Comcast

  www.comcast.com
  www.comcast.com

Comcast Reviews in Philadelphia, PA

Updated December 5, 2014
Updated December 5, 2014
2,327 Reviews
3.1
2,327 Reviews
Rating Trends

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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,191 Ratings

Review Highlights

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 172 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 356 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 153 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 46 reviews)

More Highlights

18 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    MBA intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MBA Intern in Philadelphia, PA
    Current Employee - MBA Intern in Philadelphia, PA

    I have been working at Comcast as an intern (less than an year)

    Pros

    good and supportive culture.good and supportive culture.good and supportive culture.

    Cons

    slow on adapting new technologies.slow on adapting new technologies.slow on adapting new technologies.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Why this company is not on Business Insider's List of Top 100 Places to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Marketing Operations in Philadelphia, PA
    Current Employee - Senior Manager Marketing Operations in Philadelphia, PA

    I have been working at Comcast full-time (less than an year)

    Pros

    Cable for $20 a month, Beautiful new office space, Nice people, Many departments and interesting career choices that can be made once you've been hired.

    Cons

    Low salaries, Too many consultants, Finance runs everything, Non-creative jobs, Bad Customer service reflects negatively on employees as well. It's hard to find VP's that you can actually look up to.

    Advice to ManagementAdvice

    What's the point, they're so rich and powerful and so benefitted by the status quo they've got no incentive to change or, be better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Lots of Resources but Lacks Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience Designer in Philadelphia, PA
    Former Employee - User Experience Designer in Philadelphia, PA

    I worked at Comcast full-time (more than an year)

    Pros

    - Beautiful building
    - Employee perks (ice cream, snacks)
    - Lots of great lower level employees
    - Downtown Location

    Cons

    - Very competitive political environment
    - Many incompetent people in management
    - Bad blood between departments impedes progress and blocks team success

    Advice to ManagementAdvice

    - Reward employees who are competent not your friends
    - Listen to the teams ideas instead of dictating your own opinions as fact
    - Make an effort to retain senior staff and valuable employees
    - Treat employees with respect
    - Stop being paranoid and trust people in other departments

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    It is like being inside a tornado (in a not good way)

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Engineer in Philadelphia, PA
    Former Employee - Product Engineer in Philadelphia, PA

    I worked at Comcast full-time (more than an year)

    Pros

    Compensation and Benefits are good, compensating for City Wage Tax

    Cons

    Too much email, and too many meetings. Nobody pays attention during meetings, because they too busy reading their email. It is often hard to figure out who is in charge of what.

    No opinion of CEO
  6. 2 people found this helpful  

    Too Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Philadelphia, PA
    Former Employee - Analyst in Philadelphia, PA

    I worked at Comcast as a contractor (more than an year)

    Pros

    Fast-paced, won't get bored.
    Lot's of projects going on.
    Most everyone below director is great to work with.

    Cons

    Hard to get anything done - have to know the politics to get things done.
    Directors and VPs changing direction often.
    A lot of micromanagement and politics.
    A lot of frustration from people trying to get work done.

    Advice to ManagementAdvice

    Stop changing direction and micromanaging. Listen to the problems people are having getting their work done.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Well run but frenetic, political, soul-less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Philadelphia, PA
    Current Employee - Director in Philadelphia, PA

    I have been working at Comcast full-time (more than an year)

    Pros

    Cable and internet at home for around $30 a month, some really good leaders, very well run financially, best workplace and comp you can find in philly, carries clout

    Cons

    Not a values-based organization, very political and hierarchical, people gun for you, meetings 8am-6pm = normal, always chasing approvals/zero autonomy, desperately wants to be a cool company but very conservative at its core

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Good company, bad work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project Manager in Philadelphia, PA
    Former Employee - Technical Project Manager in Philadelphia, PA

    I worked at Comcast full-time (more than an year)

    Pros

    Good discounts from many companies. Benefits are also good. If you have other opportunities - take them!

    Cons

    Vacation is skimpy for management roles. The IT organization is chaotic at best. Corporate culture rewards meanness and for blaming the person below you for failures. Management breeds aggressive competitiveness over crumbs. Organization is not structured for successful technical operations. Managers on up are not held accountable for or even expected to know how to manage humans. Continuous reorganization does not appear to take into account the actual jobs people are performing.

    Advice to ManagementAdvice

    Management needs to actually do just that 'Manage'. Promotions need to be based on more than time served and most definitely need to break up the entrenched fiefdoms.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Top Down Management Culture. Not much interest in cultivating employee talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Philadelphia, PA
    Current Employee - Marketing Director in Philadelphia, PA

    I have been working at Comcast (more than 3 years)

    Pros

    Large media/cable company with huge revenue streams and diversified businesses

    Cons

    Decisions are made at the senior executive level and middle management just executes.
    No career development or career progression mapping. Usually hire from the outside for important roles.

    Advice to ManagementAdvice

    Focus on cultivating internal bench of talent rather than outsourcing all strategy work to McKinsey & Bain and having middle management just execute top down plans.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Very political and poor performance management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Comcast full-time (more than 5 years)

    Pros

    Good benefits
    Competitive compensation package
    Nice work accommodations

    Cons

    Career development programs are lacking
    Those who do well and survive are politically connected, not talented
    Very unprofessional culture
    Driven by status quo, not innovation contrary to management's rhetoric

    Advice to ManagementAdvice

    Find ways to reward those who work hard and have new ideas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    They hired me to manage a team that wasn't there ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Manager in Philadelphia, PA
    Former Employee - Test Manager in Philadelphia, PA

    I worked at Comcast full-time (less than an year)

    Pros

    They seem to have a lot of money.
    I had an office with a big-screen TV.
    The headquarters building in center city Philadelphia is beautiful!

    Cons

    They hired me to manage a group but didn't have enough budget to hire the group.
    The other managers in my department circled the wagons when I arrived and shut me out - our Director did nothing.
    When I resigned and offered to meet with HR to explain why, they said "nah.. we're good."
    The departmental competition is destructive.
    Turnover is VERY high.

    Advice to ManagementAdvice

    You need to understand who you're hiring and why.
    You should buy Motorola Mobility from Google.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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