedule changes.

    Advice to ManagementAdvice

    Work on individual store productivity

    Recommends
    Neutral Outlook
    Approves of CEO

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

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