Coldwater Creek Reviews

Updated August 17, 2014
Updated August 17, 2014
341 Reviews

2.9
341 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
86 Ratings

Review Highlights

Pros
  • The customers are great to work with, love the people I work with (in 19 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 22 reviews)


Cons
  • The lack of consistency in direction from upper management (in 28 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Coldwater Creek great place to work!

    Former Employee - Assistant Manager  in  Carlsbad, CA
    Former Employee - Assistant Manager in Carlsbad, CA

    I worked at Coldwater Creek full-time for more than a year

    Pros

    As an Assistant Manager at Coldwater Creek, the initial training was very thorough. Having worked at 2 different locations, one in Northern CA and one in Southern CA, I can say company wide it was a good place to work. The sales and management teams have a good working relationship. Customers are treated fair and with respect. I'm sorry to see Coldwater Creek go out of business.

    Cons

    Biggest con is Coldwater Creek going out of business. Really the only drawback to working there is the same drawback of any retail career...the hours. Nights, weekends. But we all know that going into a retail position. I di enjoy the time I worked at Coldwater Creek.

    Advice to ManagementAdvice

    Advice to upper management...what happened! I'm very sorry about the bankruptcy. Very sad to see it go.

  2.  

    Coldwater Creek filed bankruptcy in April, 2014

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    Great team environment with opportunities to grow

    Cons

    The business closed all stores!

  3.  

    I had a wonderful experience working for Coldwater Creek.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Coldwater Creek part-time for less than a year

    Pros

    Coldwater Creek has a good employee discount, flexible with scheduling and opportunity to grow.

    Cons

    Working on the weekends and not having a set schedule.

    Advice to ManagementAdvice

    Do as you want others to do.

    Recommends
    Approves of CEO
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  5.  

    Great place to work, sad they are closing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Coldwater Creek full-time for more than 5 years

    Pros

    Wonderful opportunity to work with some highly talented people. The outlet division is populated with people that have enough insight into the business, they should be running the entire company The customers are the best!

    Cons

    Financial issues meant no raises, no opportunity to advance.

    Advice to ManagementAdvice

    Should have filed reorganization rather than full bankruptcy. Factory stores were leading the way and under Liz Hayward's direction, could have gone far.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Very fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Maple Grove, MN
    Current Employee - Sales Associate in Maple Grove, MN

    I have been working at Coldwater Creek part-time for more than a year

    Pros

    I'm sure it's different in each store, but the Maple Grove, MN store was fun and personable. Not only were my co-workers fun to be around, but the customers were wonderful too. This is the only job were most of our regular customers would come in once a month, and some once a week.

    Cons

    I'm just as sad as our customers that the company is closing.

    Advice to ManagementAdvice

    Thank you for a fun time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Sales Manager  in  Modesto, CA
    Current Employee - Second Assistant Sales Manager in Modesto, CA

    I have been working at Coldwater Creek full-time for more than 5 years

    Pros

    pay, benefits, customers, associates, merchandise

    Cons

    Store Managers need to be trained a little more on State laws. Company closing!

    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Fabulous and sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Coldwater Creek full-time for more than 3 years

    Pros

    Treated like you own your own store

    Cons

    It's going out of business.

    Advice to ManagementAdvice

    If we had actually took the hit on Gross Margin years ago and tried to sell through merchandise instead of shipping the merchandise out of the stores, housing it until the next appropriate season to send to the outlets and stopped the send sales years ago we might have made it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    best workplace, customers and bosses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Thousand Oaks, CA
    Current Employee - Sales Associate in Thousand Oaks, CA

    I have been working at Coldwater Creek part-time for more than 8 years

    Pros

    warm friendly atmosphere, very flexible work hours and scheduling

    Cons

    must work weekends, work schedules are made one week out

    Advice to ManagementAdvice

    should have paid more attention to wants and needs of the customer

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Enjoyed going to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    The customer is what made this job fun

    Cons

    Sad to be closing losing a great customer base

    Advice to ManagementAdvice

    Should have closed some store before it was too late

  11.  

    Awesome experience....do sad they have to go

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    Awesome people to work with, great compensation, learned alot, treat employees really well

    Cons

    they are bankrupt now so no more jobs

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