Cogent Communications

  www.cogentco.com
  www.cogentco.com
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Cogent Communications Reviews

Updated July 7, 2014
Updated July 7, 2014
85 Reviews
2.6
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cogent Communications Chairman and CEO Dave Schaeffer
Dave Schaeffer
55 Ratings

Review Highlights

Pros
  • Decent base salary and very high commissions (in 8 reviews)

  • Nice base, some managers are great, lots of free caffeine, great but limited product set (in 8 reviews)


Cons
  • limited product set makes them un-competitive most of the time (in 6 reviews)

  • High turnover rate - I was there for less than a year and saw nothing but non-stop change (in 5 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company with good opportunities to cash in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Account Manager  in  Washington, DC
    Former Employee - Regional Account Manager in Washington, DC

    I worked at Cogent Communications full-time for more than a year

    Pros

    Good commission structure and competitive, yet fun, environment to work in.

    Cons

    Felt at times as if I was fighting for sales internally as opposed to against the competition based upon the structure. For example, one could have completed the sale for ABC Company, but lose the commission if someone else was already working this company under a different DBA or rendition of said company name [A.B.C. Co.] within the CRM database.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A great place to work with awesome compensation if you are motivated, not for the lazy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager  in  Culver City, CA
    Current Employee - Regional Account Manager in Culver City, CA

    I have been working at Cogent Communications full-time for more than a year

    Pros

    Great compensation and benefits. Thorough training and upward mobility. Cogent Communications really invests a lot of time and money into the representatives training and development. The role turned out to be exactly what was described/promised so no surprises which is a nice change compared to some other firms in the area. Contests, spiffs and awards are top notch.

    Cons

    Fast paced environment, not for slackers or those who want to blame their failures on everything and everyone.

    Advice to ManagementAdvice

    Focus on high energy recruits who understand what it takes to be successful in sales and skip the whiners.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    This company provides me with everything I deserve as a top performing sales professional and supports me all the way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager  in  Los Angeles, CA
    Current Employee - Regional Account Manager in Los Angeles, CA

    I have been working at Cogent Communications full-time for less than a year

    Pros

    I know how to sell. I have always known how to approach people, prospects, and ultimately close the deal. This is all Cogent is asking for...and in return they provide me with a seriously competitive base salary, a sexy bonus schedule, and the uncapped commissions that keep my activity level high. I was supported and nurtured throughout the training process and receive a lot of appreciation for my hard work. Most companies let their people bring in hundreds of thousands of dollars and expect to only pay their sales reps the bare minimum. Not Cogent! I will make over $123k this year and the sky is the limit!!!

    Cons

    Seeing the unexperienced sales reps come in a complain when they realize sales can be frustrating. Of course! But if you know the sales game, you will love Cogent. If you expect money to walk up and beg you to put it in your wallet, this is not for you.

    Advice to ManagementAdvice

    Perhaps top grading would help to keep the teams as competitive as possible. A little competition goes a long way!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good job, great pay with bonus ramp up the sales cycle is a bit long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager  in  Chicago, IL
    Current Employee - Regional Account Manager in Chicago, IL

    I have been working at Cogent Communications full-time for less than a year

    Pros

    Money, great paid training in Washington D.C. great way to learn to effectively prospect.

    Cons

    The Micro mangers killed the cat, my manager tried to treat us all like we were on the same entry level and get on every call and usually blow them sky high.

    Advice to ManagementAdvice

    Watch the micromanagement it really goes to some of the managers heads.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Sales Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager  in  Dallas, TX
    Current Employee - Regional Account Manager in Dallas, TX

    I have been working at Cogent Communications full-time for less than a year

    Pros

    Obviously the genius claiming that Cogent is dishonest for creating fake reviews failed to realize that the repetitive introduction on the review is pre-generated from a field entry when you submit a review. With that being said, I am no stranger to sales, but I am new to telecom. My initial impression of this highly sales-centric organization has been surpassed in a variety of ways. The upper management is readily available to assist the reps in anyway they can. I can literally dial Dave's (CEO) VoIP extension, if he'll pick it up. While the base salary is modest, the commission and bonus structure is fantastic for people who are willing to work hard. 99% of people that complain about how terrible a sales role in a company is happens to be that lazy person making 10-15 calls a day complaining about closing 1 deal every 2 months, instead of making 50-100 calls a day and closing 5-6 deals a month. The quota is easily attainable with the proper work ethic.

    Cons

    The sales territory is much too large (all of North America).

    Advice to ManagementAdvice

    Require new reps to focus on their local market for at least 6 months, if not a year.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place for motivated Sales people

    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Cogent Communications full-time for more than 5 years

    Pros

    - great product & very competitive pricing
    - several merit-based salary increases & no commission cap
    - experienced management team from top to bottom
    - easy access to technical & sales resources
    - relaxed but professional atmosphere

    Cons

    Cogent is not a good fit for a temporary job (6-12 months) or someone seeking a Sales position that involves minimal effort because they just want to get by on their base salary.

    Advice to ManagementAdvice

    Improve certain systems and processes to enhance overall efficiency.

  8.  

    Working at Cogent Communications is a pleasure, great company, very competitive products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Account Manager  in  New York, NY
    Current Employee - Global Account Manager in New York, NY

    I have been working at Cogent Communications full-time for more than 5 years

    Pros

    great teams, great support, assistance from management

    Cons

    Aggressive low prices make it more chalenging to reach full quota

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Career. 5+ year employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Account Manager
    Current Employee - Global Account Manager

    I have been working at Cogent Communications full-time for more than 5 years

    Pros

    easy to penetrate new business
    great support team
    transparent data base.
    aggressive pay structure
    easy to obtain over-achievement bonuses

    I have been with Cogent over 5 years and have worked my way through the ranks. started as an entry level regional account manager and got promoted 3 times within 5 years. They have thought me everything about the telco world. Management vigilantly tries to help you progress within Cogent. Anyone who writes reviews about Cogent clearly did not try hard enough. This could be one of the easiest ISPs to work for.

    Cons

    you can get caught up in administrative work but if you organize yourself this should not be an issue.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regional Account Manager  in  Minneapolis, MN
    Current Employee - Regional Account Manager in Minneapolis, MN

    I have been working at Cogent Communications

    Pros

    It has a Good base, an awesome commission structure, and the manager is extremely supportive and understands how to keep a work life balance for his employees

    Cons

    Can't say that I have a whole lot of negative things to say about working here, others than having to sit at a desk for the majority of the day

    Advice to ManagementAdvice

    Keep up the good work, all I know is that everyone in our office is extremely happy each and every day

    Recommends
    Approves of CEO
  11.  

    It was a great place to work and grow rapidly in the IT Network profession

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Training Manager  in  Reston, VA
    Former Employee - Training Manager in Reston, VA

    I worked at Cogent Communications

    Pros

    Young employees, hard working, good pay, good benefits, flexible schedule and good opportunity to learn and grow. Great people to work with and worked hard to get things done with customer focus.

    Cons

    Young management not ready to lead, growth was too fast without the right processes in place always.

    Advice to ManagementAdvice

    You had good upper level leadership with great vision but middle management ruined that growth opportunity by not being ready and making selfish bad decisions.

    Recommends

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