Cogent Communications
2.7 of 5 80 reviews
www.cogentco.com Washington, DC 500 to 999 Employees

Cogent Communications Reviews

Updated Apr 3, 2014
Cogent Communications – Washington – “Cogent's Corporate Headquarters”

All Employees Current Employees Only

2.7 80 reviews

                             

67% Approve of the CEO

Cogent Communications Chairman and CEO Dave Schaeffer

Dave Schaeffer

(51 ratings)

43% of employees recommend this company to a friend
14 Employee Reviews Back to all reviews
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    "Who are we calling? who are we calling?"

    Regional Account Manager (Current Employee)
    Tysons Corner, VA

    ProsSalary is decent and the commissions are better. The health insurance is great! They have an awesome training program and they have free soda and coffee. Dave (CEO) is really down to earth and approachable. If you are willing to put in the effort, be patient and stay focused you can do really well here. The new CRO is/has implemented changes that should positively affect the company as a whole. They have monthly competitions that yield some great prizes (Gift cards, televisions, iPad, etc). They have a monthly call blitz which when done correctly can be amusing. Free lunches if your teams hits monthly goals and you get free lunch the end of every month

    ConsI have no major company wide complaints. It really depends on the office you're in and the type of manager and director you have. There is too much in market competition with other sales teams. There are no protected local territories, it is like the wild west. You have 30 days to crack the egg on a lead. If you can not and it is not documented, you lose the account: So if you've had a lead for 20 days and you finally get a hold of a decision maker on the 21st day, but they want you to call back in three weeks. If your manager does not feel its viable and you lose the account, someone else can pick it up where you left off. There is not enough focus on outside sales calls so you sit and make cold calls everyday! Most of the leads provided are not businesses that fit a good customer profile.

    Advice to Senior ManagementAllow more time for Reps to work accounts. Give them enough time to have effective qualification calls. The longer reps are allowed to hold an account (w/activity) decreases the amount of phone calls a prospect gets every month from a different person at the same company. There seems to be a disconnect between sales managers and training. Reps are told in training to focus on local markets and go out into the market. Some managers just want you to smile and dial. Instead of having boiler rooms selling a commodity focus on consultative solution selling.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    You put in what you get out.

    Regional Account Manager (Current Employee)
    Herndon, VA

    ProsStructured day, allowing you to make your own business.

    ConsConstant new hires of reps and managers makes it difficult to keep up.

    Advice to Senior ManagementBe more proactive with reps that need help in order to succeed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fair

    Anonymous Employee (Current Employee)

    ProsTelecom Experience, fast paced environment

    ConsWorking under a lot of pressure

    Advice to Senior ManagementStop micromanaging

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Ok job if you love "hunter" type job sales where you find your own leads.

    Regional Account Manager (Current Employee)

    ProsManager does not micromanage.
    The job itself is not a difficult job if you can handle making 30+ cold calls a day.
    Decent base salary and very high commissions.
    Come in at 8, leave at 5 and you can leave the job at work, and not think about it at home.

    ConsNo leads, all of your potential deals you have to find, qualify, and close yourself.
    Very long sales cycle.
    Software system tracks your every move- how many phone calls you make, how long the calls are, how many emails you get in and send out, etc.
    You don't get paid on your sale until after the installation, which in most cases is 3 months.

    Advice to Senior ManagementPay your reps a small percentage of the sale when they close the sale and the rest of the commission when it is installed.

    No, I would not recommend this company to a friend

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    Simple Product to Sell

    Sales (Current Employee)
    Washington, DC

    ProsCompensation is adequate, hours are predictable. Product set is easy to learn.

    ConsThe price of bandwidth has dropped, and quotas have not. The environment can be very condescending at times.

    Advice to Senior ManagementThey need to try and create a a better compensation plan, and not micromanage young business professionals.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good Small Company

    Regional Account Manager (Current Employee)

    ProsGood potential, good managment, high quality product

    Consniche market, have to find your own leads

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

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    Transactional Sales

    Global Account Manager (Current Employee)
    New York, NY

    ProsFun place with a lot of young people. Sales were quick, products are simple, processes streamlined.

    ConsHigh turn over for those who were not able to figure out the"system'. Salary low for industry.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    good technology firm

    Regional Account Manager (Current Employee)
    Sterling, VA

    Prosgreat pricing on product
    simplified product set
    good benefits and fair pay

    Consnot a great support structure
    niche market
    high quotas
    low advancement opportunity

    Advice to Senior Managementwork on employee development will go a long ways including developing future managers out of exsisting staff.

    Yes, I would recommend this company to a friend

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    Networking Bootcamp

    Customer Support Engineer (Current Employee)
    Washington, DC

    ProsWith this being such a small organization we work on issues and equipment comparable positions at rival companies would never have access to. Its a great position and company to learn the ins and outs of edge networking.

    ConsThe pace can be pretty brutal at times.

    Advice to Senior ManagementManagement overall is great. It would greatly assist workers to have a defined way to move around within the company. As it stands finding other intra-company positions can be pretty political.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    ok company

    Regional Account Manager (Former Employee)
    Sterling, VA

    Prosbase pay plus comission
    full benifits

    Consheavy politics
    pretty heavy micromanegement

    Advice to Senior Managementstop micromanaging

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Cogent Communications reviews and ratings — including employee satisfaction and approval rating for Cogent Communications CEO Dave Schaeffer. All 14 reviews posted anonymously by Cogent Communications employees.