Coach

  www.coach.com
  www.coach.com

Coach Reviews

Updated December 12, 2014
Updated December 12, 2014
533 Reviews
3.6
533 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coach CEO Victor Luis
Victor Luis
55 Ratings

Review Highlights

Pros
  • Great discount, worked with great people, great bonuses at the end of the year (in 36 reviews)

  • Depending on volume size, great work life balance & 60-75% off deletes (in 14 reviews)


Cons
  • Lack of work / life balance and now the new leadership does not talk about that any more (in 30 reviews)

  • Dress code is a bit strict, but hey its a boutique so you need to look nice (in 29 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great retail company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coach

    Pros

    They bonus their line staff employees. Product is good. They pay well for retail.

    Cons

    Reatil hours, unifrom, angry customers(like any store).

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company, promotes within!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coach

    Pros

    Promotes within, good wage for part time

    Cons

    Minimal opportunities for promoting

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    It was an internship interview and was in a serious of round tables.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Management Internship
    Current Employee - Project Management Internship

    I have been working at Coach

    Pros

    It allowed me to touch base in several different technologies as I worked in the IT department. As an internship I was able to broaden my experience in Project Management as well as Techology Platforms such as Cognos and Salesforce.

    Cons

    I wouldn't say that there were that many cons as it allowed me to gain experience, work with others in the IT field, and meet with consultants. There were no negatives really.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Coach

    Pros

    Very friendly, competitive environment to work.

    Cons

    Your success everyday depends on how many people walk in the store

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Promoted from AM to ASM within a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Saint Louis, MO
    Current Employee - Associate Manager in Saint Louis, MO

    I have been working at Coach full-time (more than 3 years)

    Pros

    Great discount, company has rebranded, solid in the marketplace, easy dress code

    Cons

    ASMs rarely get promoted to SM, customers only want a discount, very micro managed from upper levels

    Approves of CEO
  7.  

    Excellent Retail Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA

    I worked at Coach part-time (less than an year)

    Pros

    Wonderful workplace culture- while competitive, coworkers felt like a family. Supportive management staff that provides the tools you need to succeed in the position.

    Cons

    Difficult to "move up" the sales associate rankings. While the pay was outstanding, it was difficult to imagine a long term-career with the company beginning in the retail stores, considering some associates waited three to four years before being promoted into management positions.

    Advice to ManagementAdvice

    Allow employees more leeway in crafting their selling strategies. Everything felt very contrived, and it seemed that when employees were allowed to use their personal strengths to sell product, they were more successful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coach

    Pros

    Smart people and always learning. Coach consistently provides new challenges to all levels of the organizaton

    Cons

    New leadership, whilst has a vision, is having difficulties executing and leading the broader group.

    Recommends
    Negative Outlook
  9.  

    Great company & good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Coach full-time (more than 3 years)

    Pros

    * encourage growth & development
    * recognize good work & issue promotions
    * good communication between leadership & employees
    * good salary & bonus plan

    Cons

    * work-life balance diminishes as your role and responsibility increase
    * not very open to new ideas

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vacaville, CA
    Former Employee - Sales Associate in Vacaville, CA

    I worked at Coach part-time (less than an year)

    Pros

    Great leadership, had a chance to develop communication skills with customers and management, had ample time to learn enough about the products, friendly coworkers, able to have a good work/life balance, and adaptable atmosphere.

    Cons

    Working with customers that speak no English, unpredictable workdays (make sure to put in your days off well in advance), need lessons on how to deal with the worst customers.

    Advice to ManagementAdvice

    Keep up the good work! If new management is more like incumbent management, work flow will be efficient. Train permanent workers in all areas in case they want to change positions.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    It was overall a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Coach part-time (more than 3 years)

    Pros

    The company takes care of you real well. Good benefits for full timers. Everything it organized.

    Cons

    Getting a promotion is hard to get to. Hard to get time off too, even as a part time employee.

    Recommends
    Positive Outlook
    Approves of CEO

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