Colorado Springs Utilities Reviews

Updated July 11, 2015
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Jerry Forte
4 Ratings

6 Employee Reviews

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  1. Helpful (1)

    Do not recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Colorado Springs Utilities full-time (More than 8 years)

    Pros

    The one pro about CSU is that they have decent insurance benefits, but that is all they have to offer. I would think that other companies have comparable benefits. There are small pockets of good people who just got stuck here.

    Cons

    PERA - If you think that PERA is a benefit, think again. It forces the workforce to stay even when they don't want to. Which ultimately leads to complacency and and an "I don't care attitude". HR department - Interestingly, the HR departments role at CSU is to protect the company from lawsuits from employees. The HR department is probably the most corrupt and incompetent aspect of CSU. If you read the "positive" posts on this site. I promise you that they are fake and they are coming from the HR department. CSU is in a crisis right now.......which was inevitable because of corrupt and unethical leadership beginning with the very top all the way down to the supervisory level. Supervisors get away with creating a hostile work environment, sexual harassment, lying to direct reports, lying about direct reports, etc, I think you get the picture. If you file a complaint about your supervisor or manager, you will be retaliated against. And guess what, HR will not do anything about it. The only people who kind of succeed at CSU are the extreme lazy who spend 3/4 of their time sucking up to leadership. CSU's only concern is to get the work force to a "mid-point" salary. Once you have arrived there, you no longer get raises above 2%. In other words, your work performance has zero value. It is all based upon either getting to the mid point and/or sucking up to leadership. Recently, a general manager sent out an email that stated he was leaving CSU immediately. He also stated in his email that the executive leadership was corrupt and giving themselves extravagant raises while the rest of the workforce fights over 2% raises. It would be interesting to know how many people have left CSU this year. They have announced that they are cutting 100 positions.In the meantime, they force budget cuts on certain departments, but not others. It all depends on if you are liked by the executive team. When it comes to promotions, forget it. You have to wait for someone to die, retire or quit to "apply" for a position. They will let you work higher level positions without promoting you and you will be stuck with your 2% raises if you are lucky.

    Advice to Management

    Management would never take advice from anyone so this basically would be a complete waste of time and energy. But I do believe that CSU is imploding within. At some point in time, it will fall apart and management will be left holding the ball.


  2. Helpful (1)

    Very Disappointing Experience. Caveat Emptor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Colorado Springs Utilities full-time (Less than a year)

    Pros

    Good Job, Field Crews were great to work with, some co workers were great to work with. Coworkers who weren't in my department were good to work with. There were people who believed in the mission of providing necessary tools for people to succeed.

    Cons

    Coworkers were prejudiced, even downright racist. Coworker would throw you under the bus every chance they would get. Company spoke of a culture of honor but there was none there. HR would gloat over the CEO, and what a wonderful company it was to work for, but they were drinking the kool aid. With the exception of one HR personnel, the rest of them were aloof, or unavailable. Boss, while nice personally was unavailable 90% of the time. Some processes were cumbersome, and busy work. Unnecessarily complicated. Raises were given to departments in an effort to keep personnel, and then taken away a couple of months later. Meanwhile certain other department managers received large, even excessive raises when management would speak of cutting costs and it every one was being affected. Their corporate structure is a rob peter to pay paul, thus certain departments have no contingencies, and then rate increases are submitted. In one year there was 3-4 rate increases to its citizens. My intuition told me to not join this company, I should have listened to myself better.

    Advice to Management

    Change the city charter, sell off assets to competent companies who can properly manage finances, and personnel. Take back the huge raise you gave to the CEO, dismiss the CFO, and HR managers too.


  3. Helpful (2)

    With Major Change in Management at All Levels Could be a Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Colorado Springs, CO
    Former Employee - Project Engineer in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Colorado Springs Utilities full-time (More than 5 years)

    Pros

    Good Benefits and you may have a good supervisor. No money for at least next 4-5 years, huge budget cuts, no raises, etc.. Fairness is non existent. Merit system does not exist and it is entirely the spoils system(hope you are best friends with your boss).

    Cons

    Financial issues and they are "sudden"(cant be more fake). No Trust and Huge Outsourcing to Occur due to tremendous financial pressures. It is supposed to be a culture of honor and there isn't honesty by the leadership. Everything is back door who can drive the nail in other's back and most money wins. That is how people move up - period. Systems that are bigger that fail(Oracle Utility Solution, i.e. supply management/Maximo or trade/ETRM) fail left and right and are still seen as big successes with no implementation whatsoever after millions of dollars and no delivery or results. People in these groups are still given extra pay like other government agencies when everything fails. Time to privatize.

    Advice to Management

    At least gain the concept of how to develop talent. The approach of kiss the right person's tail has no gain for the company overall. Almost every position I have seen filled by the company the candidate does not have the minimum qualifications if any. I have not seen a promotion based on merit in years.


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  5. Helpful (3)

    The most unethical and corrupt company in Colorado Springs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Colorado Springs Utilities (More than 5 years)

    Pros

    CSU used to be a good company. But then Jerry Forte became CEO and all of that changed. Don't believe the positive reviews on this site, I think they are bogus. However, the negative reviews are spot on. The only good thing at CSU is the health insurance and probably why people stay. Actually, it is the PERA trap. I would have to say that there are some nice people here, but an employer with almost 2000 people, you would expect it. But overall, most people operate in negativity.

    Cons

    Where does one begin? Everything that has been said about CSU from other commenters is true. And more. It is seriously an extremely unethical and corrupt company. I wish that I could give specfics, but it would reveal the area that people work in. Employees operate in fear of retaliation for standing for the truth. Management has created a hostile work environment with racism, discrimination and harrasment----very common place. If you value yourself, please don't work at CSU. Its a horrible place. There is no room for advancement at CSU. They post jobs internally, but they don't tell you that they already have someone in mind for the job. People are leaving the company in droves. In fact, they force everyone to participate in a class called culture of honor and respect because they are trying to stop the bleeding. However, nothing has changed and people still are trying to get out.

    Advice to Management

    Management is not interested in what others have to say. They live in a bubble and are completed disconnected from employees. One day, One day, the truth will be known about CSU and they will have a difficult time getting positions filled once people know that they will step into a nightmare in accepting employment with this company.


  6. Helpful (1)

    Shockingly poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Colorado Springs Utilities full-time (More than 5 years)

    Pros

    Fairly nice offices and the pay is decent for Colorado Springs.

    Cons

    Not a good place to work if you value ethics and believe that hard work and good decisions will lead to your advancement. There is no real oversight by City Council so there is no incentive to make good business decisions that are in the long-term best interests of customers. Millions in rate payer money has been wasted because of ill conceived project decisions. Leadership is lacking and top management are "yes men and women". Employee complaints are ignored and favoritism is the main criteria for advancement.

    Advice to Management

    Top management needs to be fired and replaced with intelligent, ethical, experienced managers who genuinely care about employees and customers.


  7. Helpful (1)

    Great place if you want to put time in...and are not career driven

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Colorado Springs Utilities has good people and okay benefits. There is a great job security at CSU and the people that work there understand that aspect. They have a good work/life balance since there is no high stress areas. You can work as much or as little (40 hours)...it is how much work you want to create for yourself.

    Cons

    At Colorado Springs Utilities, there is no accountability. You can screw up and it will be brushed under the rug. All decisions are based upon how it would be perceived if the local newspaper were to spin it. No business decisions, all political decisions. This is due to the city council running Utilities. If you are a driven individual and want to move up in the organization on business principals, not the company for you.

    Advice to Management

    Managers need to lead and have a common vision they are working towards. They need to communicate that vision to the workers so they understand how the decisions they make on a daily basis fit the vision. Management (it is not leadership at Colorado Springs) needs to ask the hard questions to there employees and not be in touch with there employees.



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