Coach
3.5 of 5 397 reviews
www.coach.com New York, NY 5000+ Employees

Coach Reviews

Updated Apr 3, 2014
All Employees Current Employees Only

3.5 397 reviews

                             

87% Approve of the CEO

Coach Chairman and CEO Lew Frankfort

Lew Frankfort

(259 ratings)

72% of employees recommend this company to a friend
81 Employee Reviews Back to all reviews
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Camaraderie at its best

Sales Associate (Former Employee)

I worked at Coach part-time for more than a year

ProsI worked at one of their stores as a seasonal Christmas sales two years in a row. The store manager was amazing, very caring, and made us seasonals feel just as treasured and appreciated as the year-round staff. Discount is amazing -- 50% off everything, and 65% off the "deletes" -- the merchandise that is not being carried forward. Also, loved that goals are "teamshare," you have individual goals, but the bonus structure is for the team achieving individual goals.

ConsIt can get a little competitive or awkward on the selling floor with other sales associates. Even though you're not on commission, it's still competitive, and some of the regular sales staff seemed to want to monopolize customers to their benefit at a detriment to overall customer service.

Yes, I would recommend this company to a friend

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True Team Spirit

Anonymous Employee (Current Employee)

I have been working at Coach part-time

ProsEveryone works together as a team to attain or exceed sales goals, to help problem solve and management is very supportive and is able to motivate without ruling with an iron fist or micromanaging. Upper management is also wonderful. The discounts are amazing.

ConsThe pay is on the lower end of the spectrum but, I always look forward to coming to work so that is ok. No opportunity to advance in company or even get a full time position with benefits. They seem to hire a lot of part-time people versus a few full-time people and I guess from a business stand point I can understand that would be less expensive for the company.

Advice to Senior ManagementMaybe keep the socializing and gift giving between managers outside of work. It makes the employees feel less than when their birthdays come and go without any acknowledgement at all

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Coach takes great care of its employees

Sales Associate (Current Employee)

I have been working at Coach part-time for more than 3 years

ProsExcellent culture and plenty of room for growth. Great product, great team, and passionate individuals who are committed to the Coach experience. Everyone is fresh, vibrant, and eager to work hard.

ConsDifficulty in maintaining a work-life balance. Long hours mean taking time away from personal interests and taking work home with you. Taking a sick day means that your absence will be sorely felt.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Incredible experience

Anonymous Employee (Current Employee)

I have been working at Coach full-time

ProsGreat people and very collaborative environment.

ConsThere are office politics that can sometimes be frustrating

Yes, I would recommend this company to a friend

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Very Good

Warehouse (Former Employee)
Jacksonville, FL

I worked at Coach part-time for less than a year

ProsIts well organised and make ones work appear simple and not complex.

ConsI dont have any faults to share as there is none I know of.

Advice to Senior Managementkeep it up

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to start career. Awesome and kind management.

Freelance Merchandising Assistant (Current Employee)
New York, NY

I have been working at Coach as a contractor for less than a year

ProsGreat experience. Great teamwork here

Conslow pay for contract employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent part-time job

Anonymous Employee (Current Employee)

I have been working at Coach part-time for less than a year

ProsHard working and friendly co-workers and managers.

ConsHolidays can be very hectic. Be sure to work as a team to help unruly customers.

Advice to Senior ManagementGreat job management team. You guys provide critiques and help when we need it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Terrific, focused, pay for performance, and can make an impact in any position.

Anonymous Employee (Current Employee)

I have been working at Coach full-time for more than 5 years

ProsHigh performing and high volume.
Lots of challenges and opportunities.
Idea's come from all levels. NOT a top down company.
Very employee focused.
Lot's of development, feedback and recognition.

ConsDepending on the position, it is still retail which can be tough on a schedule.

Advice to Senior ManagementContinue to hold true to the values that built the brand. The sky truly is the limit.

Yes, I would recommend this company to a friend

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Spectacular experience!

Sales Associate (Former Employee)
North Bend, WA

I worked at Coach full-time for more than a year

ProsEverything, everyone, the team structure, the store structure, management, training, and the atmosphere.

ConsNot a thing wrong nor that I can think of.

Advice to Senior ManagementKeep up the amazing work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A ton of fun even in a corporate setting

Associate Manager (Current Employee)
Estero, FL

I have been working at Coach full-time for less than a year

ProsUpper management allows management to make decisions that are best for their business needs. Close management team, the pay and benefits are outstanding. Coach is a very professional and fashion forward environment.I enjoy helping the customers that want your help in finding their new bag. I enjoy training new employee's and help develop current associates. There's a kind of rush you get during busy moments. The staff that I work with are a lot of fun, we make work very enjoyable!

ConsLong hours during holiday seasons

Advice to Senior ManagementI do not have any advice to upper management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Coach reviews and ratings — including employee satisfaction and approval rating for Coach CEO Lew Frankfort. All 81 reviews posted anonymously by Coach employees.