Coles Group Reviews

Former Employee – worked at Coles Group part-time for more than a year

Pros – The only saving grace is the employee discounts and buying programme they have with other companies.

Cons – Advice poorly received, no reward for upskilling, no advancement, childish recognition

Advice to Senior Management – Managers and line managers tell blatant lies, managers abusive, no reward for assuming extra responsibilities, no reward for raising skill base, use of chocolate bars and lollies as recognition of good work is demeaning and insulting, team member retention is poor, lack of a quality management system, preferential treatment of juniors and part-time/casual students over mature workers who have greater financial commitments, no choice of superannuation fund, no incremental wage structure that rewards attained skills, knowledge, responsibilities and experience

No, I would not recommend this company to a friend

Former Employee – worked at Coles Group part-time for more than 3 years

Pros – Easy money
Friendly people, some customers are very nice to talk to

Cons – Lack of focus on making sure the staff are well-treated

Advice to Senior Management – I do think the company is going in a much better direction than when I was there, but I think there should be a focus on better working conditions for the staff including better facilities around the lunch room; and focus on renovating the stores they look dirty and worn out

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Coles Group part-time for more than 3 years

Pros – Can often waste time, meet new friends.

Cons – Job is unrewarding and heavily repetitive.

Advice to Senior Management – Incentives to motivate team members.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Coles Group

Pros – The people I was lucky enough to come in direct contact with were very enjoyable, good working conditions, the benefits were great, a lot of unruly customers werent a problem at The Cole Group, a calm cool and collected work environment for the most part.

Cons – While involved with this company many mistakes were made while reviewing background checks and passing to employers. Identity fraud claims were a regular issue, one day backgrounds would come up clear, the next day there would be many red flags. Out of fear of being called incorrect or decietful, many were changed and revised to help company issue. Eventually quit because of relocation and guilt. Personal apologies to everyone who had a check come back incorrectly and were lied to by this company.

Advice to Senior Management – Get your act together

Former Employee – worked at Coles Group

Pros – Good work environment, everyone is generally friendly

Cons – Pay rate is considerably low

Advice to Senior Management – Management needs to understand their employees more instead of just aiming for workplace efficiency all the time

Former Employee – worked at Coles Group

Pros – Good Salary, work from home was OK

Cons – Very political, hard if you aren't a member of the boys club

No, I would not recommend this company to a friend

Former Employee – worked at Coles Group

Pros – Easy work. Reasonable pay rates. Staff discount card is a plus. Easy and flexible hours. Not a bad place to work

Cons – Boring work, no challenges. Boring people and poor management. Overall not a very satisfying experience. Poor treatment of staff by management.

Advice to Senior Management – Look after staff better and provide more praise when the rig thing is done. Make the jib more challenging and fun.

Current Employee – been working at Coles Group

Pros – Great team of Peers in my team

Cons – Lack of pay rises and recognition

Advice to Senior Management – Reward those who do a good job not those who just fix their own problems.