Coles Group Reviews

Updated September 15, 2014
Updated September 15, 2014
102 Reviews
3.5
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coles Group Managing Director Ian McLeod
Ian McLeod
44 Ratings

Review Highlights

Pros
  • Flexible Hours if you are a casual (write in your availability and they will work around it) (in 12 reviews)

  • Gradual change has made the work environment more pleasurable with less hands on management and more autonomy (in 10 reviews)


Cons
  • Work life balance does not exist (in 3 reviews)

  • If you wish to pursue a career in coles, be prepared to be treated like dirt and work long hours with no recognition (in 4 reviews)

More Highlights

31 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Grocery Team Member - Not a bad job at all!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Sydney (Australia)
    Current Employee - Team Member in Sydney (Australia)

    I have been working at Coles Group part-time for more than a year

    Pros

    - Good opportunities for growth within the company, both with various store management roles as well as roles in their warehousing division.
    - Good job for uni students, fits well around uni schedules, hours are very flexible.
    - Always plenty of hours available if you want them, you can virtually work as much or as little as you want.
    - Work isn't too stressful or demanding, at least compared to other entry level jobs (eg fast food).
    - Decent employee discounts on products (including Coles Insurance).
    - Penalty rates on Sundays and after 11pm.

    Cons

    - Some of the managers do go on power trips when they become managers. This happens virtually everywhere though, it's not exclusively a Coles problem. 90% of the management i've worked with though have been great; friendly and polite to all the employees.
    - A small minority of employees do seem to come from the...ahem...lower end of society. Basically losers with no other aspirations than to stack shelves their whole lives.

    Advice to ManagementAdvice

    Nothing really.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Coles IT Infrastructure Services & Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer  in  Hawthorn East (Australia)
    Former Employee - Systems Engineer in Hawthorn East (Australia)

    I worked at Coles Group full-time for more than 3 years

    Pros

    - Opportunities are there for the taking for those to climb the corporate ladder.
    - Ive met many great life-long friends.
    - Willing to compromise work terms according to your personal needs.
    - Flexible with shift hours and working remotely

    Cons

    - Tends to restructure too often.. expect to work for a new team every 6 months.
    - Slack working culture with many cruisers not pulling their weight while a small minority of employees do all the heavy lifting.
    - They are very frugal with percs.
    - Dont expect to get a huge payrise every year.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love Coles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles Group part-time

    Pros

    High Standard, Variety Jobs opportunities, Nice shop decoration, Friendly staffs, Helpful customer service, Plenty goods, Can be found many places, Open everyday

    Cons

    Coles have many jobs opportunities, however, some people find it so hard to join Coles. They requires a lot of things in order to have a post. A friend of mind apply for a position couples of time, but she did not pass even select for interview.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great duty manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Team Member  in  Melbourne (Australia)
    Current Employee - Grocery Team Member in Melbourne (Australia)

    I have been working at Coles Group part-time for more than a year

    Pros

    Friendly colleagues.
    Good way to meet people.
    Fits my uni timetable.

    Cons

    Irregular weekly hours due to casual employment.

    Recommends
    Positive Outlook
  6.  

    Enjoyable, at times frustrating but its been worth the effort and hours put in so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Supervisor  in  Melbourne (Australia)
    Current Employee - Service Supervisor in Melbourne (Australia)

    I have been working at Coles Group part-time for more than 3 years

    Pros

    Networking, the hundreds of awesome people you meet, opportunities to progress your career IF you want it! On going support from management but you should be quiet about it.

    Cons

    Youll have to ask for career opportunities, sometimes there is a lack of recognition, not enough communication between management and lower level staff.

    Advice to ManagementAdvice

    Store managers/ store support and 2IC should take more of an effort to get to know those that are working for them!! Id love to see a happier attitude towards basic field work amongst management

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I enjoyed my time at the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Melbourne (Australia)
    Former Employee - Marketing in Melbourne (Australia)

    I worked at Coles Group full-time for more than a year

    Pros

    Smaller teams within the larger corporate environment, which makes you feel important and not lost among a giant corporation.

    Cons

    Bullying by some employees and a lot of political games.

    Advice to ManagementAdvice

    Stop the bullying in the organisation.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Cashier operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Operator  in  Sydney (Australia)
    Former Employee - Cashier Operator in Sydney (Australia)

    I worked at Coles Group part-time for more than a year

    Pros

    Good money, no work to do after hours.
    Company culture is good and supportive.

    Cons

    Not very flexible with you taking leave.
    Company politics exist, and can dictate whether or not you are granted certain shifts in shift work.

    Advice to ManagementAdvice

    Need to update computer system and equipment.
    Operators need to be able to take their breaks without being pressured to work throughout them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great place for teamwork and leadership experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles Group

    Pros

    Work life balance, teamwork, leadership. Gradual change has made the work environment more pleasurable with less hands on management and more autonomy.

    Cons

    Filled with old style management up the top so often inflexible but gradually changing into a more adaptable and creative company.

  10.  

    very well thought out business, but still needs work on the interior of the working structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Assistant  in  Launceston (Australia)
    Current Employee - Deli Assistant in Launceston (Australia)

    I have been working at Coles Group part-time for more than 3 years

    Pros

    great people. good fun and good things to learn.

    Cons

    always the same job, day in day out. customers are always going to be a little bit irrited at times

    Advice to ManagementAdvice

    Look after your employees instead of bullying them

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Customer Service Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Coles Group part-time for more than 5 years

    Pros

    Coles as an overall company believes in it's workers, provides great pay and allows for leadership opportunities. Employees were provided flexible working hours.

    Cons

    A lot of casuals means a lot of unreliability from other staff caused issues beyond supervisor's control but the supervisor was always at fault.

    Advice to ManagementAdvice

    Appreciate staff when they stay back and award them for putting in extra work when required.

    Recommends
    Neutral Outlook
    Approves of CEO

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