Cogent Communications
2.8 of 5 73 reviews
www.cogentco.com Washington, DC 500 to 999 Employees

Cogent Communications Reviews

Cogent Communications – Washington – “Cogent's Corporate Headquarters”

All Employees Current Employees Only

2.8 73 reviews

                             

68% Approve of the CEO

Cogent Communications Chairman and CEO Dave Schaeffer

Dave Schaeffer

(47 ratings)

45% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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1 person found this helpful  

Sales

Sales (Current Employee)
Dallas, TX

I have been working at Cogent Communications full-time for less than a year

Proslearn a lot about the industry

Cons100% Outside sales position. flaky managers. unstructured. favoritism. constant yelling and unprofessionalism.

Advice to Senior ManagementMake sure people are actually doing what you ask, rather than implementing there own techniques.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good money but management is terrible

Anonymous Employee (Former Employee)

I worked at Cogent Communications

Prosgreat commission if you are willing to put in that work!

ConsTerrible management, micro management. Reps undercutting you for sales. High turnover rate in offices. You will meet a new rep every other week.....and a new manager if he can handle the stress. You can get promoted and demoted in one week.....with no reasons.
They make up policies as they go.

Advice to Senior ManagementHire management with 15+ years of experience.....

No, I would not recommend this company to a friend

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Couldn't wait to get out of this company

Regional Account Manager (Former Employee)
New York, NY

I worked at Cogent Communications full-time

ProsI can't think of any

Cons- Sale cycle is extremely long -takes forever to make a sale.
- Compensation isn't up to par with the work that you do
- Manager was not smart
- Manager made fun of resumes that came in with current employees
- Atmosphere was racist

No, I would not recommend this company to a friend

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Just a job

Anonymous Employee (Current Employee)

I have been working at Cogent Communications

ProsIf you work for a good boss, it can be fun and a good job. If you don't... outta luck!

ConsJust hope management likes you...

Advice to Senior ManagementIncrease the base for larger cities!

Yes, I would recommend this company to a friend

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Entry Level Sales

Anonymous Employee (Former Employee)

I worked at Cogent Communications

Pros* Good place to gain sales experience
* Good training programs for their products
* Standard hours - no overtime needed

Cons* micro-management
* quota is not realistic
* pitch to potential employees is misleading regarding income potential
* limited product set makes them un-competitive most of the time
* policies and procedures make most employees feel like children - unless entry level

No, I would not recommend this company to a friend

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Poor culture

Regional Account Manager (Former Employee)
Minneapolis, MN

I worked at Cogent Communications full-time for less than a year

ProsThere are no pros to this job.

ConsABC transaction based sales only. Very little room to grow professionally or personally

Advice to Senior ManagementLet your reps do their jobs the way they know how to,

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It's an okay job, not easy, long hrs.

Regional Account Manager (Former Employee)
Miami, FL

I worked at Cogent Communications full-time for more than a year

ProsAlmost guarantee work for the 1st 6 months, if you do your daily activities and stay out of trouble...

ConsFor the most part, It's repetitive work, depending on the market you are in... as a RAM, you'll do well if your immediate mgr knows what he/she's doing.

Advice to Senior ManagementGive promos more time to run.

No, I would not recommend this company to a friend

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Overly ambitious expansion less than likely success, and less than competitive pay.

Regional Account Manager I (Current Employee)
Mar Vista, CA

I have been working at Cogent Communications full-time for less than a year

ProsGreat team atmosphere.
Polite and Knowledgable Managers

ConsPoor Pay
Lack of products to sell.
Legacy account manager have all onnet accounts. Meaning you are left selling un-competitive offnet products.

Advice to Senior ManagementExpand your product set and limit the number of accounts each rep can have in your onnet facilities.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Cogent is a call center

Regional Account Manager (Former Employee)
Washington, DC

I worked at Cogent Communications full-time for less than a year

ProsDecent pay out of college, the way you are ramped up to your quota serves as a signing bonus which is nice

ConsYou are selling the internet making 60-80 cold calls a day. They monitor your talk time, call numbers, and the micromanaging is out of control.

Advice to Senior ManagementAllow more freedom in the workplace as far as working from home and flexible hours. The most important thing should be people's numbers and you shouldn't care how they get them

No, I would not recommend this company to a friend

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It's good for what it is.

Regional Account Manager (Former Employee)
Sterling, VA

I worked at Cogent Communications

Pros- Relaxed dress code
- Unlimited soda, coffee, juice, tea, etc.
- Can be left to work to yourself

Cons- Company philosophy hold that anything that doesn't have a 100% ROI, isn't worth investing in, so that means you are given the cheapest:

* Equipment
* Benefits
* Access to HR
* Delay in commission payments

- At the end of the month you are expected to stay late, which is normal for sales, but they more or less lock you in the building, feed you, and never tell you what time you're leaving. Sometimes you are there for an extra 3+ hours even if you have nothing else left to close.

Advice to Senior ManagementInvest in your Sales Reps. Invest in *some* cosmetic and office upgrades, even if it isn't a profitable venture. Working in a warehouse with equipment from the 1980's is no good.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Cogent Communications reviews and ratings — including employee satisfaction and approval rating for Cogent Communications CEO Dave Schaeffer. All 20 reviews posted anonymously by Cogent Communications employees.