Combined Insurance Reviews

Updated February 14, 2015
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Combined Insurance President Brad Bennett
Brad Bennett
79 Ratings

35 Employee Reviews

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  1. PMA is lacking in the Chicago Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enhanced Customer Service Representative in Chicago, IL
    Former Employee - Enhanced Customer Service Representative in Chicago, IL

    I worked at Combined Insurance full-time (more than a year)

    Pros

    I liked the idea of maintaining a Positive Mental Attitude. It's about maintaining a positive mindset so that you are prepared to have a successful day.

    The employee benefits were good - they provide medical insurance through Aetna (HMO & PPO were both available at the time) and decent PTO.

    The training for my position (Enhanced Customer Service Rep - ie: Internal Sales Agent) was substantial and they helped me to obtain my Life & Health Insurance licenses during this time.

    The Chicago office is in a perfect location (right on the Chicago River with a view of Navy Pier) and the office is beautiful (lots of windows, a beautiful lunch room, etc...). The Glenview office isn't as "pretty" but has an awesome cafeteria downstairs (with a great discount) and a positive culture.

    I enjoyed the values of the company - providing people with supplemental insurance policies designed to HELP when something goes wrong.

    They did promote opportunities for advancement & liking to promote from within but when jobs are posted, there is limited information on the requirements and I only found out during an interview that a law degree was required for an administrative position I was applying for when there wasn't even a suggestion on the job posting that it was preferred. Also, because management (this should really be in my Con section) was so restrictive, they tended to play "favorites" and block many from promotion opportunities.

    While I have a few complaints (listed below), overall, I like the company itself and what it stands for.

    Cons

    There is a MAJOR disconnect between the Glenview, IL and Chicago, IL corporate offices. In Chicago, the office I was employed at, employees were pretty disgruntled because of the micro-managing, negative attitude, and lack of additional training and support. In the call center areas, if you take a bathroom break, you are monitored and if you take too long or are having a bad day & take too many bathroom breaks, you will get written up. Here, you are simply a number.

    In the Glenview office, things are much more relaxed. Dress code is less enforced, people are happy to be there, and even in the call center areas, there is a little flexibility and compassion if you need to make an adjustment (like taking a bathroom break), they don't care.

    It is also important to note that because we still have field sales agents (door-to-door sales), there is not a good monitoring system for them & no way to make sure that they are following all rules and regulations. In my department, we had quite a few complaints about field agents who replaced policies (against company policy and outside of legal regulations), scammed a policy holder, or were just rude and inconsiderate.

    Advice to ManagementAdvice

    When I work at a company with multiple locations, I expect to feel as if we are all one company. I do not want to go to another office and find that the atmosphere and policies are completely different (especially when I'm in the one that is more strict and disrespectful to the employees).

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Chicago, IL
    Current Employee - Executive Assistant in Chicago, IL

    I have been working at Combined Insurance

    Pros

    Great company to work for

    Cons

    Too far away from the City

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Over 20 years with Combined; different disciplines, leaders, initiatives, in active building mode.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Combined Insurance full-time (more than 10 years)

    Pros

    Recent leadership changes; optimistic about the growth of the company.
    Increasing opportunities for personal growth and opportunities for women in hires and promotions.

    Cons

    Still top-heavy male in sales leadership.
    Slow at implementing/adopting change.

    Advice to ManagementAdvice

    "Inspect what you expect" - Announcing change isn't the same as effecting change. Follow up with the people who are making it happen - or trying to make it happen.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful

    Combined Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Grand Rapids, MI
    Current Employee - Sales Representative in Grand Rapids, MI

    I have been working at Combined Insurance full-time (less than a year)

    Pros

    the 2 week training in Chicago is great
    good commission structure
    great insurance policies that actually help people in times of need
    on going training

    Cons

    company doesn't advertise at all which makes it a more challenging sell
    don't provide money for gas

    Positive Outlook
  6. 2 people found this helpful

    Great team to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in Johnston, RI
    Former Employee - Insurance Agent in Johnston, RI

    I worked at Combined Insurance

    Pros

    They sold affordable insurance policies that were of great value!

    Cons

    Insurance is an industry with high turnover for a reason- it's a tough gig!

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Great Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Combined Insurance full-time (less than a year)

    Pros

    The training program is unlike any other. If you get the job they will send you off to Chicago for two weeks, you will stay in a Hilton hotel near their training head quarters. They wont let you pass until you learn your job.:) For the first two weeks they give you about 1,000 dollars. Plus 350.00 For expenses while in training. I also heard they started giving out i pads for presentations.

    Cons

    They give you leads and you can set appointments from them which isn't too bad. The problem is you mostly have to go around to different business and give them a sales pitch. It's like most insurance company's though. Also there is no base pay so if your not very good at selling don't apply here.

    Advice to ManagementAdvice

    Management is great you have a morning meeting everyday. :) Nothing bad about management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Great Experience... Opportunity is unlimited. Great Training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Newport News, VA
    Current Employee - Sales Agent in Newport News, VA

    I have been working at Combined Insurance

    Pros

    One reason would be incentives, they are a structure company, which teaches positive attitudes.

    Cons

    I haven't met a challenge yet..

    Advice to ManagementAdvice

    To Management, thanks for the Modern Technology of the IPad. It makes my work a lot easier.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    I've worked here 25 years and love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tolland, CT
    Current Employee - Account Executive in Tolland, CT

    I have been working at Combined Insurance full-time (more than 10 years)

    Pros

    You write your own paycheck like in any sales job. The support and recognition are endless. The offer amazing incentives and you get to help people with their fantastic products.

    Cons

    You have to be willing to risk failure fore success. No problem with that!

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Interview Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA

    I have been working at Combined Insurance full-time (less than a year)

    Pros

    Great people, large company. Great Benefits. Policies are issued fast.

    Cons

    Low commission. Company is just starting to digitize applications

    Advice to ManagementAdvice

    Recognize top talent when you see it and don't be afraid to pay people what they are worth.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Good Company, Bad decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Retention in Chicago, IL
    Former Contractor - Retention in Chicago, IL

    I worked at Combined Insurance as a contractor (more than a year)

    Pros

    Great Incentives, Semi-relaxed atmosphere, There isn't a lot of micro managing here, for the most part you are allowed to just do your job. My Immediate Supervisor was really respectful. I gained a passion for more knowledge of the insurance business. There are a lot ways to keep your motivation high, like food days(yes they feed you) and an in-house food court. The potential to win gift cards to places you actually shop, And other company events. no weekend or evening shifts.

    Cons

    Company decided to retain and train employees that were not in my opinion good fits for the positions, One that they paid for and gave to opportunity to take the licensing exam failed the exam to my understanding more than three times, Which the company had to pay for ALL THREE TIMES whereas some including myself were not given the opportunity to even take the exam Once. Another to my understanding could pass a drug screening. Another was just promised a job because well i don't know maybe past experience. Even though i had been there longer and had proven my ability with high performance and enthusiasm.

    Advice to ManagementAdvice

    Pay attention to who actually wants to do the work versus who you can go out n have a cigarette with. You made bad decisions and attempted to hire employees using high school politics instead of proven ability. You are a good company that can do better. Fire management that makes these bad decisions.

    No opinion of CEO

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