CoStar Group

www.costar.com

CoStar Group Reviews

Updated January 27, 2015
Updated January 27, 2015
342 Reviews
2.6
342 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CoStar Group President, CEO, and Director Andrew C. Florance
Andrew C. Florance
229 Ratings

Review Highlights

Pros
  • decent benefits, decent location, so-so entry level exposure to commercial real estate (in 25 reviews)

  • Company provides good benefits, a good way to break into the commercial real estate marketplace (in 27 reviews)


Cons
  • The main problem really is that upper management are like headless chickens (in 33 reviews)

  • High employee turnover, including in senior management and corporate officers (in 21 reviews)

More Highlights

60 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Reasonable, but you're a robot at the end of the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate II in Washington, DC
    Current Employee - Research Associate II in Washington, DC

    I have been working at CoStar Group full-time (more than a year)

    Pros

    You get free gym membership, lots of great snacks and drinks, a comfortable work environment (as comfortable as cube life can be) and your peers are generally young and always up for happy hour. The work culture is fast paced and the days go by quite fast when you're busy with special projects. When you start, you'll have a terrible portfolio until you work your way up to more clients; then it is more rewarding and you will actually have work to do.

    Cons

    You're a robot. You sit at your desk and input data and work from spreadsheet hell. If your'e the creative type, your brain will slowly rot working here. It is very fast paced, but special projects kill your numbers and then they expect you to be fabulous regardless of that. Numbers number numbers. The pay is not great. If you live in DC, good luck on their HOURLY rate. Also be prepared for big brother watching your every move. They'll track you if you leave for a 10 minute cig break. It's super corporate and HR expects everyone to be perfect little angels. Too bad that's incredibly wishful thinking.

    Advice to ManagementAdvice

    Management is all over the board. Some are really fine entrepreneurs while others could care less. To those who care a bit TOO much, stop worrying about a punch out that was 2 minutes over 8 hours and worry about more important things.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CoStar Group full-time (more than a year)

    Pros

    Great people to work with for the most part, relatively fun atmosphere.

    Cons

    To many changes within the company that aren't to the benefit of the customers and employees most of the time. No longer a focus on hiring the best talent, is turning into a burn and churn type of position.

    Pay is not good despite what your told in the interview process. They tell you people are making lots of money, but it is a select few. They changed the ways people can make money because apparently they we were making to much.

    Advice to ManagementAdvice

    Manage employees individually, and pay top talent what they deserve. If they can bring in recurring revenues to the company, then they deserve to be paid more.

    Hire from within and stop bringing people from the outside and paying them more, while employees who start from the bottom and work their way up are offered minimal salary increases.

    Recommends
    Positive Outlook
  3.  

    Some Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Associate in Washington, DC
    Former Employee - Research Associate in Washington, DC

    I worked at CoStar Group

    Pros

    CoStar invests a lot into training their new hires. You will get a solid month of training before hitting the floor. Some continued training is offered as well for those interested. Swanky HQ office, really nice. Free healthy snacks are great! People there are pretty awesome; mostly a young, energetic workforce.

    Cons

    Bonuses are quite limited, even though you will get something each quarter. Upward mobility is rather limited as most managers are hired externally now. Metrics can be strict, but if you work hard, you are generally recognized and rewarded.

    Advice to ManagementAdvice

    Focus more attention on getting accurate data rather than on call volumes. It really does matter if CoStar's clients can use the information in the database. You need to be sure Researchers understand that, while a high call volume is how you get a lot of good information, it's not the only way to enhance the database. A lower number of high VALUE calls are much better than a lot of calls with poor content.

    Recommends
    Positive Outlook
    Approves of CEO

    CoStar Group Response

    Jan 22, 2015

    We have heard similar opinions from researchers before regarding call volume, and we have moved away from measuring call volume as a key metric in the past year. While phone conversations are the ... More

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  5. 7 people found this helpful  

    Never Again

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CoStar Group

    Pros

    - Food offerings
    - Fun groups of people to work with

    Cons

    - Work pressure
    - Unattainable goals
    - Absolutely no strategy
    - If you want to work in a call center and not use your brain, this is the place for you!

    CoStar Group Response

    Nov 19, 2014

    We appreciate your response, and I’m sorry to hear you did not have a positive experience at CoStar Group. We’ve been working to improve our employee experience, and have developed new ways to ... More

  6. 7 people found this helpful  

    Could be worse, but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Columbia, MD
    Current Employee - Research Associate in Columbia, MD

    I have been working at CoStar Group full-time

    Pros

    - Great for post graduates looking to get their foot in the door and build some professional experience***
    - Atmosphere in Columbia is much more relaxed, and they do a good job at building a family feeling in the office. Casual Fridays are nice and they sometimes do nice events for the researchers.

    Cons

    - Salary is too low
    - Constantly changing bonus structure
    - Metrics are just flat out stupid**, two minute calls should not be cared about this much.
    - Office politics with managers, team of the month and monthly awards are always biased.
    - Lack of appreciation by brokers sometimes

    Advice to ManagementAdvice

    - two minute calls mean nothing, change the metrics to something more reasonable and logical. Brokers don't want us wasting their time, we should not be punished for that.
    - pay more, you are a multi million dollar company thriving off our research. Research 1 should start out at least with 46 or 47 instead of 40, and it should go up from there. You can more than afford it.

    No opinion of CEO
  7. 5 people found this helpful  

    Good place to learn commercial estate, good benefits, but pretty horrible moral due to arbitrarily changing goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CoStar Group full-time (more than 3 years)

    Pros

    Great benefits, gym, ample time off, pay is not bad for an entry level position, job will afford you opportunity to learn the basics of commercial real estate.

    Cons

    Moral is low due to ever changing expectations and metrics. Bonuses seemingly arbitrarily taken away every quarter because of this. As a consequence there is a very high turn over rate.

    Advice to ManagementAdvice

    More consistency in order to keep people longer.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    It's a sales job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CoStar Group

    Pros

    People are friendly enough.

    It's a nice building, with a young staff.

    Cons

    It's a sales job. You're essentially a telemarketer.

    Advice to ManagementAdvice

    Try to get more people into the field.

  9. 3 people found this helpful  

    Micro-management at its finest.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CoStar Group

    Pros

    Salary
    No competitors
    Nice offices
    Opportunity in markets with less reps

    Cons

    Over saturated market
    Micro management
    Not enough business to go around

  10. 1 person found this helpful  

    Great place to start a career in real estate - You make this experience what you want

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Manager in Washington, DC
    Former Employee - Research Manager in Washington, DC

    I worked at CoStar Group full-time (more than a year)

    Pros

    Working at CoStar can be a positive experience and you can work hard to gain some great experience. This is a great job to start your career in the CRE industry.

    Cons

    Don't expect anyone to help you have a great experience. Learn what you can and keep moving. Promises are made that are never kept and it really comes down to deciding what you want to get out of working at costar, making that happen, and moving on.

    Recommends
    No opinion of CEO
  11. 2 people found this helpful  

    CoStar The Good & The Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate II in Washington, DC
    Current Employee - Research Associate II in Washington, DC

    I have been working at CoStar Group full-time (more than a year)

    Pros

    There is a lot of room for growth. They have great opportunities to move into different roles within the company. They provide necessary real estate training, and provide great benefits. Teach very important fundamentals, which will help for future opportunities.

    Cons

    CoStar has a very bad reputation, and poor mentality at times. Other research associates get bored, and have bad attitudes. CoStar has hired very bad managers, which results in bad work habits.

    Advice to ManagementAdvice

    Hire your managers from within the company. Hire tenured research associates, and promote them to managers. Do not hire managers from outside the company. If you hire better managers, I believe less research associates will leave the company after one year at the company.

    Recommends
    Positive Outlook
    Approves of CEO

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