Coldwater Creek Reviews

Updated May 26, 2015
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3.0
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Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
23 Ratings

Pros
  • The customers are great to work with, love the people I work with (in 16 reviews)

  • Good employee discount 40% off sometimes 50% off (in 23 reviews)

Cons
  • The lack of consistency in direction from upper management (in 30 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Pros and Cons

86 Employee Reviews

Sort: Popular Rating Date
  1. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek full-time

    Disapproves of CEO
    Disapproves of CEO

    Pros

    This brand of clothing attracted a wonderful group of people. This made coming to work delightful. Most days upper management and support staff was approachable.

    Cons

    Too much pressure to sell credit cards and rewards program. This was enough to crack the strongest leader. I worked really hard for this company for the same salary I started with 5 years before. The icing on the cake we had no pre warning on the Company going bankrupt and with no severance for the manager's. I'm very disappointed

    Advice to Management

    Set realistic goals. Take care of your people


  2. Helpful (1)

    sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    worked with great people easy job was not commission which was a plus.

    Cons

    customer was always right no matter what worked at my location till the very end when they closed the doors.

    Advice to Management

    have more boundaries when it comes to the customers you cant give everything away and expect to stay in business.


  3. Managet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The employees and the customers were amazing

    Cons

    Corp was so out of touch with the actual business that the company went bankrupt. Almost by design


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great company, amazing to there teem members!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New Orleans, LA
    Former Employee - Store Manager in New Orleans, LA

    I worked at Coldwater Creek

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, salary, people, customers, environment

    Cons

    Closed all retail locations and left a lot of people out of jobs with no severance package

    Advice to Management

    No advise


  6. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Cincinnati, OH
    Former Employee - Store Manager in Cincinnati, OH

    I worked at Coldwater Creek

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good working conditions, good communication, company values/morals are consistent.

    Cons

    Company not doing well financially

    Advice to Management

    Listen to what your customers really want and buy to the correct product.


  7. Helpful (1)

    My position was a regular retail position at the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Coldwater Creek part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some of the pros were: discounts on merchandise and a friendly work environment. There wasn't much else to consider as it is a retail job.

    Cons

    No time off, of course and little potential for growth. I worked there for a few years and nobody ever got a raise. Very uncertain schedule, have to wait until the week before to make plans because your schedule varies so much.


  8. parttime

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    good work life balance for working moms

    Cons

    too many coupons and promotions


  9. Fun Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Edison, NJ
    Former Employee - Sales Associate in Edison, NJ

    I worked at Coldwater Creek part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Employee discounts, good starting pay, good atmosphere and co-workers. You learn a little bit of everything.

    Cons

    Hard to get a full time position. Sometimes customers can be very difficult.


  10. Fantastic Company or maybe it was just my outstanding DM

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    Great company to work for and very repectful to employees

    Cons

    They went bankrupt : (


  11. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Hunt Valley, MD
    Former Employee - Part Time Sales Associate in Hunt Valley, MD

    I worked at Coldwater Creek part-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    This was a fun environment to work in. Flexible work schedule and a nice discount. Others employees and management were wonderful to work with.

    Cons

    Position did not offer full time work, no medical benefits offered. Seemed like too many associates scheduled each day and someone would be sent home if enough business.

    Advice to Management

    Stop offering sales and discounts constantly every week, regular customers will stop coming if they feel they can get the product at anytime and maybe cheaper the next day. Also, the clothing in the last year seemed cheaply made. Get new buyers!



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