Coles Group

  www.coles.com.au
  www.coles.com.au

Coles Group Reviews

106 Reviews
3.5
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Durkan
1 Rating

Review Highlights

Pros
  • Flexible Hours if you are a casual (write in your availability and they will work around it) (in 12 reviews)

  • Gradual change has made the work environment more pleasurable with less hands on management and more autonomy (in 12 reviews)


Cons
  • Long hours/ unpaid overtime as a salary manager (in 6 reviews)

  • Work life balance does not exist (in 3 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1.  

    horrible employer do not work for them if you have a choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles Group

    Pros

    there are no clear reasons to work for them, unless you enjoy poor conditions, poor pay and a bad work environment, steer clear of them as an employee especially as a middle manager

    Cons

    punitive time clock practices, poor ohs, pressure to work undesired shifts, overworking of staff general inefficiency, bad management skills, overworked middle management, no opportunities for progression.

    Advice to ManagementAdvice

    Increase OHS compliance, allow unions on site, increase pay, hire more staff and managers, reduce expectation of staff to work when sick and at undesirable times.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Overworked, used and abused. would not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Manager in Adelaide (Australia)
    Current Employee - Grocery Manager in Adelaide (Australia)

    I have been working at Coles Group as a contractor (more than an year)

    Pros

    Good customers and team members, staff discount.

    Cons

    Do not go on salary. They think that means work 24/7, change shifts all the time and not pay you for public holidays. Make you work on day off when public holiday falls. Values and behaviours are only there to discipline team members and not adhered to by management. Old style dictatorship style of management. Work life balance does not exist. Injury is a real risk.

    Advice to ManagementAdvice

    Invest in your people at store level. Having a people meetings at regional manager and above level and not having active outcomes is useless. Adhere to your own policies and values and behaviours.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager in Melbourne (Australia)
    Former Employee - Human Resources Manager in Melbourne (Australia)

    I worked at Coles Group full-time (less than an year)

    Pros

    Some people within Coles are great to work with but some are just 'yes' men.

    Cons

    Totally unrealistic projects and timelines

    Advice to ManagementAdvice

    stop micro managing everything

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Really disgusting and stressfull as well as low wages

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Department Manager in Melbourne (Australia)
    Current Employee - Department Manager in Melbourne (Australia)

    I have been working at Coles Group full-time (more than 3 years)

    Pros

    Team member discounts and all items are available.

    Cons

    Stress, poor wages, long working hours, only results expected and just verbal support is supplied. Top management policies and decisions are made on assumptions that every team member is equally productive which is not true in practice which screws the good workers and drops their morale.

    Advice to ManagementAdvice

    Learn to earn people rather than running after money only.

  6. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles Group

    Pros

    Very few, a big player in the local retail market so something to offer re experience

    Cons

    Politics, infighting, poor leadership, diabolical teamwork

    Advice to ManagementAdvice

    Start working as a team ,apply some values e.g. honesty, teamwork, trust, transparency

    Doesn't Recommend
    Disapproves of CEO

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