Clarabridge

  www.clarabridge.com
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Clarabridge Reviews

All Employees Current Employees Only

3.1 29 reviews

74% Approve of the CEO

Clarabridge Co-Founder & CEO Sid Banerjee

Sid Banerjee

(19 ratings)

55% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    We can't keep operating this way....

    Human Resources/Administrative (Current Employee) Reston, VA

    ProsFree snacks, great location and that's about it

    ConsIf you don't fit in with the popular group, they will not make you feel welcome at all. Great product but their are too many chiefs that lack management experience. HR dept is not compliant and if only if there was an audit oh boy would there be fines. You can't just carry a title and not be ethical.

    Advice to Senior ManagementThe Board not the CEO needs to reevaluate their senior mgmt. This company is not an EOE. If tjey don't like you based on how you look, you will not get the job. Too much office chit chatter. Paying high salaries doesn't cut it. It is about morale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Changes need to happen if this company wants to continue to grow and thrive

    Business Analyst (Former Employee) Reston, VA

    ProsCompany happy hours, Philanthropy events, snacks

    ConsManagement has their favorites and if you aren't one of them don't count on getting a promotion or raise. Not much room for growth.

    Advice to Senior ManagementLead by example and be fair.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Suffers from morale issues; unfair/unequal treatment of employees overall

    Sales Executive (Former Employee) Reston, VA

    ProsClarabridge has little competition right now so they are able to grow the business more easily. Their numbers are great because there is very little head-to-head competition, so customers looking for customer experience management solutions won't find too many beyond Clarabridge.

    ConsIf a more formidable competitor were to evolve in this space, their sales would absolutely suffer. Also this company has a kind of distant management style that's hard to warm up to. There's a lot of "rah-rah-rah" going on but it just doesn't feel real. Also, in sales, they use an industry vertical approach, which means some sales reps will naturally be more successful than others. (I.e., retail eats up customer experience measurement tools, so the person managing the retail vertical will enjoy a higher degree of success, receive more accolades and get promoted more often than the poor (but equally-qualified) schmo responsible for the same number on a more challenging, difficult vertical.)

    Advice to Senior ManagementTreat your employees equally. Correct unbalanced challenges. Be genuine with your support and concern. Hire executive-level people who really care. Empower them to ensure the morale is high on the sales team. Kick jerks to the curb.

    No, I would not recommend this company to a friend

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