Cleveland Clinic
3.6 of 5 262 reviews
www.clevelandclinic.org Cleveland, OH 5000+ Employees

Cleveland Clinic Reviews

Updated Mar 20, 2014
All Employees Current Employees Only

3.6 262 reviews

                             

79% Approve of the CEO

Cleveland Clinic Chairman, President, and CEO Toby Cosgrove

Toby Cosgrove

(174 ratings)

75% of employees recommend this company to a friend
17 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Nine years just like Alice--through the Looking Glass

Anonymous Employee (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic full-time for more than 8 years

ProsJob security is pretty good. Rules are on a "case-by-case basis" so if your boss likes you....

ConsTotally Liberal organization. All terms used today are re-defined tomorrow if it benefits them. Rules are on a "case-by-case basis" so if your boss doesn't like you, or needs a scapegoat.... Raises are small and delayed (unless you are an MD or upper management).Egos are at full tilt.

Advice to Senior ManagementIt won't help they don't listen to anyone--not even each other.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Not worthy of its reputation

Senior Level Administrator (Current Employee)
Cleveland, OH

I have been working at Cleveland Clinic full-time for more than 5 years

Prostalented, smart people in medical field, interesting work and the ability to challenge yourself

ConsBad behavior, HR violations abound, double standard for surgeons and well known docs. Women and minorities treated differently. harassment is overlooked if a physician in power does it. No accountability for leadership to adhere to its own rules.

Advice to Senior ManagementStart at the top. If the CEO doesn't follow the rules, no one else will. Abusive behavior to subordinates trickles down. Ruling by fear does not create loyalty.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

the dollar, not the patient or worker, is the bottom line

Clinical Technician (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic full-time for more than 10 years

Prosgreat physisians and technology and workers.

Conshorable leadership.unrealistic rules and regulations

Advice to Senior Managementremenber that the patients and workers are the ones who make thie clinic work. without them you would not have a hospital.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Disconnect between management and hourly employees

Technician (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic full-time for more than a year

ProsEnormous institution so many opportunities exist

ConsManagement is totally out of touch with hourly employees, they don't car, they will fire you and hire someone who will not complain

Advice to Senior ManagementClean house, start over with management that actually cares

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Go carefully, hourly employees are not treated too well

Medical Technologist (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic full-time for more than a year

ProsLarge organization, can move laterally as well as vertically

ConsAs with many mammoth companies, the smaller the cog, the more likely it will be over used and abused. There are no unions, thus no protection for hourly employees. Management in the different departments can be variable...terrible in the department in which I worked.

Advice to Senior ManagementTreat your hourly employees better and allow unions.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Cleveland Clinic Bullies

Administrator (Current Employee)
Solon, OH

I have been working at Cleveland Clinic full-time for more than 10 years

ProsHigh quality care access to latest and greatest technology

ConsLeadership uses their position of power to bully strong employees. They do not like leaders to have an opinion. It is a MD hospital. They have the Serving Leader mantra but do not role model this behavior. The HR department is fearful to take on senior leadership and instead removes strong leadership.

Advice to Senior ManagementReplace COO, CEO's and Presidents. I was a VP of Cancer Services and am now an Administrator. I was forced out of my role.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

NOT a "Best Place to Work"

Nurse Practitioner (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic part-time for more than 10 years

ProsWonderful patients and innovative technology to care for them.

ConsManagement very disconnected from the workforce and make bad decisons about how they treat long term, loyal employees.

Advice to Senior ManagementTreat your employees how you would like to be treated, not hoe your bosses are treating you!

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

The Worst Experience of My Professional Career

Research Program Manager (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic full-time for less than a year

ProsI met some great contacts and life-long friends. Gave me a whole new perspective on priorities and helped me appreciate my current and past employers even more than I already had!

ConsI'm sure not every area is as bad as the one I was in, but this is by no means an exaggeration. There was very little respect given to employees. Many departments are ruled by fear and intimidation. I was given no tools or support to help my direct reports when they had issues. I was even told by my supervisor that instead of trying to support or help my employees I should tell them if they don't like it maybe they should just leave. It's very sad because there are some great people there with great skills, but it seems many in upper management have learned if they threaten they get what they want. And still others are more than willing to try to make co-workers look bad so that they look better. When the engagement surveys went out we were told if we didn't give high scores we would just create more work for ourselves so it's best to rate high no matter what. I honestly still find it hard to believe it was that bad and I lived it. Even after I gave my 2 week notice, I was told that I shouldn't tell people I was leaving. I'm not sure why, I will try not to speculate.

Advice to Senior ManagementListen to employees and show them respect, a little can go a long way to motivate. Be realistic with your expectations and try not to ignore the facts just because they are difficult to handle. Do not dismiss constructive solutions as being negative. Ignoring the problems do not make them go away.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great company

Surgical Tech (Current Employee)
Cleveland, OH

I have been working at Cleveland Clinic full-time for more than a year

ProsHours, people, time off, great learning experience

ConsThey are always Constantly understaffed

Advice to Senior ManagementN/a

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Disapproves of CEO

7 people found this helpful  

Avoid At All Costs!

Administrative Assistant (Former Employee)
Cleveland, OH

I worked at Cleveland Clinic full-time for less than a year

ProsOne of the few employers in the Cleveland area that is hiring a lot of people.

ConsRigid and unflexible employer, too much bureaucracy, little training, no work/life balance, hardly any pto, employees treated like cogs in a giant machine, rather than human beings, dress code that's stuck in the 1950's

Advice to Senior ManagementI was thrilled to get a job with the Clinic after hearing what a wonderful place it is to work. After working there however, I found out that's nothing more than PR hype. Truly the Clinic was the worst employer I've ever had.

To start with, I was mislead about the job I was hired for. I was told that my work hours would be different than they actually were. I wasn't informed until 3 weeks after being hired that I would need a driver's licence and vehicle to perform the job (I don't drive). Their lauded benefits consisted of a limited amount of PTO that's supposed to cover vacation, sick days, personal time, AND holidays. Yes, that's right. You don't get paid for holidays UNLESS you save some of your PTO time for them. In all the years I've been employed, I have NEVER worked for a company that expects employees to save PTO for holidays. Holidays were always paid regardless if you had PTO saved up or not. You also can't use any PTO during your probation period, so if you have a day off due to a holiday during that time, you just don't get paid for it.

Attendance policies are designed to discourage employees from using any PTO. Attendance operates on a points basis. Hourly employees earn a disciplinary attendance point every single time they clock in more than 7 minutes early, or leave more than 7 minutes late. Never mind if your boss kept you late because of an impromptu meeting, or dumped a pile of work on your desk 5 minutes before your shift ends. If you stayed late because of either of those things, you would still earn an attendance point. And if you call in sick, even with a doctor's note, you earn an attendance point as well. Too many points, and you get fired with no recourse.

The lauded health insurance plans were only marginally cheaper and better than what my husband's employer, a much smaller organization than the Clinic, offers. You can also only use the Clinic's insurance at the Clinic's facilities - not at UH, Metro, etc.

On top of all that, I felt like I had traveled through a time warp, and was employed in 1952, not 2012. The department I worked in had the most absolutely absurd, outdated, incredibly rigid set of rules and regulations I've ever experienced in my work career. The layers and layers of bureacracy and paperwork one had to go through to perform even the simplest job duties were astounding. Administrative staff such as myself were given no leeway to get their work done without consulting with senior staff.

The dress code was downright ridiculous. The director of the department forbid employees to wear short sleeved shirts or tops to work. Yes, we had to work a long sleeved top or a long sleeved jacket/blazer every single day, even during the hottest days of the summer, when the air conditioning was barely working. I would sit there red faced, literally dripping sweat, but I couldn't take off my jacket, because God forbid, my arms would be exposed in my dressy short sleeved top. I felt like I was working in Saudi Arabia, not the U.S., with that dress code.

Management and most of my coworkers were petty, cliquish, spiteful, and micromanaged everything. Peformance reviews were based on opinions of coworkers, NOT on anything management actually witnessed. Management would give poor reviews if an employee refused to bad mouth his or or her coworkers and report back to the boss about everything and anything coworkers did. I was literally yelled at by my supervisor for refusing to bad mouth another employee to her.

I left my job with the Clinic after just a few months, because I was physically getting ill from the extreme amount of baseless stress I was subjected to every single day. I would NOT recommend the Clinic as an employer to anyone. – less

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Cleveland Clinic? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Cleveland Clinic reviews and ratings — including employee satisfaction and approval rating for Cleveland Clinic CEO Toby Cosgrove. All 17 reviews posted anonymously by Cleveland Clinic employees.