Coldwater Creek Reviews

Updated August 25, 2014
Updated August 25, 2014
340 Reviews

2.9
340 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
85 Ratings

Review Highlights

Pros
  • The customers are great to work with, love the people I work with (in 19 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 22 reviews)


Cons
  • The lack of consistency in direction from upper management (in 28 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Highlights

78 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Pleasant work atmosphere, coworkers and clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Winchester, VA
    Current Employee - Assistant Store Manager in Winchester, VA

    I have been working at Coldwater Creek for more than a year

    Pros

    Mature customers willing to pay without haggling, friendly and not demanding. Not on commission so none of the vicious competition.

    Cons

    Too many floor moves, more labor hours when store was closed than we spent with customers it seemed. My store was a lifestyle center with easy hours, even so the floor moves kept us there until midnight.

    Advice to ManagementAdvice

    Year to year customers who needed more change than the same pieces indifferent colors. The product became too predictable.

    Negative Outlook
    Approves of CEO
  2.  

    Overall a pleasant atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Coldwater Creek part-time for more than a year

    Pros

    Friendly associates.
    Small store feel, even with bigger stores. Very intimate.
    Flexible scheduling for employees.
    The clothing is beautiful, even for a younger woman like myself. I would wear it for a professional scene.

    Cons

    The biggest con is that it went out of business. I think that Coldwater Creek customers felt a serious sense of loss. They loved that company.

    Advice to ManagementAdvice

    If you bring the company back, maybe lose the credit card and focus more on maintaining quality styles of clothing.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    The most amazing group of women in one place that I have ever seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Saint Paul, MN
    Current Employee - Store Manager in Saint Paul, MN

    I have been working at Coldwater Creek full-time for more than a year

    Pros

    The people I worked with and the people I worked for. Management, Teams and Customers are the best!

    Cons

    Bankruptcy and all stores closed.

    Advice to ManagementAdvice

    too late to put it in here now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    End of a wonderful journey

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    Great people working in the beautiful surroundings of Sandpoint, ID

    Cons

    Corporate bankruptcy has shut down the company.

  6.  

    Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    Management brought this company down

    Cons

    Everybody in Sandpoint is above the rest of the company

    Advice to ManagementAdvice

    Back to school

  7.  

    For my first retail job, this was a good company to work for when they sifted out the bad managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Cranston, RI
    Former Employee - Part Time Sales Associate in Cranston, RI

    I worked at Coldwater Creek part-time for more than 3 years

    Pros

    You are able to work many jobs in the store, so you are never bored. Cashier, front door greeter, one of three zones on the sales floor or fitting room. They had separate employees hired just for the stock room. I began at a new store opening so there was 1 store manager, 2 assistants and 4 leads. Over time this fizzled down to 1 assistant and 2 leads and of course, now they are going out of business.I got the 15 hours I requested, in the morning when I requested and days off were never a problem, you just posted them immediately when the next month calendar was posted.The store manager was always fair and accommodating. 40% off for employees.

    Cons

    The pay was your average retail pay, started at 8.50, left at 9.50. If you worked 15 hours, it was hard to get 'rated' as a fast cashier or build up your clientele relationships compared to those who were there almost 35 hours and of course your raise depended on that. No real advancement within that I could see.

    Advice to ManagementAdvice

    Its too bad they went out of business. Their catalog was great, % sales wonderful. They unfortunately gave away too many coupons, $25 off with $100 purchase and customers took advantage of that. They grew too fast with their stores.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Pleasant environment. Friendly people,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Sea Girt, NJ
    Former Employee - Part Time Sales Associate in Sea Girt, NJ

    I worked at Coldwater Creek part-time for more than a year

    Pros

    Fun and made new friends. Great discounts

    Cons

    Trying on clothes establishment wanted us to sell

    Advice to ManagementAdvice

    MANAGEMENT WAS VERY HELPFULL AND FRIENDLY

    No opinion of CEO
  9.  

    It is a great company to work for....too bad upper management handled the business so ineptly that it is now bankrupt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associateales  in  Leesburg, VA
    Current Employee - Part Time Sales Associateales in Leesburg, VA

    I have been working at Coldwater Creek part-time for more than a year

    Pros

    Flexible hours, nice product to sell and customers are great to work with

    Cons

    The company is in liquidation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Coldwater Creek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Fort Worth, TX
    Former Employee - Manager in Fort Worth, TX

    I worked at Coldwater Creek full-time for more than a year

    Pros

    Good company to work for.

    Cons

    Company filed for bankruptcy.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Coldwater Creek full-time for more than 8 years

    Pros

    The culture is one of respect and integrity for each other, the customers and the brand.

    Cons

    Annual raises never seemed to happen

    Advice to ManagementAdvice

    What a shame this great organization is closing its doors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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